Guideline 726-3: National correctional program management

Guidelines

Number: 726-3

In Effect: 2021-11-08

Related links

Authorities

Purpose

Ensure correctional program effectiveness and efficiency through a standardized approach to correctional program implementation and management

Application

Applies to all staff and contractors involved in correctional program management, monitoring and delivery

Contents

Responsibilities

  1. The Regional Administrator, Assessment and Interventions, will authorize requests for the Correctional Program Officer/Indigenous Correctional Program Officer to deliver more than one structured group session of a main program per day.
  2. The National Program Manager will oversee the approval or denial of requests to add national correctional programs to the site program inventory.
  3. The Regional Program Manager will review requests to add national correctional programs to a site program inventory and send the requests to GEN-NHQ RPD-DPRS Program Inventory-Répertoire des programmes for approval.
  4. The Manager, Programs/Community Program Manager will:
    1. submit requests to add national correctional programs to the site program inventory to the Regional Program Manager for their review
    2. participate in the Correctional Intervention Board
    3. notify the Assistant Warden, Interventions/Associate District Director, when there is a significant delay, by more than one month, in starting the delivery of or completing a correctional program
    4. ensure correctional program schedule information is entered and updated in the Offender Management System (OMS), including the Correctional Program Officer/Indigenous Correctional Program Officer name(s) and program start and end dates
    5. monitor the number of offenders on the waitlist for each scheduled program in order to maximize program capacity
    6. specify the number of correctional program sessions the Correctional Program Officer/ Indigenous Correctional Program Officer is expected to deliver, up to a maximum of six program sessions per week. The delivery of a structured group session of a main program will normally not exceed one session per day, unless authorized by the Regional Administrator, Assessment and Interventions.
  5. The Correctional Program Officer Assessor, where this position exists, will:
    1. complete a preliminary draft of the Criminal History Record section of the Static Factors Assessment in order to obtain the Criminal Risk Index (CRI) or Criminal Risk Index proxy score
    2. contribute to the completion of the Identification of Needs for Correctional Programs (INCP) screen in OMS, in consultation with the Parole Officer, and the determination of whether an offender meets the criteria for an override
    3. complete referrals to program primers/hybrid programs for men offenders at intake.
  6. The Correctional Program Officer Assessor, where this position exists, or the Parole Officer is responsible for determining which offenders meet the criteria for a sex offender assessment, pursuant to CD 705-5 – Supplementary Assessments, and entering the results of the assessment in the Sex Offender Assessment module in OMS.
  7. The Correctional Program Officer/Indigenous Correctional Program Officer/Correctional Program Officer Assessor trained to use the tools will conduct sex offender assessments for male offenders who meet the criteria for assessment and enter the results in the Sex Offender Assessment module in OMS (should the Static-99R not be applicable and/or if the offender refuses the Stable-2007, this information will be recorded in the Sex Offender Assessment). Conducting the assessments consists of:
    1. completing the Static-99R in accordance with the Static-99R coding manual and entering the appropriate Static-99R flag in OMS
    2. completing the STABLE-2007 in accordance with the STABLE-2007 coding manual prior to a sex offender starting a main program
    3. completing the STABLE-2007 in accordance with the STABLE-2007 coding manual at intake in the case of sex offenders who score -3 to 0 on the Static-99R
    4. completing the STABLE-2007 in accordance with the STABLE-2007 coding manual at intake in the case of sex offenders who score 1 to 3 on the Static-99R and 1 to 7 on the CRI
    5. completing the STABLE-2007 in accordance with the STABLE-2007 coding manual at intake in the case of sex offenders for whom the Static-99R is not applicable
    6. completing the Acute-2007 in accordance with the ACUTE-2007 coding manual for sex offenders in the community, and entering the results in the Sex Offender Assessment module once per month.
  8. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will enter and update program schedule and assignment information in OMS.

Procedures

Entering Programs in the OMS Program Inventory

  1. The Manager, Programs/Community Program Manager will complete the Program Record Identification form (CSC/SCC 1243) to add a national correctional program not currently listed in the OMS program inventory and send it to the Regional Program Manager for their review. The Regional Program Manager will then submit the form electronically to GEN‑NHQ RPD-DPRS Program Inventory-Répertoire des programmes for approval.
  2. The OMS staff at National Headquarters (NHQ) will:
    1. add a program to the OMS program inventory once the request to install the national correctional program is approved
    2. normally install the national correctional program at the requested site within 48 hours of approval of the request by the National Program Manager.

