CRA sign-in services

A faster way to verify your identity when you register

When registering, you can use the document verification service to verify your identity immediately instead of waiting to get your CRA security code in the mail.

Sign in

Choose a CRA account

My Account for individuals

Manage your personal tax and benefit information, change contact or banking details

My Business Account

Manage your business tax information, file returns, access your program accounts

Represent a Client

Manage information for clients who authorize you, including friends, family, businesses, and trusts

Register

Registering for the CRA sign-in services

Get access to the CRA sign-in services

Help

Common issues

You forgot your CRA user ID or password

Recovering your user ID

To recover your CRA user ID:

Select your sign-in service

Recovering your password

If you have forgotten your CRA password:

Select your sign-in service

More help with CRA user ID and password

You did not receive your one-time passcode

If you have a new phone number

If you can no longer access your old phone number, and you have not already added your new phone number or another multi-factor authentication (MFA) option to your account, you will have to contact us.

Authenticator app and passcode grid

If you have already added other MFA options to your profile, you can select Different option to use a third-party authenticator app or a passcode grid.

When to contact us

If you still cannot receive your one-time passcode, you will have to contact us.

More help with multi-factor authentication

You have not received your CRA security code

If your CRA security code has been lost or has not arrived after 10 business days, you can either:

Use the document verification service instead to verify your identity
Contact us to get a new one by mail

If your CRA security code has expired, you can either:

Use the document verification service instead to verify your identity
Sign in to request a new CRA security code to be sent by mail

Update your information with the CRA

Inform the CRA about changes to your direct deposit or contact information, such as address, phone number or name changes.

Update your information with the CRA

Your account is locked

Your CRA user ID and password have been revoked

If your CRA user ID and password have been revoked, you can regain access to your account in either of the following ways:

Use a different sign-in option
Contact us to register with a new CRA user ID and password

More help with revoked CRA user ID and password

Change the option you sign in with

If you registered with a provincial partner, you can also create a CRA user ID and password or use a Sign-In Partner.

If you registered with a CRA user ID and password, you can sign in with your CRA user ID and password and revoke your credential so you can register with a different sign-in option or create a new CRA user ID and password.

If you registered with a Sign-In Partner, you can sign in to your current Sign-In Partner and switch to a different Sign-In Partner.

Help and about sign-in

Help with using the CRA sign-in services

How to register, manage and update your information, use multi-factor authentication (MFA)

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