Supplier Integrity Directive

Version number: 2.0
Version date: November 3, 2021

Upon request, this corporate policy instrument (CPI) is available in multiple formats for individuals with a visual impairment (email Multiple Media-PAB / Format Substitut-DGAP (CRA/ARC)).

On this page

  1. Effective date
  2. Application
  3. Related corporate policy instruments
  4. Introduction
  5. Objective and outcomes
  6. Requirements
  7. Roles and responsibilities
  8. Review and assessment
  9. References
  10. Enquiries
  11. Version history

1. Effective date

The Supplier Integrity Directive came into effect on November 3, 2021, following approval by the Chief Financial Officer and Assistant Commissioner of the Finance and Administration Branch.

This directive replaces the 2016 Supplier Integrity Directive.

For the version history of this document, see section 11.

2. Application

This directive applies to employees of the Canada Revenue Agency (CRA) and to any other persons required to follow CRA policy, and is mandatory to follow.

The Code of Integrity and Professional Conduct highlights the rules, and describes the values, that guide CRA employees in their work. The Code, along with the CRA Foundation Framework for Corporate Policy, sets out the requirement to follow CPIs.

Consequences of non-compliance: failure to comply with CPIs may result in corrective measures, including administrative and disciplinary actions.

This directive applies to any CRA procurement contractual arrangements (that is, contracts, supply arrangements and standing offers), hereafter referred to as "procurement contracts", or other instruments that incorporate this directive by reference.

This directive does not apply to:

  1. call-ups against a standing offer or task authorizations;
  2. contracts pursuant to a supply arrangement;
  3. procurement contracts that are ancillary or incidental to a main procurement contract;
  4. procurement contracts and subcontracts with a transaction value below $10,000;
  5. any acquisition made using a Government of Canada acquisition card, regardless of dollar value;
  6. procurement contracts for the purchase of subscriptions or memberships. This exclusion includes newspapers and periodicals, research, reference, analytics, reports, media and market monitoring, or other like information subscriptions or memberships, electronic or otherwise;
  7. contracts for expert or material witness services;
  8. contracts with federal entities that have investigative powers where application of the directive could compromise criminal investigations, national security or public safety;
  9. inter- and intra-governmental agreements and procurement contracts;
  10. procurement contracts between Canada and Band Councils under the Indian Act;
  11. procurement contracts that relate to the fulfillment of obligations by a public body under an international agreement to which Canada is a party and in relation to goods or the carrying out of a work or works or the provision of services necessary for the implementation or exploitation of a project related to that agreement; and
  12. employment contracts, transfer payments

3. Related corporate policy instruments

This directive flows from the Procurement Policy.

For any other related CPIs, see References.

4. Introduction

The CRA has an obligation to protect and safeguard the use and expenditure of public funds, to ensure strong stewardship and transparency, and to uphold the public trust in relation to its procurements. Unethical business behaviour by suppliers undermines fair competition, threatens the integrity of markets, increases the cost and risk of doing business and undermines public confidence in government institutions.

Although Public Works and Government Services Canada (PWGSC) currently uses the name Public Services and Procurement Canada (PSPC), PWGSC is used throughout the directive as it remains their legal name.

PWGSC has established an integrity regime that will, among other things, render companies and individuals ineligible to bid on solicitations or be awarded procurement contracts for certain convictions or acts.

In support of the overall government direction, the CRA has chosen to adopt virtually all elements of PWGSC's integrity regime. By way of a Memorandum of Understanding (MoU), PWGSC will provide to the CRA, among other things, verification services. Determinations of ineligibility or suspension may be relied upon by the CRA when making a decision on whether to enter into a procurement contract with a given supplier. The CRA may also exercise the right to terminate a contract where such right is provided for in the contract. PWGSC will also enter into administrative agreements (AAs) with suppliers, pursuant to the MoU.