12-Month Correctional Program Schedule

  1. The Manager, Programs/Community Program Manager will maintain and monitor the 12-month correctional program schedule in OMS for all national correctional programs, taking into consideration the Annual Program Plan.
  2. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. select the following program schedule statuses, in OMS, under the following conditions:
      1. Active: indicates that the program is currently being delivered, or is scheduled for delivery in the future. This schedule status is used for both continuous and non-continuous programs
      2. Inactive: indicates that a Correctional Program Officer/Indigenous Correctional Program Officer is not currently delivering the program, but is expected to return to delivering the program in the foreseeable future (e.g., is currently delivering another correctional program or is on a short-term assignment). This schedule status should be used for continuous programs only
      3. Closed: indicates that the program was completed, is no longer being offered through the schedule, or was cancelled. This status can be used for both continuous and non-continuous programs
    2. indicate the name of the Correctional Program Officer(s)/Indigenous Correctional Program Officer(s) who will be delivering the program in the 12-month correctional program schedule, when available
    3. indicate the name of a designated person in the 12-month correctional program schedule, such as the Manager, Programs/Community Program Manager, when the Correctional Program Officer/Indigenous Correctional Program Officer who will be delivering the program has not yet been identified. Only one name per site should be used for this purpose. The Manager, Programs/Community Program Manager will ensure that the program schedule is updated once the Correctional Program Officer/Indigenous Correctional Program Officer who will be delivering the program has been identified
    4. provide a reasonable estimate of the start date of a program if the exact date is not known. The Manager, Programs/Community Program Manager is responsible for ensuring that the program start and end dates are accurately updated in OMS
    5. set the status of the program schedule to Closed if a program on the 12-month schedule cannot be delivered. In such case, the Program Assistant will set the start and end dates to the same day, and the number of seats to zero to indicate that the program was cancelled.
  3. The Assistant Warden, Interventions/Associate District Director must notify the Regional Administrator, Assessment and Interventions, where there is a significant delay, by more than one month, in starting or completing a correctional program.

Schedule Transition

  1. The Manager, Programs/Community Program Manager will review the schedules for continuous programs once every 24 months at a minimum, in order to ensure schedule accuracy.
  2. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will close a schedule if there are changes to the schedule information, and will create new schedules to ensure up-to-date information.
  3. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, may replace an existing schedule for a continuous program with a new schedule and, in such case, will follow the schedule transition process outlined below:
    1. a new schedule should be created in OMS with the new facilitator's name and schedule information
    2. offenders assigned to the former program schedule should maintain the assignment status of Assigned until the current cycle is completed. Should a subsequent cycle of the program be required, a new referral should be made and the offender will be assigned to the new program schedule
    3. once the former program schedule no longer has any offenders assigned, the schedule should be closed in OMS.

Program Delivery Timeframes

  1. Correctional Program Officers/Indigenous Correctional Program Officers will normally deliver a maximum of six program sessions per week in order to maximize program capacity.
  2. The Manager, Programs/Community Program Manager will consider the following factors when determining a fair and equitable workload for each Correctional Program Officer/Indigenous Correctional Program Officer:
    1. operational limitations (e.g., inmate movement, program room availability)
    2. number of participants enrolled in the program
    3. frequency of contact with the participants
    4. program intensity level
    5. program demand
    6. total number of participants under the Correctional Program Officer/Indigenous Correctional Program Officer's responsibility
    7. number of programs being delivered by the Correctional Program Officer/Indigenous Correctional Program Officer
    8. number of participants with responsivity needs
    9. for continuous programs, the number and frequency of participants entering and leaving the program
    10. availability of participants
    11. other reintegration priorities for participants (e.g., education, employment)
    12. time required to travel in remote areas.

Correctional Intervention Board

  1. The Assistant Warden, Interventions, or their delegate will chair the Correctional Intervention Board in the institution, which may include the following members:
    1. Manager, Assessment and Interventions
    2. Manager, Programs
    3. Chief of Education
    4. Parole Officer
    5. Correctional Program Officer/Indigenous Correctional Program Officer
    6. Elder/Spiritual Advisor or Elder Helper
    7. Correctional Officer II or Primary Worker
    8. Correctional Manager
    9. Indigenous Liaison Officer
    10. any other staff member who may contribute to the discussion or decision.
  2. The Associate District Director or their delegate will chair the Correctional Intervention Board in the community, which may include the following members:
    1. Community Program Manager
    2. Parole Officer
    3. Parole Officer Supervisor
    4. Correctional Program Officer/Indigenous Correctional Program Officer
    5. Elder/Spiritual Advisor or Elder Helper
    6. Indigenous Community Development Officer
    7. any other staff member who may contribute to the discussion or decision.
  3. The Correctional Intervention Board will:
    1. ensure that the program referrals match the offender's required correctional program(s) assessed through the INCP screen in OMS
    2. ensure that override assessments have been documented and approved by the Regional Program Manager
    3. ensure that Indigenous social history and the offender’s preference for Indigenous or non Indigenous-specific programming have been considered and documented in the decision-making process for Indigenous offenders. The Correctional Intervention Board should accept referrals that are inconsistent with an Indigenous offender’s preference for Indigenous‑specific programming only where no reasonable alternative exists
    4. accept referrals to correctional programs for participants who meet the selection criteria outlined in GL 726-2 – National Correctional Program Referral Guidelines.

