Video: Support increased digital access and digital literacy

Transcript

A video featuring persons and objects in animation format.

(A colourful arc shaped infographic with a tree sapling under its arc appears.)

Text on screen: FCAC’s National Financial Literacy Strategy

(The image changes a red circle. Within the circle there is a tablet being held by one hand and while the other hand touches the tablet’s screen.)

Text on screen: Support Increased Digital Access and Digital Literacy

(The red circle transforms into a globe surrounded by lines and dollars signs.)

Narrator: The financial marketplace is becoming more and more digital.

(A man and woman with a young daughter holding the mother’s hand, stand aside puzzle pieces which are fitted together. An advisor, holding a clipboard, faces the family on the other side of the puzzle.)

Text on screen: You’re part of the financial ecosystem

Narrator: As part of Canada’s financial ecosystem, you’re aware of how quickly things are changing.

(Family and advisor slide out of screen and puzzle pieces transform into blocks.)

Text on screen: Community groups, Government and regulators, Financial service industry, Other key player

(An open laptop with complex charts and icons on its screen. A raised gate appears in front of it and lowers itself as two orange construction cones are also placed in front of the gate, barricading access to the laptop.)

Narrator: You may also be aware that digital access and digital literacy are concerns because many Canadians can’t participate fully in the digital financial marketplace.

(An older gentleman looks confused in front of an opened laptop.)

Narrator: For some people, understanding online banking is difficult.

(A diminishing WIFI signal appears next to the older gentleman. An ‘X’ appears on a faded WIFI signal.)

Narrator: Other people lack access to computers and high-speed Internet making it impossible to participate in the digital economy.

(A woman wearing a hijab sitting at a table in front of an open laptop appears next to the faded WIFI signal.)

Narrator: At the same time, Canadians who manage their finances online need to know how to protect themselves and their financial information.

(The image is replaced with a colourful arc shaped infographic with a tree sapling under its arc. This image flips over to reveal the red circle. Within the circle there is a tablet being held by one hand and while the other hand touches the tablet’s screen.)

Narrator: FCAC’s National Financial Literacy Strategy identifies ways how you can improve digital access and digital literacy in Canada.

(The red circle image is now inside the screen of a laptop.)

Narrator: Here are some things you can do

(A laptop’s screen showing a light blue circle, a book and a computer mouse within it.)

Text on screen: Strengthen digital literacy

Narrator: Create programs or resources that help strengthen digital literacy.

(The light blue circle flips over and turns into a yellow circle, a shield within it.)

Text on screen: Help consumers protect themselves

Narrator: Teach people how to protect themselves from online fraud and scams.

(The yellow circle flips over and becomes a dark blue circle, a hand holding a pencil is within the circle.)

Text on screen: Provide paper-based options

Narrator: Provide paper-based options for those who need or want them.

(The dark blue circle flips over and become light green. Within the circle is an open laptop with a text bubble on top of it. The text bubble contains an ‘I’ icon representing information.)

Text on screen: Help consumers find information online.

Narrator: Help people find trustworthy financial information online.

(A hand holding a smartphone with the other hand touching its screen. The phone’s screen has a check mark. A globe with lines surrounding it appears under the check mark. A light bulb lights up next to the smartphone.)

Text on screen: Test, Evaluate, and Share

Narrator: Make sure you test your online material with clients to confirm that they understand it. And continue to share your results with your networks.

(The globe with lines grows larger and takes centerstage. A row of diverse people who are facing front, shoulder to shoulder, slide in front of the globe.)

Narrator: By making these kinds of changes, you can help reduce the digital divide and protect people online.

(The globe becomes a light green circle. An unlocked padlock is within the circle.)

Narrator: And that makes for a safer and more inclusive financial marketplace… which is better for everyone.

(Green circle becomes red. Within the circle is a tablet being held by one hand and while the other hand touches the tablet’s screen, the row of people slides off screen.)

Text on screen: Support Increased Digital Access and Digital Literacy

Narrator: Help Canadians build financial resilience.

(The red circle slides into the arc infographic which appears in the background along with a tree sapling under it.)

Narrator: Learn more about FCAC’s National Financial Literacy Strategy and actions you can take.

Text on screen: FCAC’s National Financial Literacy Strategy

(Image is replaced by a green line with a tree sapling emerging out of it to the right of screen.)

Text on screen: Let’s make change that counts canada.ca/financial-literacy

Narrator: Together, let’s make change that counts!

(Government of Canada word mark: The word Canada with a waving Canadian flag above the last ‘a’)