5. Objective and outcomes

5.1 Objective

To strengthen the integrity of procurement transactions by, to the extent possible, ensuring CRA solicitations and contractual arrangements contain supplier integrity terms and conditions that support the supplier integrity verification process.

5.2 Outcome

CRA procurement transactions are, to the extent possible, only awarded to companies that respect the law and act with integrity.

6. Requirements

6.1 Mandatory provision of information

6.1.1 Suppliers that are corporate entities, including those bidding as joint ventures, must provide a complete list of the names of all current directors or, for a privately owned corporation, the names of the owners of the corporation. Suppliers bidding as sole proprietors, including those bidding as joint ventures, must provide a complete list of the names of all owners. Suppliers that are a partnership do not need to provide a list of names.

6.1.2 If the list of names has not been received by the time the evaluation of responses to any competitive procurement is completed, the Contracting Authority will inform the supplier of a deadline by which the information must be provided. Failure to provide the names within the time frame specified will render the bid or offer non-responsive. For non-competitive procurements that are not considered a pressing emergency, the Contracting Authority must receive the list of names prior to contract award. For pressing emergencies, the Contracting Authority shall endeavor to receive the list of names as soon as the emergency is under control.

6.1.3 The supplier must inform the Contracting Authority in writing within 10 working days of any changes to the list of names that occur either during the evaluation of bids or offers or after contract award.

6.1.4 The supplier has a continuing obligation to advise the Contracting Authority of any charge, conviction, or other circumstances specified in this directive with respect to itself, its affiliates, and its first-tier subcontractors, in writing within 10 working days.

6.1.5 Canada (which refers to the CRA or PWGSC) may verify information provided by a supplier at any time. Canada may request additional information such as validations from a third party, consent forms and other evidentiary elements. The supplier must provide the requested information within the time specified. Failure to do so may render the supplier ineligible to contract with Canada.

6.2 Public interest exceptions

6.2.1 Unless the supplier has no capacity to contract with the Crown pursuant to subsection 750(3) of the Criminal Code, the CRA may enter into a contract with an ineligible or suspended supplier if the CRA considers that doing so is in the public interest. Public Interest Exceptions (PIEs) include, but are not limited to:

  1. the need is one of pressing emergency in which a delay would be injurious to the public interest;
  2. the supplier is the only person capable of performing the work; or
  3. not entering into the CRA procurement contract with the supplier would have a significant adverse impact on health, national security, safety, public security or the functioning of any portion of the federal public administration.

6.2.2 A PIE requires the approval of the Chief Financial Officer and Assistant Commissioner (CFO & AC), Finance and Administration Branch (FAB).

6.2.3 The supplier must enter into an AA with PWGSC before being awarded a CRA procurement contract under a PIE, unless time is of the essence (for example, an emergency, unforeseen urgency).

6.2.4 Notwithstanding clause 6.2.3, if PWGSC does not enter into an AA with the supplier, the CRA reserves the right to award the procurement contract. In this situation, the approval of the CFO & AC, FAB must be obtained prior to contract award.

6.3 Incorporation by reference

6.3.1 The following sections of PWGSC's Ineligibility and Suspension Policy (External link) (ISP), dated April 4, 2016, including applicable definitions in the Annex, are incorporated into this directive by reference. Any inconsistencies between PWGSC's ISP and this directive will be resolved in accordance with the provisions of this directive.

Incorporation by reference
ISP section and title Section synopsis

6. Circumstances that Automatically Lead to a Determination of Ineligibility

Lists the conditions under which a supplier will not be permitted to contract with Canada, the period for which they are not permitted to contract, and how that time frame could be reduced in certain circumstances.

7. Circumstances that May Lead to a Determination of Ineligibility or Suspension

Lists the conditions under which a supplier is ineligible to contract due to a conviction or suspended from contracting due to a charge and how their associated time frames can be reduced.