Intake Assessment Process

  1. The Parole Officer will identify offender program needs through the intake assessment process.
  2. The Correctional Program Officer Assessor, where this position exists, will complete a preliminary draft of the Criminal History Record section of the Static Factors Assessment for all men offenders and will complete the Static-99R for male sex offenders. When the Criminal History Record is completed and the Static Factors Assessment is unlocked in OMS, it will produce a Criminal Risk Index proxy on the INCP screen, which enables the identification of required correctional program(s) referrals at intake.
  3. The Parole Officer will finalize the Criminal History Record once the Correctional Program Officer Assessor has completed it and all required information is received as part of the Static Factors Assessment.
  4. In the event that the Parole Officer disagrees with the draft assessment completed by the Correctional Program Officer Assessor, the Parole Officer will hold a case conference to determine the reason for the difference of opinion. The Correctional Program Officer Assessor will document the case conference in OMS.
  5. The Parole Officer will ensure that program referrals have not been affected before locking the Static Factors Assessment, in the event that the Criminal History Record changes after producing the initial Criminal Risk Index proxy on the INCP screen.
  6. The Correctional Program Officer Assessor will enter, in OMS, the appropriate Static-99R flag at intake, based on the results of the Static-99R assessment, and enter the results in the Sex Offender Assessment module in OMS.
  7. The Correctional Program Officer Assessor will complete the STABLE-2007 during the intake assessment process in order to assist in the determination of the appropriate correctional program stream and intensity level for male sex offenders.
  8. The Correctional Program Officer Assessor will document any refusal to participate in the STABLE‑2007 in the Sex Offender Assessment module in OMS.
  9. When an offender refuses to participate in the STABLE-2007 assessment at intake, the Parole Officer will refer the offender to a sex offender program primer in order to facilitate the completion of the STABLE-2007. In such a case, the Parole Officer will only complete referrals to the appropriate main program after the offender’s completion of the sex offender program primer.
  10. The Parole Officer will update the INCP screen once the offender agrees to participate in the STABLE-2007.
  11. The Correctional Program Officer Assessor will refer men offenders serving sentences of four years or less who meet the selection criteria for a main program to the appropriate program primer or hybrid program at intake.
  12. The Parole Officer, in collaboration with the Correctional Program Officer Assessor, where this position exists, will:
    1. complete the INCP screen to determine the required correctional program(s). In doing so, they will assess whether the offender meets the override criteria (override of intensity level or stream)
    2. submit any override assessments to the Regional Program Manager through the INCP screen.
  13. The Regional Program Manager will review submissions of override assessments, make the decision to approve or reject them through the INCP screen, and include a rationale for the decision, within four working days of receipt.
  14. The Parole Officer will update the INCP screen to ensure the required correctional program(s) are consistent with a negative override decision and complete the corresponding program referral should the Regional Program Manager disagree with the recommendation for an override.
  15. The Parole Officer will complete, finalize and update, when required, the INCP screen, which includes indicating offender’s preference for Indigenous programs (if applicable), the override assessment (if applicable) and the required correctional program(s) to which the offender will be referred to in order to address their correctional program needs.

Correctional Program Referrals (All Programs)

  1. The intake Parole Officer will normally make referrals to the appropriate correctional program(s) in OMS and document them in the initial Correctional Plan.
  2. The institutional/community Parole Officer will add or link subsequent referrals to correctional programs, including to maintenance/self-management programs, to the Correctional Plan, Correctional Plan Update or Community Strategy.
  3. When entering referrals in OMS, the Parole Officer will identify the facility where the offender will take the program. In addition, the Parole Officer will use the "Preferred Location" field to identify where the referral would have been made, should the program have been available as part of the program inventory at that site.
  4. The Parole Officer will ensure the suggested start date reflects a target date consistent with the offender's Correctional Plan objectives and release eligibility dates.

Re-Referrals to Correctional Programs

  1. The Parole Officer will normally re-refer an offender to the same correctional program using an administrative referral in the event that:
    1. the offender did not complete the correctional program to which they were assigned
    2. the offender previously completed one or more program modules of a moderate or high intensity correctional program. In this case, the offender could be referred to an existing correctional program group at the beginning of the program module where they left off.
  2. The Parole Officer will complete an administrative referral when an offender does not complete a correctional program and a re-referral is required. The Parole Officer will identify the Correctional Plan/Correctional Plan Update/Community Strategy that included the initial correctional program referral, as well as the report completion date, in the referral comments field in OMS.

Motivational Module Referrals (Men Offenders)

  1. The Correctional Program Officer/Indigenous Correctional Program Officer:
    1. may refer men offenders who refuse to participate in, or who have dropped out of, a correctional program to the motivational module in either the refuser or dropout stream, respectively
    2. may refer offenders with responsivity needs who are participating in an ICPM/IICPM/IICP program to the motivational module support stream
    3. may complete referrals to the motivational module via an administrative referral without a Correctional Plan update
    4. will initiate a case conference with the Manager, Programs/Community Program Manager, the offender's Parole Officer, and an Elder/Spiritual Advisor or Elder Helper prior to completing a referral to the motivational module
    5. will complete the referral to the motivational module and then notify the Correctional Program Officer/Indigenous Correctional Program Officer responsible for delivering the motivational module so that they may initiate contact with the offender as soon as practicable
    6. will backdate the assignment start date to reflect the actual assignment start date once the Correctional Intervention Board has processed the motivational module referral
    7. will ensure a program Elder/Spiritual Advisor or Elder Helper is involved in the delivery of the motivational module or an Indigenous Correctional Program Officer is consulted to ensure cultural relevancy for offenders referred to or participating in an Indigenous correctional program.

