Uncashed cheques from the CRA – Payments the CRA sends you

Find uncashed cheques that are at least 6 months old in My Account or Represent a Client. Download and complete the pre-filled form, then send it back to us to request a replacement payment.

Steps

1. Understand what types of uncashed cheques you can find online

   What you can look up online:

   •  Various personal tax refunds, tax credits and benefit payments
     List of all payment types and abbreviations

     These are the payments you can see under "Uncashed cheques" in My Account or Represent a Client. Cheques or direct deposits from the CRA may show an abbreviation code to identify the type of payment you received.

     Payment abbreviations

     Payment type	Abbreviation on cheque or statement
     Alberta Child Benefit	ACB-PEA
     Alberta Climate Leadership Adjustment Rebate	ACLAR-RLCA
     Alberta Energy Tax Refund	AETR-RTEA
     Alberta Family Employment Tax Credit	AFETC-CIEFA
     Alberta 2005 Resource Rebate	ARR-RRA
     British Columbia Climate Action Dividend	BCCAD-DMCCB
     British Columbia Energy Rebate	BCER-RCBCE
     British Columbia Family Bonus	BCFB-PFCB
     British Columbia Harmonized Sales Tax Credit	BCHSTC-CTVHCB
     British Columbia Low Income Climate Action Tax Credit	BCLICATC-CTMCRFFRCB
     Canada Child Benefit (formerly CCTB)	CCB-ACE
     Canada Worker’s Benefit (formerly WITB)	CWB-ACT
     Energy Cost Benefit	ECB-PCE
     Goods and Services Tax/Harmonized Sales Tax Credit (for individuals)	GST/HSTC-CTPS/TVH
     IAMS Refund	IAMS-SECP
     New Brunswick Child Benefit	NBCB-PENB
     New Brunswick Harmonized Sales Tax Credit	NBHSTC-CTVHNB
     Newfoundland and Labrador Income Supplement	NLIS-SRTL
     Newfoundland and Labrador Child Benefit	NLCB-PETL
     Nova Scotia Affordable Living Tax Credit	NSALTC-CTNEVA
     Nova Scotia Child Benefit	NSCB-PENE
     Nova Scotia Tax Payer Refund	NSTR-RCNE
     Northwest Territories Child Benefit	NTCB-PETN
     Northwest Territories Cost of Living Offset	NTCOLO-CCVTNO
     Nunavut Child Benefit	NUCB-PENU
     Ontario Child Benefit	OCB-POE
     Ontario Energy Property Tax Credit-Northern Ontario Energy Credit	OEPTC/NOEC-COCEIF/CCENO
     Ontario Home Electricity Relief	OHER-OAFER
     Ontario Senior Homeowners’ Property Tax Grant	OSHPTG-SPAPIFO
     Ontario Sales Tax Transition Benefit	OSTTB-PTTVO
     Ontario Trillium Benefit (formerly OSTC)	OTB-PTO
     Ontario Taxpayer Dividend	OTD-DCO
     Prince Edward Island Sales Tax Credit	PEISTC-CTVIPE
     Refund Requisition System (manual payment)	RRS-SDR
     Saskatchewan Child Benefit	SCB-PPES
     Saskatchewan Low Income Tax Credit	SLITC-CTFRS
     T1 Refund	T1
     T1 Reassessment Refund	T1 RAP-Remboursement
     TAM Refund	TAM-ECT
     Universal Child Care Benefit	UCCB-PUGE
     Yukon Child Benefit	YCB-PEY
     Yukon Government Carbon Price Rebates - Individuals	YCPRI-RTCYP

   You cannot see uncashed cheques online if they are:

   •  Less than 6 months old
   •  For COVID-19 benefit and subsidy payments
   •  For a business (corporate tax, GST/HST, payroll)
   •  For a trust
   •  Sent by direct deposit

   If you need to look up an uncashed cheque that's not listed online, or do not have access to My Account, call us.

2. Find out if you have an uncashed cheque

   To find uncashed cheques in your online CRA account, select "Uncashed cheques" on the My Account "Overview" page or the "Accounts and payments" page

   Sign in to My Account

   If you are accessing an account on behalf of someone else

   To find uncashed cheques in the account of someone you represent, refer to: Represent a Client

   To set up a representative, refer to: Authorize a representative

   To get access to tax records of someone who died, refer to Represent someone who died

3. Get a pre-filled form from us

   In the "Uncashed cheques" section of My Account or Represent a Client, download and print the pre-filled form (form PWGSC 535, Undertaking and Indemnity) for each uncashed cheque. If you are unable to download or print the form, you can also call us to request the pre-filled form by mail.

   Confirm your profile information is up to date

   While in My Account or Represent a Client, review and update your direct deposit information and mailing address before you send in your request.

4. Complete the form

   Once you have printed or received the pre-filled form from the CRA:

   1. Fill out the remaining fields
   2. Sign and date the form
   3. Enter your name and address under the signature
   4. Have a non-family member witness, sign and date the form
   5. Have the witness enter their name and address under the signature

   If the form is not filled out correctly, we will send you a new form and explain the errors made. You will need to fill it out and send it again.

5. Send us the form

   To avoid delays in processing, send one form for each uncashed cheque.

   •  Online

     Submit a scan of the completed form(s) through "Submit documents" in either:

     • My Account
     • Represent a Client

      

     How to use "Submit documents"

     My Account

     In "Submit documents" select:

     1. "No" for the case reference number
     2. "Other" as the topic
     3. "Send Form PWGSC 535 to request a duplicate of my uncashed cheque"

     Represent a Client

     If you enter a SIN before going to "Submit documents" and have level 2 or legal representative access, you can follow the My Account instructions above for "Submit documents".

     If you access "Submit documents" before entering a SIN, select:

     1. "Individual client" or "Trust account"
     2. "No" for the case reference number
     3. "More topic selections"
     4. "Send Form PWGSC 535 to request a duplicate of my uncashed cheque"

   •  By mail

     Mail the completed form(s) to:

     Sudbury tax centre
     Post Office Box 20000, Station A
     Sudbury ON  P3A 5C2

   How long it takes to process the form

6. Receive your payment

   •  Direct deposit

     The fastest way to receive your payment is by direct deposit.

     Sign up for or update your direct deposit

     If you are registered for direct deposit, your payment will be deposited directly into your account.

   •  By mail

     If you are not registered for direct deposit, a new cheque will be mailed to the address we have on file.

     Keep your address up to date

     Expect up to 10 additional business days to receive a cheque by mail.

   If you have a government debt, it may be automatically paid first

   If you owe an amount to the CRA, part or all of your payment may be applied to your debt. Any remaining amount will be issued to you as a new payment.

   To see which payments will be used to offset which debts, refer to: How payments are applied to offset debt

   If you are cashing the cheque for someone who died, deposit the cheque into the estate account.