Message from the Minister of National Revenue
I am pleased to present the results from the Canada Revenue Agency’s (CRA) 2016 Serving You Better consultations with small and medium businesses. The Government of Canada recognizes that small and medium businesses are important to the growth of Canada’s economy. In total, they employ approximately 10.5 million Canadians, which is more than 90% of the private sector workforce.
As Minister of National Revenue, I am committed to improve services for small and medium businesses to ensure the tax system is easier to use. As a small business owner myself, I am aware of how challenging it is to run a successful business. The Serving You Better consultations are important because they allow the CRA to hear your feedback and make improvements to make it easier for you to meet your tax obligations.
In the fall of 2016, the CRA sought feedback from small and medium businesses, accountants, and their stakeholders. In response to the more than 1,500 comments and suggestions heard throughout the consultations, the CRA has developed a report and action plan that outlines clear and achievable deliverables to improve services for small and medium businesses from now through 2019.
I would like to personally thank the Canadian Chamber of Commerce and Chartered Professional Accountants (CPA) Canada for hosting 21 sessions across Canada and their continued partnership with the CRA.
The input and feedback heard during the 2016 Serving You Better consultations will directly contribute to the evolution of the CRA’s services, programs, and administration. I look forward to continuing to shape a more innovative, collaborative, efficient and fairer Canada Revenue Agency, together, for the benefit of all Canadians.
The Honourable Diane Lebouthillier
Minister of National Revenue
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