Referrals to Community Programs

  1. The Parole Officer may refer offenders who are being released to the community to correctional programs, including maintenance/self-management programs, in the community.
  2. The Parole officer will refer all offenders who are assessed as high risk and who completed an ICPM, IICPM, IICP main program, or the ICPM Community Program to the community maintenance programs. A clear rationale must be documented in the offender's Correctional Plan should a decision be made not to proceed with a referral to a maintenance program.
  3. The Parole Officer will add or link the referrals to correctional programs in the community to the Community Strategy or Correctional Plan Update upon release to the community, when the offender's case is being prepared for review by the Parole Board of Canada, or once the offender has been released to the community.
  4. The Correctional Intervention Board should defer any referrals where an offender in an institution who has not yet completed a moderate or high intensity correctional program is referred to a maintenance or self-management program in the community in anticipation of their release. The Community Program Manager should instruct the Program Assistant to note in the referral comments that the offender does not currently meet the selection criteria, but is waitlisted or currently assigned to a moderate or high intensity correctional program. The Community Program Manager should also defer the referral to the targeted end date of the moderate or high intensity correctional program.
  5. The Community Program Manager will:
    1. review new releases to the community to ensure continuity and consistency in correctional program referrals
    2. ensure an offender can participate in programming through alternative delivery methods (video or teleconferencing) when they require maintenance or self-management follow‑up and are released to a remote community or otherwise cannot access in-person programming.

Referrals to Additional Cycles of Maintenance/Self-Management Programs

  1. The Parole Officer, in consultation with the Correctional Program Officer/Indigenous Correctional Program Officer, will determine whether an offender who completed an initial cycle of maintenance/self management would benefit from additional cycles. The maintenance/self-management assignment will not be closed; however, a certificate will be entered in OMS as outlined in the Certificates section of these guidelines. This will eliminate the need for additional referrals in order to maintain the offender's program assignment.
  2. The Correctional Program Officer/Indigenous Correctional Program Officer will complete an interim correctional program report, which will contain all required program-related information, as well as the rationale for the offender's continued participation in a maintenance/self management program.

Managing Referrals

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will change the referral status from To Be Reviewed to one of the following, based on the identified circumstances, once a program referral has been reviewed by the Correctional Intervention Board:
    1. Accepted: when a referral to a program assignment is accepted by the Correctional Intervention Board, it means that an offender is accepted into the program and is being prioritized for participation along with other offenders
    2. Denied: when a referral to a program assignment is denied by the Correctional Intervention Board, the following options are available in OMS to provide a rationale for the denial:
      1. duplicate referral
      2. fails program entry criteria
      3. fails security requirements
      4. not on Correctional Plan
      5. program not offered
      6. previous failures
      7. program unavailable
      8. other
    3. Deferred: a referral can be deferred when the Correctional Intervention Board requires further information in order to make a decision (e.g., completion of final correctional program report, information from a Parole Officer, etc.). The Correctional Intervention Board should defer the referral to the earliest possible date the required information will become available. Once deferred, the referral will not be available in OMS to the Correctional Intervention Board until the "Deferred To" date.

Contentious Program Referrals

  1. The Correctional Intervention Board may deny any referral and direct the Parole Officer to complete a new referral to the appropriate program, as assessed through the INCP screen, in cases where the Correctional Intervention Board receives referrals that are inconsistent with the offender's required correctional program(s) and/or without an approved override assessment.
  2. The Correctional Intervention Board chair at the receiving site should contact the Manager, Programs at the intake unit to discuss the specifics of a referral in cases where the Correctional Intervention Board at the receiving site is in disagreement with a referral originating from the Correctional Intervention Board at the intake unit. If there are still dissenting opinions, the Manager, Programs/Community Program Manager should consult with the Regional Administrator, Assessment and Interventions, to resolve the issue.

Prioritization of Participation

  1. Each site will create a program schedule in OMS for each program component that will act as a holding schedule for all waitlisted offenders in order to facilitate the prioritization of program participation.
  2. The Manager, Programs/Community Program Manager will:
    1. ensure waitlisted offenders have timely access to correctional programs in the institutions and in the community by utilizing a prioritization report:
      1. for women offender programs, offenders will be prioritized using the Waiting List – Future Programs (by Module and Target Start Date), which produces a list of offenders scheduled to attend a correctional program that may be sorted by day parole eligibility date
      2. for men offender programs, offenders will be prioritized using the automated Prioritization Tool, which produces a program urgency score based on various factors such as an offender’s risk and need levels, parole eligibility dates or release type
    2. notwithstanding the above, ensure indeterminate and long-term offenders do not face unreasonable delays in accessing correctional programs
    3. provide the list of participants to the Correctional Program Officer/Indigenous Correctional Program Officer once offenders have been prioritized to attend a program.
  3. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will assign the offender to the appropriate schedule in OMS when the following criteria have been met:
    1. the Correctional Program Officer/Indigenous Correctional Program Officer has met with the offender
    2. the Correctional Program Officer/Indigenous Correctional Program Officer has obtained the offender’s consent to participate in the correctional program being offered
    3. the offender attended the first session of the program.
  4. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, may assign an offender on the waiting list to a correctional program if another offender drops out of the program within the first few sessions. When this occurs, the Correctional Program Officer/Indigenous Correctional Program Officer will organize make-up sessions to cover the content the incoming offender has missed prior to their integration into the correctional program group.
  5. The Manager, Programs/Community Program Manager will ensure Indigenous offenders are priority candidates for participation in Indigenous correctional programs. A non-Indigenous offender who wishes to participate in an Indigenous correctional program may do so, provided that there is a vacancy and that they do not take the opportunity to participate in the Indigenous correctional program away from an Indigenous offender.

