How to report time entries in Phoenix
This video offers an overview of the process for federal employees to report time entries in the Phoenix pay system. The information provided in this video is general and intended for informational purposes only. Processes may be different if your department or agency is serviced by the Public Service Pay Centre or has its own compensation team. You’re encouraged to always verify the internal procedures of your department or agency. The rules and regulations of collective agreements as well as terms and conditions of employment will supersede the content of this video.
How to report time entries in Phoenix—Transcript
Start of video
[Music plays]
(Text on screen: Public Services and Procurement Canada)
[HCM/PSPC opening animation]
(Text on screen: How to report time entries in Phoenix Self Service)
[Shot of a cartoon woman in front of an old fashion alarm clock.]
Hi there! Are you looking to enter overtime or, leave without pay of five days or less? Or other entitlements in Phoenix self-service? Then check out this video that will guide you through the process.
[An animated scene of a cartoon women talking on a blue background.]
(Text on screen: Classification, Level and Step, Time entries entered in Phoenix Self-Service)
Phoenix calculates your pay based on your classification, level and step and on the data entered in Phoenix. So in order for you to be paid correctly, data must be entered accurately, and, on time.
[An animated scene of a cartoon women talking on a blue background.]
(Text on screen: Reporting Time Entries in Phoenix. If you are a salaried employee, you must enter overtime and LWOP ≤ 5 days. If you are an “As & When Required" employee, you will be submitting your time worked through Phoenix Self-Service. If you are a non-connected employee with a designated Timekeeper, they handle all time entries and corrections in Phoenix on your behalf.)
If you are a "salaried" employee, you must enter overtime, leave without pay of five days or less and any entitlement you are owed. If you are an “as and when” employee, you will need to submit your time worked through Phoenix self-service.
And remember, if you are a non-connected employee with a designated Timekeeper, they handle all time entries and corrections in Phoenix on your behalf.
[Animated view of a computer screen showing the log in page of the Compensation Web Application.]
(Text on screen: Log in to the Compensation Web Applications to access the Phoenix Self-Service function.)
[Close-up view of the same computer screen showing the Compensation Web Application login page].
To report time entries, log in to the Compensation web applications to connect to the Phoenix self-service function.
[A view of Phoenix dropdown menus with the path to reach the Timesheet page.]
(Text on screen: From the main menu, follow the path to the Timesheet page. Self Service > Time Reporting > Report Time> Timesheet)
From the main menu, follow the path to the timesheet page.
[A view of Phoenix Timesheet summary page showing two employee’s records.]
(Text on screen: Choosing the right Employee Record. If you only have one active Employee Record, your current timesheet will open automatically. If you have held multiple acting positions in the past 6 months you will need to select the appropriate position under Job Description. Refer to the Classification, Start Date and End Date fields to identify the proper Employee Record and select it from the list.)
It is very important to submit your time on the right employee record in order to be paid correctly. If you only have one active employee record, the selection page will open automatically and you will skip this step.
[View of Phoenix timesheet summary page showing records for two employees indicating classifications and dates with yellow and purple arrows and purple frames.]
If you have held multiple acting positions in the last six months, you will need to select the appropriate position under job description. To do so, refer to the classification start date and end date fields to identify the proper employee record and select it from the list.
[The same cartoon women speaks again on a blue background.]
(Text on screen: It is possible that the correct Employee Record is missing due to an acting record not yet entered into Phoenix. In this case, you must wait until the acting record appears in Phoenix to claim your time and entitlements. Once it is available, make sure that you claim your S34 manager on that record, and check that the assigned work schedule is correct.)
It’s possible that the correct employee record is missing due to an acting record not yet entered into Phoenix. In this case, you must wait until that acting record appears in Phoenix to claim your time and entitlements.
Once it is available, make sure that you claim your Section 34 manager on that record and check that the assigned work schedule is correct before entering any time.
[View of the Phoenix timesheet page for time entry. An arrow indicates Previous Week, Next Week and indicates the calendar icon.]
(Text on Screen: To find the right date, click on the Previous Week or Next Week links to navigate the timesheets. You can also click on the Calendar icon to select a specific date.)
Once you’ve selected the appropriate employee record, select the right date. You can navigate the timesheet by clicking the previous week or next week links. You can also click on the calendar icon to select a specific date.
[A close up view of the date selection icon in the Timesheet page.]
(Text on screen: Once the date is selected, click on the refresh icon to bring up the desired timesheet)
Once the date is selected, click on the refresh icon to bring up the desired timesheet. The timesheet you selected should now display the date you have chosen.
[A view of the Phoenix timesheet page with a red circle surrounding Total Hours and Time Reporting Code. An arrow expands the menu. The number 2 is added to Thursday and the number 1 to Friday.]
(Text on screen: To report time entries, select the appropriate time reporting code and enter the number of hours (or units). Be sure to enter the actual number of hours worked. Phoenix will apply the pay rules to calculate any adjustments required. You must use one line for each different code.)
To report time entries, select the appropriate time reporting code and enter the number of hours or units. Be sure to enter the actual number of hours worked. Phoenix will apply the pay rules to calculate any adjustments required. You must use one line for each different code.
[A view of Phoenix Timesheet page for the time entry. The same woman and a yellow arrow are pointing at the “plus” icon on the timesheet.]
(Text on screen: If you require more lines, click the + button. Once all your hours for that timesheet have been entered, select Submit)
[A view of Phoenix Timesheet page for the time entry. The same woman pointing at the “Submit” line on the timesheet. The “Submit” button is circled in red.]
If you require more lines, click the plus button. Once all of your hours for that timesheet have been entered, select “Submit”. Your timesheet has now been sent to your Section 34 manager for approval!
[An image from the webpage of Contact Client Centre contact information fills the screen. With a red circle around the phone number (1-855-686-4729) and one around the My Pay enquiry form.]
And remember, for more information on this process you can always contact the Client Contact Centre by phone or by submitting a “My Pay Enquiry”.
[Text bubble appears on screen.]
(Text: This video provides general information and may not apply if your department is serviced by the Pay Centre or has its own compensation team. Always check your department’s internal procedures, as official rules and agreements take precedence over this video’s content.)
This video provides general information and may not apply if your department is serviced by the Pay Centre or has its own compensation team. Always check your department’s internal procedures, as official rules and agreements take precedence over this video’s content.
[Text bubble appears on screen displaying text.]
(Text on screen: Special thanks to our colleagues at Fisheries and Oceans Canada for the usage of this video!)
Thanks to our colleagues at Fisheries and Oceans Canada for the use of this video!
(Text on screen: Check us out, Facebook, /GCEmployeePayBenefits – Web, Client Contact Centre – Canada.ca)
(Text on screen: ISBN 978-0-660-73329-6, CatalogueP4-146/2024E-MP4)
(Music stops)
(Public Services and Procurement Canada signature)
(Canada Wordmark)
End of video
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