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Evaluation of the International Student Program

Appendix B: Interview guides

CIC Stakeholders

The Evaluation Division of Citizenship and Immigration Canada (CIC) is conducting an evaluation of CIC’s International Student Program (ISP). The purpose of this evaluation is to examine program relevance, integrity, program management and performance, cost-effectiveness and potential alternatives.

As part of the evaluation, CIC’s Evaluation Division is conducting interviews with key stakeholders involved in the program. The goal of the interviews is to gain a better understanding of the program, examine how it is designed, coordinated, managed and implemented, and collect information to assess the performance of the program.

The following questions will serve as a guide for our interview. In some cases, questions will not be relevant to your particular situation and the interviewers will focus on those most relevant to you. Please note that the responses you provide are confidential and will not be attributed to you in the evaluation report (only aggregate information will be released).

Background

  1. Can you briefly describe your role and involvement with the ISP?

Relevance

  1. Does Canada still need to keep bringing in international students?
  2. What are the objectives of the ISP as you understand them?
    1. What role does the ISP play in meeting Canada’s economic need for immigration?
  3. Is the ISP aligned with the objectives, priorities and activities of:
    1. the Government of Canada?
    2. other federal departments (e.g. DFAIT, CBSA, etc.)?
      cother CIC programs?

Program Integrity

  1. Do you feel there is consistent decision-making on ISP applications?
  2. What types of tools and support are provided by NHQ to ensure appropriate decision-making on client applications?
    1. Are they sufficient/adequate?
    2. Is the information distributed in a timely manner?
  3. Is there misuse and fraud in the International Student Program?
    1. What is being done to verify and deter program misuse and fraud?
    2. What’s working? What’s not? What’s needed?
    3. What data capture and monitoring mechanisms exist for quality assurance and fraud detection?

Program Management

  1. Do you think there is a consistent understanding of roles and responsibilities between program partners and stakeholders?
  2. What mechanisms are being used to engage partners and stakeholders (e.g. educational institutions, other departments, Provinces and Territories, etc.)?
    1. How frequent are these mechanisms being employed? Is that sufficient?
    2. Are these mechanisms effective? Is the level/quality of information exchange appropriate?
  3. Are you satisfied with communication/information-sharing and coordination within CIC with respect to the ISP?

Policy and Program Development

  1. In addition to the Off-Campus and Post-Graduation Work Permit programs, what other policy and program changes have been made that facilitate study and work opportunities for students?

Performance

  1. What do you feel are the benefits of the ISP to educational institutions, international students and communities?
  2. Do you think that Canada’s study and work opportunities for international students are globally competitive?

General

  1. Has the ISP had any unintended or unexpected outcomes, either positive or negative?
  2. If you could change something about the ISP, what would it be?
  3. Do you have anything else to add?

Other government department representatives

The Evaluation Division of Citizenship and Immigration Canada (CIC) is conducting an evaluation of CIC’s International Student Program (ISP). The purpose of this evaluation is to examine program relevance, integrity, program management and performance, cost-effectiveness and potential alternatives.

As part of the evaluation, CIC’s Evaluation Division is conducting interviews with key stakeholders involved in the program. The goal of the interviews is to gain a better understanding of the program, examine how it is designed, coordinated, managed and implemented, and collect information to assess the performance of the program.

The following questions will serve as a guide for our interview. In some cases, questions will not be relevant to your particular situation and the interviewers will focus on those most relevant to you. Please note that the responses you provide are confidential and will not be attributed to you in the evaluation report (only aggregate information will be released).

Background

  1. Can you briefly describe your role and involvement with the ISP?

Relevance

  1. Does Canada still need to keep bringing in international students?
  2. What are the objectives of the ISP as you understand them?
    1. What role does the ISP play in meeting Canada’s economic need for immigration?
  3. Do you feel the ISP is aligned with priorities and activities of provincial/territorial programs?
    1. the Government of Canada?
    2. other federal departments (e.g. DFAIT, CBSA, etc.)?
    3. other CIC programs?

Program integrity

  1. Do you feel there is consistent decision-making on ISP applications?
  2. Is there misuse and fraud in the International Student Program?

Program management

  1. Do you think there is a consistent understanding of roles and responsibilities between program partners and stakeholders?
  2. What mechanisms are being used to engage partners and stakeholders (e.g. educational institutions, other departments, Provinces and Territories, etc.)?
    1. How frequent are these mechanisms being employed? Is that sufficient?
    2. Are these mechanisms effective? Is the level/quality of information exchange appropriate?