Recording Refusals to Participate in Programs

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. enter the word "Refused" as the first word in the status comment field on the Maintain Program Assignment screen in OMS, followed by the date of the interview (YYYY-MM-DD) each time a waitlisted offender is interviewed for a correctional program and refuses to participate. The refusal information in the comment box will provide a rationale for the delay in the offender's participation in the program if and when the offender completes the program, or when the assignment is cancelled
    2. for offenders who refuse to participate in a men offender program, enter a referral to the refuser stream of the motivational module in OMS.
  2. The Correctional Program Officer/Indigenous Correctional Program Officer:
    1. may only interview offenders for a subsequent opportunity to participate in a program after at least 90 days has passed since the date of their last refusal, unless otherwise requested by the offender
    2. will refer offenders who refuse to participate in a men offender program to the refuser stream of the motivational module and notify the Manager, Programs.

Managing Assignments

Prior to the Program Start Date

Waitlisted Offenders

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will ensure the offender is waitlisted to a holding schedule in OMS.

Cancelled Assignments

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Assignment Cancelled status, in OMS, when the program referral was accepted by the Correctional Intervention Board, the offender was waitlisted to the program but, prior to the offender actually participating in the program, a decision was taken by the Correctional Intervention Board not to proceed with the assignment.
  2. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will enter the date and rationale for the cancellation in OMS when selecting the Assignment Cancelled status. The Parole Officer/Correctional Program Officer/Indigenous Correctional Program Officer will also document the rationale for the cancellation in a Casework Record or Correctional Plan Update, as applicable.
  3. The Parole Officer will complete a new referral and program assignment once the Assignment Cancelled status is selected, if required.

Program Participation

Assigned

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Assigned status, in OMS, for offenders who have been accepted into the program and are actively attending the program.
  2. The Program Assistant will ensure all offenders participating in the program have their program assignment status updated to Assigned once the program begins.

Temporarily Reassigned

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Temporarily Reassigned status, in OMS, when:
    1. the offender has left their current program assignment in order to participate in a different assignment for a short period of time, with the expectation that they will return to the original program assignment. Typically, Temporarily Reassigned will include offenders who are currently assigned to work or to a long-term program, such as education, without a specific end date identified, and they need to participate in a correctional program with a pre-identified completion date. The Program Assistant will ensure the offender returns to the previous program assignment upon completion of the interrupting program
    2. an offender in the community participating in maintenance/self-management programs is temporarily detained, with the possibility of returning to the community within a short period of time. This will allow the offender to return to the program in the event that the suspension is cancelled
    3. the offender is participating in the dropout stream of the motivational module after they have withdrawn from a men offender program. Should the offender agree to return to the program, this will facilitate a timely return to the program without the need for a new referral. The Program Assistant will update the offender’s program assignment status to Suspended if the offender does not return to the program.

Temporarily Reassigned – Structured Intervention Unit

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. update the offender’s assignment status to Temporarily Reassigned – SIU, in OMS, when the offender has left their current program assignment to be transferred to a Structured Intervention Unit (SIU), with the expectation that they will continue their program while in the SIU or will return to their original program assignment
    2. update the program assignment status from “Temporarily Reassigned – SIU” to the appropriate assignment status when the program ends or when the inmate is physically transferred out of the SIU.

Interruptions to Program Participation

Program Cancelled

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will replace the Assigned or Temporarily Reassigned status by the Program Cancelled status, in OMS, when a program is cancelled while the offender is participating in it and the cancellation of the program was due to circumstances beyond the control of the offender.
  2. The Parole Officer will immediately review the case of any offender who was actively participating in a program when it was cancelled. Following this review, the Parole Officer will complete a new referral.
  3. The Assistant Warden, Interventions/Associate District Director will ensure the reasons for a cancellation are documented in a Casework Record for each offender, in the event that a program is cancelled.

Suspended

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Suspended status, in OMS:
    1. when an offender was assigned to a program and will not be reassigned without a new referral decision by the Correctional Intervention Board
    2. to identify disciplinary concerns that have arisen during the program assignment or when the offender's quality of participation does not meet participation, behavioural or other related program expectations, including poor attendance
    3. when an offender withdraws from an assignment specified in their Correctional Plan.

Released

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Released status, in OMS, when an offender was assigned to and participated in a program up to and immediately prior to the time of a scheduled release from incarceration on day parole, full parole, or statutory release.

Transferred

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Transferred status, in OMS, when:
    1. an offender was transferred outside the current facility but was assigned to, and participated in, a program immediately prior to transferring from the facility
    2. an offender in the community setting transfers to a different supervision office or location and the current program participation ends with the transfer of supervision.
  2. The Transferred status should never be used to reassign an offender from one program assignment to another assignment at the same site.

Assignment Transferred

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Assignment Transferred status, in OMS, when the offender is assigned or temporarily reassigned to a program and permanently leaves the program to participate in a different assignment at the same site, or to participate in the same program at a different security level unit as a result of a movement within a clustered site.

