Canada Revenue Agency: teleworking positions available outside Québec major centers

March 23, 2022           Montréal (Quebec)                        Canada Revenue Agency

The Canada Revenue Agency (CRA) seeks to fill several bilingual customer service positions in its call centers for terms of up to 2 years. This initiative, a first for the CRA, will allow people living outside of major urban centers, i.e. more than 80 km from a CRA office, to obtain a position and work entirely remotely.

This process is therefore intended for residents of regions such as the Laurentides, Abitibi-Témiscamingue, Nord-du-Québec, Côte-Nord, Gaspésie and Îles-de-la-Madeleine, as well as certain portions of the Eastern Townships and Centre-du-Québec. Interested candidates have until May 2, 2022 to apply.

Full details are available by consulting the online notice at the Canada.ca/cra-careers site. A bilingual information session for interested candidates will be offered online by MS Teams on March 24, 2022 at 11:30 a.m. A recording of the session will also be available afterwards.

Highlights

• The CRA is looking for bilingual candidates for client service positions;
• Salary starting at $53,000 and $58,000, depending on the type of position and level;
• Contracts for a possible two-year term;
• Necessary equipment and training will be provided;
• Candidates must successfully complete a background check and be fully vaccinated against COVID-19.

The CRA is an employer of choice in Québec, where the number of employees also increases annually during tax-filing season. The CRA offers sought-after benefits and excels in areas such as engagement and performance, training and skills development, diversity and inclusion, and more. For a fifth consecutive year, it has been named one of Canada's Top 100 Employers.

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