8. Pardons

Explains when PWGSC will not make a determination of ineligibility

9. Process for Making Determinations of Ineligibility

Explains that PWGSC will determine that a supplier is ineligible to contract with Canada because the supplier, its affiliates or first-tier subcontractors have been convicted of a listed offence

10. General Anti-Avoidance Provisions

Explains the consequences should the supplier attempt to circumvent a determination of ineligibility or suspension by way of a merger, acquisition, divestiture, etc.

11. Limited Review of Determinations of Ineligibility

Explains the process under which a supplier may challenge a determination of ineligibility that was made because of the actions of an affiliate.

12. Process for Suspensions

Explains PWGSC's process for determining when a supplier may not be permitted to contract because the supplier, its affiliates or first-tier subcontractors have been charged with a listed offence.

13. Effect of Determinations of Ineligibility and Suspension

Explains the process once a supplier has been suspended or deemed ineligible to contract.

14. Administrative Agreements

Explains when a supplier requires an AA, its purpose, and the consequences for the supplier in not adhering to the AA.

16. Subcontractors

Explains the process a supplier must follow to determine if the subcontractor is ineligible.

18. Engagement of Third Party

Explains the requirement for the services of a third party when the supplier requires an AA.

6.3.2 The following sections of the directives issued by PWGSC subsequent to the Ineligibility and Suspension Policy (External link) (ISP), dated April 4, 2016, are incorporated into this directive by reference. Any inconsistencies between PWGSC's directives and this directive will be resolved in accordance with the provisions of this directive.

Sections of the directives issued by PWGSC
Directive Directive sections Synopsis
Directive on the application of the Integrity Regime to replacement entities and completing contractors, dated April 20, 2017. Sections 4. Directive statement, 5. Definitions, and 6. Requirements. Explains how to apply the Integrity Regime to replacement entities that assume responsibility for a procurement contract.
Directive on awarding of contracts and real property agreements in emergency situations, dated July 20, 2016 Sections 4. Directive statement, 5. Definitions, and 6. Requirements Explains the processes and the responsibilities of those awarding procurement contracts in emergency situations.
Directive on awarding of contracts and real property agreements during after-hours situations, dated July 20, 2016 Sections 4. Directive statement, 5. Definitions, and 6. Requirements. Explains the processes and the responsibilities of those awarding procurement contracts during after-hours situations.

7. Roles and responsibilities

7.1 Chief Financial Officer and Assistant Commissioner, FAB, CRA

7.2 Director General, Administration Directorate (AD), FAB, CRA

7.3 Director, Contracting Division, AD, FAB, CRA

7.4 Director, Compliance, Policy and Strategic Support Division, AD, FAB, CRA

7.5 Departmental Oversight Branch, PWGSC

7.6 Contracting Authorities, Contracting Division, AD, FAB, CRA and the Centre of Professional Services for Regional Contracting, Quebec Region, CRA

8. Review and assessment

FAB is responsible for the scheduled review of this directive every five years, as well as any unscheduled reviews when necessary.

To support the review process, FAB will identify and undertake any monitoring and assessment activities to help it determine if the directive is effective and being followed.

9. References

Related instruments and information:

10. Enquiries

Direct questions about this directive to:

Director, Compliance, Policy and Strategic Support Division
Administration Directorate, FAB

11. Version history

Version history
Version # Change(s)  Reason for change(s) Area responsible

Major change - Approved by:

Minor change- Sign-off by:
(name and title)

Approval date Effective date 
1.0 New directive N/A AD, FAB Chief Financial Officer and Assistant Commissioner, Finance and Administration Branch April 1, 2016 May 24, 2016
2.0 Incorporated sections of directives issued by PWGSC subsequent to the Ineligibility and Suspension Policy and clarified roles and responsibilities Five-year review AD, FAB Claude Corbin, A/Chief Financial Officer and Assistant Commissioner, Finance and Administration Branch October 4, 2021 November 3, 2021

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