Incomplete

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Incomplete status, in OMS, when:
    1. an offender was participating in a program but did not complete the assignment and/or was removed from the program for reasons unrelated to program participation, including when the offender:
      1. is deceased
      2. is unable to meaningfully participate in the program due to responsivity needs
      3. appears at an outside court
      4. is treated at an outside hospital
    2. an offender refuses to attend all sessions of the refuser/dropout stream of the motivational module
    3. an offender in the community setting does not complete the program because their conditional release has been revoked for reasons unrelated to program participation.

Warrant Expiry Date (WED) Reached

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the WED Reached status, in OMS, when the offender was participating in a program and reached their warrant expiry date.

Program Completion

Successful Completion

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Successful Completion status, in OMS, if:
    1. an offender successfully completed the program, as evidenced by the following factors:
      1. attendance
      2. the overall ability and commitment to use the skills required to manage their risk factors
      3. progress against program targets. The Correctional Program Officer/Indigenous Correctional Program Officer will consult the content and overall conclusion of the final program report to fully assess the degree of progress. The Correctional Program Officer/Indigenous Correctional Program Officer will use the Generic Program Performance Measure to assist in the determination of the degree of program gain
    2. an offender participating in a maintenance/self-management program has not completed all of the required program sessions, but the following conditions have been met:
      1. the offender has completed a minimum of four structured sessions
      2. the offender has completed a detailed self-management/healing plan that identifies concrete and realistic strategies to manage personal risk factors
      3. the offender is assessed as making progress toward their goals
      4. the offender is leaving the program for reasons assessed as positive (e.g., release, warrant expiry).

Attended All Sessions

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will select the Attended All Sessions status, in OMS, if the offender completed the program but there was minimal or no evidence of the offender's overall ability and/or commitment to use the skills required to manage their risk factors. This type of assignment status is usually an indication that the offender has not demonstrated that they have internalized the skills of the program. The Correctional Program Officer/Indigenous Correctional Program Officer will use the Generic Program Performance Measure to assist in the determination of the degree of program gain.

Motivational Module Refuser/Dropout Stream Completion (Men Offenders)

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. select the Successful Completion status, in OMS, for the motivational module assignment when an offender who achieved the objectives of the module agrees to participate in/return to their correctional program
    2. select the Incomplete status, in OMS, for the motivational module assignment when an offender does not meet the objectives of the module and is still refusing to participate in/return to their correctional program.

ICPM Motivational Module Support Stream Completion (Men Offenders)

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. select the Successful Completion status, in OMS, for the motivational module support stream assignment when an offender who participated in the support stream completes the ICPM/IICPM/IICP program
    2. select the Attended All Sessions status, in OMS, for the motivational module support stream assignment when an offender participates in the support stream but does not complete the ICPM/IICPM/IICP program
    3. select the Incomplete status, in OMS, for the motivational module support stream assignment when an offender participates in the support stream but does not complete the required sessions, regardless of the ICPM/IICPM/IICP final assignment status.

Offenders Reaching Warrant Expiry Date or No Longer Under CSC Jurisdiction

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, will:
    1. cancel the assignment of an offender waitlisted to a correctional program under the following circumstances, to ensure data quality:
      1. the day before the offender reaches their warrant expiry date
      2. when an offender is being released from CSC jurisdiction (e.g., deportation)
      3. upon the death of the offender
    2. select the WED Reached status, in OMS, and set the assignment end date to the warrant expiry date if an offender is participating in a program assignment at the time they reach this date, with the exception of an individual subject to a long-term supervision order who remains under CSC supervision following their warrant expiry date
    3. select the Incomplete status, in OMS, and set the assignment end date to the last day the offender participated in the program if an offender was assigned to a program at the time of their death
    4. select the Released status, in OMS, and set the assignment end date to the last day the offender participated in the program if an offender was assigned to a program at the time they were released from CSC's jurisdiction (e.g., international transfer, deportation).

Final Correctional Program Reports

  1. The Correctional Program Officers/Indigenous Correctional Program Officers will complete a final correctional program report:
    1. for all offenders who participate in a correctional program for more than one session, regardless of whether the offender completes the program
    2. if an offender’s correctional program assignment is interrupted for any reason
    3. for all offenders who complete a correctional program.
  2. The Manager, Programs/Community Program Manager will discuss and approve the timeframe for the completion of the final program report, which will not exceed 10 working days following the program assignment end date. The Manager, Programs/Community Program Manager will lock the final report within two working days after the report has been completed.
  3. The Correctional Program Officers/Indigenous Correctional Program Officers will follow the report template for the program area/stream for which they are writing the final correctional program report, and will include the following sections:
    1. attendance and participation
    2. analysis of progress against program targets
    3. recommendations for future programming/risk management strategies.
  4. The Correctional Program Officers/Indigenous Correctional Program Officers will include an analysis of the offender’s Indigenous social history, using the Indigenous Social History Tool, as well as the Elder/Spiritual Advisor or Elder Helper holistic observations, if applicable, related to risk factors targeted in the program in the final program report for all Indigenous offenders, including those participating in non-Indigenous program streams.
  5. The Correctional Program Officers/Indigenous Correctional Program Officers will clearly indicate in the final correctional program report how many modules of the program the offender completed when an offender's assignment to a main correctional program ends (including the men’s hybrid programs).

