Changes to electronic travel authorization (eTA) and visitor visa requirements for Mexican citizens
As of 11:30 p.m. Eastern time (ET) on February 29, 2024, Mexican citizens travelling to Canada need to meet new requirements.
What’s changed
As of 11:30 p.m. ET on February 29, 2024, Mexican citizens travelling to Canada
- need to meet new requirements to be eligible for an electronic travel authorization (eTA)
- need to apply for a visitor visa (if they are not eligible for an eTA anymore)
If you had an eTA issued to your Mexican passport before 11:30 p.m. ET on February 29, 2024, and you don’t have a valid study or work permit, it has now been cancelled. You won’t be able to use it to travel.
These changes apply even if you already booked your travel. Having pre-booked travel plans or a previously valid eTA does not guarantee you will be approved for a new eTA or a visa.
How visitors are affected
Visitors are temporary residents who don’t have a valid work or study permit, such as tourists, students on a study term less than 6 months, or business visitors.
Before you can travel to Canada, you need to either
- apply and be approved for an eTA under the new rules, or
- apply and be approved for a visitor visa
While you may be eligible for an eTA, your family members may still need a visa. If you’re not sure which document you need, answer some questions to find out.
If your family members need a visa and cannot get one in time for your trip, you may need to adjust your travel plans.
Who can apply for an eTA under the new rules
You’re eligible for an eTA if you meet all of these 3 requirements:
- You’re using a valid Mexican passport to fly to Canada or to transit through a Canadian airport to another destination.
- You’re coming to Canada for a temporary stay (normally for up to 6 months).
- You either
- currently hold a valid United States (U.S.) nonimmigrant visa, or
- have held a Canadian visitor visa (temporary resident visa) in the past 10 years
- Having held an eTA in the past 10 years is not the same as having held a Canadian visitor visa.
An eTA is for air travel only. Even if you are eligible for an eTA, you need a visitor visa if you plan to travel to Canada by car, bus, train or boat, including a cruise ship (even if you don’t leave the ship).
If you’re not eligible for an eTA, you will need a visitor visa. If you’re not sure which document you need, answer some questions to find out.
What you need to board your flight to Canada if you have an eTA
When you fly to Canada, you must
- travel with the same passport you used to apply for your eTA
- If you get a new passport after applying for an eTA, you must apply for a new eTA using your new passport.
- travel with your passport containing your work or study permit, if applicable
We recommend you
- bring a printed copy and a digital copy of your eTA confirmation email
- bring your old passport if it contains either
- your expired Canadian visitor visa (temporary resident visa)
- your US non-immigrant visa
- Your visa must be valid when you apply for your eTA, but not necessarily when you travel to Canada.
Who needs a visa
If you’re not sure if you need an eTA or a visa, answer some questions to find out.
A visitor visa is an official document that we put in your passport that shows you meet the requirements to travel to Canada.
It costs CAN$100; however there may be other costs that you need to pay such as a biometrics (fingerprints and photo) collection fee of CAN$85.
Most visitor visas issued by Canada are multiple-entry visas, which are valid for up to 10 years.
If you need a visa and are travelling soon
You can check our processing times to find out how long it might take to get your visa.
If you’re travelling soon, you should indicate in detail in your application the urgent and/or compelling reason for your travel. This information may be considered when your application is processed.
The approval of requests for urgent or expedited processing are not guaranteed.
If possible, we recommend delaying your travel until your visitor visa application has been finalized. If you can’t get a visa in time, you will need to adjust your travel plans. IRCC won’t give refunds for lost travel expenses.
How study permit and work permit holders and applicants are affected
Select your situation below for more information on how the changes affect you and what you need to do.
If you’re outside Canada
You’re applying for a new work or study permit
- Eligibility requirements for work and study permits have not changed.
- You must apply for your work or study permit outside Canada. You can’t apply for a work or study permit at a Canadian airport, even if you hold an eTA issued after 11:30 p.m. ET on February 29, 2024. There are some exceptions for study permit applicants.
Your application for a work or study permit was in progress before February 29, 2024
- If we approve your work or study permit application, we’ll automatically issue you a visitor visa (you don’t need to apply separately for a visa).
- We will request your passport so that we can affix the visa counterfoil (sticker) into your passport, so you can travel to Canada.
- You can check the status of your application here.
