About Represent a Client - Services for representatives of businesses
The services in Represent a Client (RAC) that are available to representatives on behalf of a business depend on the level of authorization the business has consented to:
- Level 1
- View information only
- Level 2
- View and make changes to information
- Level 3
- View and make changes to information, authorize another representative
- Legal representative
- To be a legal representative, you must be appointed by a legal document.
Learn more: Authorize a representative: Level of access you can give
Table of services for representatives of businesses
You can filter by authorization level and program account to see all the actions that can be done for each service.
Services | Actions | Program accounts |
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Account balance |
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Account transactions |
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Address |
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All program accounts
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Banking information |
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CPP/EI ruling |
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Customized statements |
|
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Direct depost |
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All program accounts
|
Documentation |
|
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Elections |
|
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Endorsements |
|
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Enquiries |
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Formal dispute |
|
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Future balances |
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Instalment payments |
|
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Interest review |
|
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Language preference |
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All program accounts
|
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All program accounts
|
Mailing instructions |
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Nill remittance |
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Notices |
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Notices and statements |
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Operating names |
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All program accounts
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Payment search |
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Payments or misallocated credits |
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Program account name |
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All program accounts
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Program account status |
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Program account status |
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Rebate/PSB rebate |
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Remittance vouchers |
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Remitting requirements |
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Refund |
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Registered charity/RCAAA |
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Rejected individual records |
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Representatives |
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All program accounts
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Return details (including filed or expected) |
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Returns (EFILE transmit) |
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Returns (Internet file transfer) |
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Returns (online web form) |
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