Certificates

  1. The Program Assistant, under the direction of the Manager, Programs/Community Program Manager, and/or the Correctional Program Officer/Indigenous Correctional Program Officer will enter a certificate in OMS:
    1. for each program module the offender completed in a main correctional program. The input of certificates in OMS will facilitate the tracking of offenders who have not completed all modules of a main correctional program in order to prioritize them for participation in future scheduled programs
    2. for offenders who complete the primer portion of the men’s hybrid program
    3. for each cycle of the motivational module dropout or refuser stream completed, which may include up to four hours of total participation
    4. for every four sessions of the men’s motivational module support stream completed by the offender. The Program Assistant will enter a motivational module support stream certificate in OMS at the end of the ICPM/IICPM/IICP program if an offender completes three or fewer sessions during the duration of the ICPM/IICPM/IICP program
    5. for every module completed of the Women’s Modular Intervention
    6. for each time an offender completes a maintenance/self-management cycle, including the last cycle of the program. This will assist in determining the number of maintenance/self-management cycles the offender has completed
    7. for each program module the offender completed in ICPM Community Program.

Assistant Commissioner,
Correctional Operations and Programs

Original signed by:

France Gratton

Annex A Cross-references and Definitions

Cross-references

CD 001 – Mission, Values and Ethics Framework of the Correctional Service of Canada
CD 087 – Official Languages
CD 700 – Correctional Interventions
CD 701 – Information Sharing
CD 702 – Indigenous Offenders
CD 705 – Intake Assessment Process and Correctional Plan Framework
CD 705-5 – Supplementary Assessments
CD 705-6 – Correctional Planning and Criminal Profile
CD 710 – Institutional Supervision Framework
CD 710-1 – Progress Against the Correctional Plan
CD 711 – Structured Intervention Units
CD 715-1 – Community Supervision
CD 715-2 – Post-Release Decision Process
CD 719 – Long-Term Supervision Orders
CD 720 – Education Programs and Services for Inmates
CD 726 – Correctional Programs
GL 726-1 – National Correctional Program Standards
GL 726-2 – National Correctional Program Referral Guidelines
CD 730 – Offender Program Assignments and Inmate Payments

Indigenous Social History Tool

Definitions

Ability and commitment: ability refers to the offender's skills acquisition, while commitment refers to the offender's skills application.

Acute-2007: a scale designed to assess recent risk-relevant behaviour of sexual offenders in the community. When administered by a trained Correctional Program Officer/Indigenous Correctional Program Officer, Correctional Program Officer Assessor, this tool is to be used only for program purposes.

Annual Program Plan: a planning tool used by the operational units to determine programming needs, capacity, and resource requirements.

Correctional Intervention Board: a multidisciplinary team that approves interventions and contributes to recommendations or decisions for complex cases. The Interdisciplinary Mental Health Team is considered a component of the Correctional Intervention Board.

Correctional program: a structured intervention that targets empirically-validated factors directly linked to offenders’ criminal behaviour, in order to reduce re-offending.

Correctional Program Officer Assessor: a designated Correctional Program Officer/Indigenous Correctional Program Officer, at a men's site, responsible for completing program-related assessments for referrals to the appropriate correctional programs. The Correctional Program Officer Assessor will be trained in all ICPM streams as well as in the IICP. This role will normally be assigned to an experienced Correctional Program Officer/Indigenous Correctional Program Officer.

Correctional program referral: the means used to identify an offender for participation in a correctional program, which includes the following principal components:

Criminal Risk Index: a research-based tool used to assess static risk and guide offender intervention levels, which is derived from the Criminal History Record section of the Static Factors Assessment.

Criminal Risk Index proxy: a figure that represents the Criminal Risk Index score, which is derived from the Criminal History Record section of the Static Factors Assessment, when the Static Factors Assessment is unlocked in OMS.

Elder Helper: an individual other than an offender designated to assist offenders to benefit from traditional healing and contemporary treatment interventions by supporting the work of the Elders/ Spiritual Advisors and the Interdisciplinary Team.

Elder/Spiritual Advisor: any person recognized by an Indigenous community as having knowledge and understanding of the traditional culture of the community, including the physical manifestations of the culture of the people and their spiritual and social traditions and ceremonies. Knowledge and wisdom, coupled with the recognition and respect of the people of the community, are the essential defining characteristics of an Elder/Spiritual Advisor. Elders/Spiritual Advisors are known by many other titles depending on the region or local practices. An example is Angakuk who is an Inuit shaman or medicine man.

Hybrid program: a correctional program that combines both a program primer and a moderate intensity program in a single program assignment. Hybrid programs should generally be reserved for offenders with a shorter sentence.

Identification of Needs for Correctional Programs (INCP): a screen in OMS that considers the results of various assessments, including risk and actuarial assessments, and the override process (when applicable) to identify the required correctional program(s) for the offender in order to address their correctional program needs.

Indigenous: a person of First Nations, Métis or Inuit heritage.