Your work or study permit was approved before 11:30 p.m. ET on February 29, 2024, but you haven’t travelled to Canada yet
- You were issued an eTA which you can still use to travel to Canada by air, as long as it’s valid.
- We’ll print your work or study permit upon arrival at a Canadian airport.
You have a valid work or study permit and have issues with your eTA
If you are experiencing issues with your eTA
- send us a web form request
- complete all required fields
- include the code “EMVR2024” in the text box
For any other questions about your case, please submit a general web form request.
You have a valid work or study permit
- We have not cancelled your eTA. You can continue to travel to Canada by air with your existing eTA, as long as it’s still valid.
You have a valid work or study permit and have issues with your eTA
If you are experiencing issues with your eTA
- send us a web form request
- complete all required fields
- include the code “EMVR2024” in the text box
For any other questions about your case, please submit a general web form request.
You’re travelling back to Canada on an extended work or study permit
- A study or work permit is not a travel document. To travel back to Canada, you either need a valid visitor visa, or an eTA if you meet the requirements.
If you’re inside Canada
You’re applying for a new work or study permit
- Eligibility requirements to apply for a new work or study permit in Canada have not changed.
- Most people are automatically issued a visitor visa when we approve their application. You don’t need to apply for a visa separately.
You’re applying to renew (extend) your work or study permit
- Eligibility requirements to extend your work or study permit in Canada have not changed.
- If we approve your application, we’ll automatically issue you an eTA, if you are eligible.
- If you weren’t issued an eta, you must apply for a new visitor visa in Canada if you plan to leave and return to Canada.
You have a valid work or study permit
- You can keep working in Canada based on the validity and conditions of your permit.
- We have not cancelled your eTA. You can leave and travel back to Canada by air with your existing eTA as long as it’s still valid.
- During your period of authorized stay in Canada, you’re also allowed to travel directly to the US or Saint-Pierre-et-Miquelon and return directly to Canada by car, bus, train or boat without a visitor visa. If you exit either of those countries at any time before you return to Canada (including travelling into international waters by boat), you will need to return by air, or you will need a visitor visa to re-enter Canada by car, bus, train or boat.
You have a valid work or study permit and have issues with your eTA
If you are experiencing issues with your eTA
- send us a web form request
- complete all required fields
- include the code “EMVR2024” in the text box
For any other questions about your case, please submit a general web form request.
How other travellers from Mexico might be affected
Select your situation below for more information on how the changes affect you and what you need to do.
Mexican citizens already in Canada without a study or work permit
You can stay in Canada for as long as you are authorized to do so. If you have a visitor record, it will remain valid.
However, your eTA will be cancelled. If you leave Canada and wish to return, you need to have
- a visitor visa, or
- a new eTA that was issued after February 29, 2024, at 11:30 p.m. ET
Mexican citizens who have been approved for permanent residence
If you were approved for permanent residence, we’ll send you a
- permanent resident visa (either a physical one or an electronic one)
- confirmation of permanent residence (COPR)
Your permanent resident visa is still valid for travel to Canada. You don’t need to apply for an eTA or a visitor visa.
Make sure to bring your COPR when you travel. You need to show it to the Government of Canada officer when you enter Canada.
Dual citizens
If you’re a dual Canadian-Mexican citizen, you need a valid Canadian passport to travel to Canada.
If your second citizenship is from a visa-exempt country, other than Canada or the United States, you can apply for an eTA to fly to Canada using the passport of the visa-exempt country.
Lawful permanent residents of the United States (green card holders)
As a lawful permanent resident of the United States you don’t need a visa or eTA to travel to Canada.
When travelling to Canada, you must travel with your United States green card and a valid passport from your country of citizenship.
Mexican diplomatic passport holders
If you have a Mexican diplomatic passport, you can apply for an eTA if you meet the requirements under the new rules. If you’re eligible, you can use your personal or diplomatic passport to apply.
However, if you’re travelling to Canada for official or diplomatic purposes, you might need a visa. You can answer some questions to find out.
Cruise ship workers and passengers
Cruise ship workers
A member of a ship’s crew who arrives in Canada on the ship that employs them does not need a visitor visa if both
- they enter Canada as a member of the crew of the vessel, and
- they stay in Canada only as a member of the crew of that vessel
A Mexican crew member arriving by air to join a vessel as a crew member needs a visitor visa.
Cruise ship passengers
All Mexican travellers who want to enter Canada by boat need a visitor visa.
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