Labour Relations Officer L06 / Advisor L07

Labour Relations Officer – Level 06

Labour Relations Officer is responsible in providing support to the Labour Relations Advisor.

• Support LR Advisor by preparing and reviewing Labour Relations processes
• Research and gather information and analyze data in order to write various documents to support the HR Advisor.
• Process LR case files by researching and identifing issues such as policies, draft advice, reports, correspondence or other support documents for the HR Advisor.
• Consult and interact with colleagues and/or clients of various sections related to LR concerns/issues by identifying, clarifying and explaining requirements.

Labour Realtions Advisor – Level 07 

• Provide guidance and advice to managers and employees in the interpretation and application of labour relations policy documents, collective agreements and/or terms and conditions of employment.
• Manage and coordinate labour relations processes such as those related to grievances, harassment resolution, duty to accommodate, breaches of conduct and discipline.
• Research case law / jurisprudence and keep abreast of developments in labour relations issues and legislation in order to provide sound support and advice to clients.
• Conduct special projects and make recommendations on improvements to the labour relations program.
• Research and gather information and analyze data in order to write various documents for management to guide decision making.
• Prepare and deliver information sessions / training on the role and mandate of labour relations.
• Establish and maintain good relationships and build partnerships with clients, stakeholders and employee representatives.

Labour Realtions (LR) Officer L06

• Undergraduate degree and two (2) years of relevant experience* or
• University certificate or College diploma (2 year program) and three (3) years of relevant experience* or
• Human resources certification recognized by the Canadian Council of Human Resources Association and four (4) years of relevant experience* 

Labour Relations (LR) Advisor L07

• Undergraduate degree and three (3) years of relevant experience required** or
• University certificate or College diploma (2 year program) and four (4) years of relevant experience** or
• Human resources certification recognized by the Canadian Council of Human Resources Association and five (5) years of relevant experience**

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Note: Any higher level of education (i.e., Masters, Doctorate) in a related filed of study could be recognized as experience. 

LR Officer L06

EX1 *Experience in the application of Human Resources policies. Candidates must also possess:

EX2 Experience in conducting research and analysis in a human resources discipline.

EX3 Experience producing a variety of written reports, such as briefing notes, reports, assessments, summaries and/or memorandums.

LR Advisor L07

EX1 ** Experience is defined as the interpretation of policies and procedures in any one or more of the following Human Resources disciplines: human resources planning, classification, staffing, recruitment, training, performance management, talent management, compensation or labour relations. Candidates must also possess:

EX2 Two (2) years experience in conducting research and analysis in a human resources discipline¹ .

EX3 Two (2) years experience² in providing guidance and recommendations to clients on complex human resources discipline.

EX4 Two (2) years of experience producing a variety of written reports, such as briefing notes, reports, assessments, summaries and/or memorandums.

¹Human Resources disciplines include: human resources planning, classification, staffing, recruitment, training, performance management, talent management, compensation or labour relations.

²The breadth and depth of sought experience involves files of various complexities, multiple issues, partners or clients, impacts or risks.

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

AEX1: Experience in providing advice and guidance to management on labour relations matters such as, but not limited to grievances, discipline, breaches of conduct, investigations, and unsatisfactory performance.

AEX2: Experience in providing advice and guidance to management in a unionized and non-unionized work environment.

AEX3: Experience in working with union representatives in order to resolve issues.

AEX4: Experience in mediating or influencing outcomes to workplace conflicts or disputes.

AEX5: Experience in delivering training or awareness sessions.

AEX6: Experience in researching and analyzing jurisprudence in order to make recommendations.

• Advisory
• Analytical Skills
• Behavioural Flexibility
• Communication
• Organizational Skills/Multitasking
• Teamwork.

Indicate in your cover letter which position, Labour Relations Officer or Labour Relations Advisor, you are applying.

A written exam will be administered. If successful, you will be invited to an interview. The exam will serve to evaluate Advisory and Written Communication Skills.

A gap has been identified among Persons with Disabilities and Indigenous Persons for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to the physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-declare in their cover letter when applying.

Reference checks may be conducted as part of the assessment process. To know more about our process, please visit: Applying for a job at CSIS: Frequently Asked Questions - Canada.ca.

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.