Women and Gender Equality Canada’s funding programs service standards
Women and Gender Equality Canada (WAGE) has established service standards for the timely delivery of the following: acknowledgement of receipt of application forms and payments. We are committed to meeting service standards 80% of the time (under normal circumstances).
Acknowledgement
Our goal is to acknowledge receipt of your application form within 2 business days.
Performance Results for 2023 to 2024
In fiscal year 2023 to 2024 (April 1, 2023 to March 31, 2024), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 99% |
| Gender-Based Violence Program (GBVP) | 100% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 99% |
Performance Results for 2022 to 2023
In fiscal year 2021 to 2022 (April 1, 2021 to March 31, 2022), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 100% |
| Gender-Based Violence Program (GBVP) | 100% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 99% |
Performance Results for 2021 to 2022
In fiscal year 2021 to 2022 (April 1, 2021 to March 31, 2022), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 100% |
| Gender-Based Violence Program (GBVP) | 100% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 100% |
Performance Results for 2020 to 2021
In fiscal year 2020 to 2021 (April 1, 2020 to March 31, 2021), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 100% |
| Gender-Based Violence Program (GBVP) | 100% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 100% |
Performance Results for 2019 to 2020
In fiscal year 2019 to 2020 (April 1, 2019 to March 31, 2020), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 100% |
| Gender-Based Violence Program (GBVP) | 100% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 100% |
Performance Results for 2018 to 2019
In fiscal year 2018 to 2019 (April 1, 2018 to March 31, 2019), WAGE’s results for receipt of applications acknowledged within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 100% |
| Gender-Based Violence Program (GBVP) | 100% |
Payments
Our goal is to issue payments within 20 business days of the successful fulfillment of requirements outlined in the funding agreement.
Performance Results for 2023 to 2024
In fiscal year 2023 to 2024 (April 1, 2023 to March 31, 2024), WAGE’s results for release of payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 94% |
| Gender-Based Violence Program (GBVP) | 93% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 90% |
Performance Results for 2022 to 2023
In fiscal year 2022 to 2023 (April 1, 2022 to March 31, 2023), WAGE’s results for release of payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 94% |
| Gender-Based Violence Program (GBVP) | 94% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 93% |
Performance Results for 2021 to 2022
In fiscal year 2021 to 2022 (April 1, 2021 to March 31, 2022), WAGE’s results for payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 92% |
| Gender-Based Violence Program (GBVP) | 95% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 95% |
Performance Results for 2020 to 2021
In fiscal year 2020 to 2021 (April 1, 2020 to March 31, 2021), WAGE’s results for payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 87% |
| Gender-Based Violence Program (GBVP) | 80% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 98% |
Performance Results for 2019 to 2020
In fiscal year 2019 to 2020 (April 1, 2019 to March 31, 2020), WAGE’s results for payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 78% |
| Gender-Based Violence Program (GBVP) | 74% |
| Equality for Sex, Sexual Orientation, Gender and Identify Expression (SSOGIE) | 87% |
Performance Results for 2018 to 2019
In fiscal year 2018 to 2019 (April 1, 2018 to March 31, 2019), WAGE’s results for payments made within the service standard are as follows:
| Program | Met service standards |
|---|---|
| Women's Program | 75% |
| Gender-Based Violence Program (GBVP) | 88% |
Please note that achievement of these service standards is a shared responsibility. Applicants must submit all required documentation in a timely fashion.
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