Evaluation of the Multiculturalism Program

Evaluation Division
Research and Evaluation
March 2012

This report presents the findings of the evaluation of Citizenship and Immigration Canada’s (CIC) Multiculturalism Program. The evaluation of the Multiculturalism Program was designed to address three broad themes: relevance, design and delivery, and performance. In keeping with the requirements of the Directive on the Evaluation Function, program relevance was assessed in terms of: (1) continued need; (2) consistency with respect to federal roles and responsibilities; and (3) alignment with government and departmental objectives and priorities. Program performance was assessed by examining program results in terms of: (4) effectiveness; and (5) efficiency and economy.

Evaluation of the Multiculturalism Program (PDF, 1 Mb) (PDF, 1.03MB)

Table of contents

• List of acronyms
• Executive summary
• Management response
• 1. Introduction
  • 1.1 Purpose of evaluation
  • 1.2 Multiculturalism program profile
    • 1.2.1 Context and objectives
    • 1.2.2 Delivery approach and multiculturalism activities
    • 1.2.3 Multiculturalism Program expenditures
• 2. Methodology
  • 2.1 Evaluation issues and questions
  • 2.2 Evaluation scope
  • 2.3 Data collection methods
    • 2.3.1 Interviews
    • 2.3.2 Project and event feedback forms
    • 2.3.3 Project evaluations
    • 2.3.4 Telephone survey with project funding recipients and non-recipients
    • 2.3 5 Administrative data review
    • 2.3.6 Multiculturalism Champions Network questionnaire
    • 2.3.7 Literature review
    • 2.3.8 Document review
  • 2.4 Limitations and considerations
• 3. Evaluation findings
  • 3.1 Relevance
    • 3.1.1 Continued need for Multiculturalism Programming
    • 3.1.2 Alignment with federal roles and responsibilities
    • 3.1.3 Consistency with CIC goals and government-wide priorities
  • 3.2 Design and delivery
    • 3.2.1 Program Changes with the Implementation of the New Program Objectives
    • 3.2.2 Program governance
    • 3.2.3 Design and delivery issues
    • 3.2.4 Performance measurement strategy
  • 3.3 Program performance
    • 3.3.1 Increased awareness of civic memory and pride, respect for core democratic values and increased intercultural / interfaith understanding
    • 3.3.2 Responsiveness of federal and public targeted institutions
    • 3.3.3 Sharing of international best practices
    • 3.3.4 Efficiency and economy
• 4. Conclusions and recommendations
  • 4.1 Conclusions
  • 4.2 Recommendations

Technical appendices are available upon request to Research_Recherche@cic.gc.ca

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