Indigenous correctional programs: structured, culturally-based interventions that target empirically-validated factors directly linked to Indigenous offenders' criminal behaviour in order to reduce re‑offending. These programs’ culturally-relevant content includes Indigenous social history considerations, traditional teachings and ceremonies, and cultural activities. Indigenous correctional programs should normally be delivered by Indigenous Correctional Program Officers with the involvement of Elders/Spiritual Advisors or Elder Helpers, and will utilize a healing and holistic approach to address the physical, emotional, spiritual and mental needs of Indigenous offenders. Indigenous correctional programs include specific programming for Inuit men offenders.

Indigenous Integrated Correctional Program Model (IICPM): an integrated model consisting of an Indigenous multi-target stream, and an Indigenous sex offender stream.

Indigenous social history: the various circumstances that have affected the lives of most Indigenous peoples. Considering these circumstances may result in alternate options or solutions and applies only to Indigenous offenders (not to non-Indigenous offenders who choose to follow the Indigenous way of life). These circumstances include the following (not an exhaustive list):

Integrated Correctional Program Model (ICPM): a holistic model consisting of a multi-target program stream, a sex offender program stream, an Indigenous multi-target stream, and an Indigenous sex offender stream.

Inuit Integrated Correctional Program (IICP): an integrated model consisting of a multi-target stream, as well as additional program components for sex offenders.

Main programs: nationally recognized correctional programs which include moderate intensity programs, high intensity programs, and hybrid programs. Main programs specifically address risk factors related to offending at intensity levels commensurate to offenders' risk and needs.

National correctional programs: a specific set of correctional programs that have been developed and implemented on a national level. These programs are structured interventions that target empirically-validated factors directly linked to offenders’ criminal behaviour, in order to reduce re-offending.

Override: the referral of an offender to a correctional program for which the offender does not fully meet the correctional program selection criteria according to the actuarial assessment tools. There will be certain exceptional cases where actuarial tools can be supplemented by structured professional judgement in order to ensure a better match between level of risk and level of program intensity or program stream. Structured professional judgement is based on the consideration of dynamic risk factors and case-specific factors which are not otherwise captured by the actuarial tools, which can be found in GL 726-2 – National Correctional Program Referral Guidelines. An override may be to a higher or lower program intensity or to a different program stream (multi-target or sex offender) than the program for which the offender meets the selection criteria.

Prioritization Tool: a tool that recommends correctional program participation priorities by sorting waitlisted assignments for men offenders based on each offender’s program urgency score. The program urgency scores are then sorted by the calculated priority date, which is the day parole eligibility date. The urgency scores are based on many factors supporting the prioritization of correctional program participation, such as an offender’s risk and need levels, offence type, serious charges, parole eligibility date, release type, etc. These factors differ between main correctional programs, institutional maintenance programs, motivational modules, community programs, and community maintenance programs. For example, for any of the institutional correctional programs, an offender’s day parole eligibility date is heavily weighted in the program urgency score. For community correctional programs, if the release type is statutory release or statutory release with a supervision condition or a long-term supervision order, the program urgency score will weigh more heavily then in the case of day or full parole releases.

Program sessions: the execution of correctional program activities, which are 2 to 2.5 hours in duration. A combination of the following correctional program activities should be considered equivalent to one program session:

  1. structured group sessions outlined in the correctional program manual, which are normally 2 to 2.5 hours in duration. The delivery of a structured group session of a main program will normally not exceed one session per day
  2. mandatory individual sessions, as specified in the correctional program manual, including pre- and post-program interviews, structured individual sessions, make-up sessions, and individual sessions to address specific responsivity issues
  3. ceremonial sessions for Indigenous correctional programs.

Required correctional program(s): the final program referral results on the INCP screen in OMS, which compares the offender's risk assessment results with the program selection criteria in order to determine the most appropriate program intensity and stream for the offender.

Responsivity: the presence of a characteristic(s) that influences the offender's capacity to benefit from the targeted intervention(s). These can include, but are not limited to: health needs, intellectual and developmental disabilities, physical disabilities, learning disabilities, Fetal Alcohol Spectrum Disorder, Attention Deficit Hyperactivity Disorder, age, gender, linguistic differences, ethnocultural background, motivation level, etc. Responsivity resource kits are available to staff to effectively engage and work with offenders with responsivity needs.

Selection criteria: used to identify the target population for the correctional program. Correctional program selection criteria consider the level of actuarial risk in conjunction with supplementary assessments results where appropriate, to determine the required correctional program stream and intensity level.

Sex offender : a person who meets the sexual offence definition pursuant to CD 705-5 – Supplementary Assessments.

Sex Offender Assessment module: a module in OMS that records offender information for those who meet the criteria for a specialized sex offender assessment, pursuant to CD 705-5 – Supplementary Assessments. In addition, sex offender assessments for male offenders, including the Static-99R, STABLE-2007, and ACUTE-2007, are recorded in the module.

Stable-2007: a structured risk assessment tool which identifies stable dynamic risk factors for sexual offending that are amenable to intervention. When administered by a trained Correctional Program Officer/Indigenous Correctional Program Officer/Correctional Program Officer Assessor, this tool is to be used only for program purposes.

Static-99R: an actuarial assessment tool designed to assist in the estimation of sexual recidivism for sexual offenders. When administered by a trained Correctional Program Officer/Indigenous Correctional Program Officer/Correctional Program Officer Assessor, this tool is to be used only for program purposes.

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