Results at a glance

This image, entitled Results At A Glance, provides some of the significant results related to the CRA's operations for 2016-2017, using many graphic elements such as computer screens and tablets, flow charts, and calculators.

From top to bottom, left to right, the results provided are

• Processed over $499.8 billion in taxes and duties
• 89.3 per cent of corporation income tax returns filed online
• 86.1 per cent of individual returns filed online during the 2017 filing season
• $31.8 billion paid to benefit recipients, with 82 per cent by direct deposit
• $263 billion collected through source deductions
• 200 million CRA website visits and 21 million forms and publications downloaded
• Criminal investigators helped convict 37 taxpayers of tax evasion in the amount of $32.7 million
• Analyzed over 41,000 electronic funds transfers worth over $12 billion
• 2016-17 actual full-time equivalents 38,728
• 2016-17 actual spending $4,389,947,763
• Analyzed 48 offshore jurisdictions with 21 identified as high risk
• 26.8 million income tax, benefits, and business calls answered through agents and automated services