Policy and program development

  1. In addition to the Off-Campus and Post-Graduation Work Permit programs, what other policy and program changes have been made that facilitate study and work opportunities for students?

Performance

  1. What do you feel are the benefits of the ISP to educational institutions, international students and communities?
  2. Do you think that Canada’s study and work opportunities for international students are globally competitive?

General

  1. Has the ISP had any unintended or unexpected outcomes, either positive or negative?
  2. If you could change something about the ISP, what would it be?
  3. Do you have anything else to add?

Provincial/territorial representatives

The Evaluation Division of Citizenship and Immigration Canada (CIC) is conducting an evaluation of CIC’s International Student Program (ISP). The purpose of this evaluation is to examine program relevance, integrity, program management and performance, cost-effectiveness and potential alternatives.

As part of the evaluation, CIC’s Evaluation Division is conducting interviews with key stakeholders involved in the program. The goal of the interviews is to gain a better understanding of the program, examine how it is designed, coordinated, managed and implemented, and collect information to assess the performance of the program.

The following questions will serve as a guide for our interview. In some cases, questions will not be relevant to your particular situation and the interviewers will focus on those most relevant to you. Please note that the responses you provide are confidential and will not be attributed to you in the evaluation report (only aggregate information will be released).

Background

  1. Can you briefly describe your role and involvement with the ISP?

Relevance

  1. Does Canada still need to keep bringing in international students?
  2. What are the objectives of the ISP as you understand them?
  3. What role does the ISP play in meeting Canada’s economic need for immigration?
  4. Do you feel the ISP is aligned with priorities and activities of provincial/territorial programs?

Program integrity

  1. Do you feel there is consistent decision-making on ISP applications?
  2. Is there misuse and fraud in the International Student Program?

Program management

  1. Do you think there is a consistent understanding of roles and responsibilities between program partners and stakeholders?
  2. What mechanisms are being used to engage partners and stakeholders (e.g. educational institutions, other departments, Provinces and Territories, etc.)?
    1. How frequent are these mechanisms being employed? Is that sufficient?
    2. Are these mechanisms effective? Is the level/quality of information exchange appropriate?

Policy and program development

  1. In addition to the Off-Campus and Post-Graduation Work Permit programs, what other policy and program changes have been made that facilitate study and work opportunities for students?

Performance

  1. What do you feel are the benefits of the ISP to educational institutions, international students and communities?
  2. Do you think that Canada’s study and work opportunities for international students are globally competitive?

General

  1. Has the ISP had any unintended or unexpected outcomes, either positive or negative?
  2. If you could change something about the ISP, what would it be?
  3. Do you have anything else to add?

Stakeholder representatives

The Evaluation Division of Citizenship and Immigration Canada (CIC) is conducting an evaluation of CIC’s International Student Program (ISP). The purpose of this evaluation is to examine program relevance, integrity, program management and performance, cost-effectiveness and potential alternatives.

As part of the evaluation, CIC’s Evaluation Division is conducting interviews with key stakeholders involved in the program. The goal of the interviews is to gain a better understanding of the program, examine how it is designed, coordinated, managed and implemented, and collect information to assess the performance of the program.

The following questions will serve as a guide for our interview. In some cases, questions will not be relevant to your particular situation and the interviewers will focus on those most relevant to you. Please note that the responses you provide are confidential and will not be attributed to you in the evaluation report (only aggregate information will be released).

Background

  1. Can you briefly describe your role and involvement with the ISP?

Relevance

  1. Does Canada still need to keep bringing in international students?
  2. What are the objectives of the ISP as you understand them?
    1. What role does the ISP play in meeting Canada’s economic need for immigration?

Program integrity

  1. Do you feel there is consistent decision-making on ISP applications?
  2. Is there misuse and fraud in the International Student Program?

Program management

  1. Do you think there is a consistent understanding of roles and responsibilities between program partners and stakeholders?
  2. What mechanisms are being used to engage partners and stakeholders (e.g. educational institutions, other departments, Provinces and Territories, etc.)?
    1. How frequent are these mechanisms being employed? Is that sufficient?
    2. Are these mechanisms effective? Is the level/quality of information exchange appropriate?

Policy and program development

  1. In addition to the Off-Campus and Post-Graduation Work Permit programs, what other policy and program changes have been made that facilitate study and work opportunities for students?

Performance

  1. What do you feel are the benefits of the ISP to educational institutions, international students and communities?
  2. Do you think that Canada’s study and work opportunities for international students are globally competitive?

General

  1. Has the ISP had any unintended or unexpected outcomes, either positive or negative?
  2. If you could change something about the ISP, what would it be?
  3. Do you have anything else to add?

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