Question number concordance with past surveys
2017 Public Service Employee Survey – Question number concordance (2017 Public Service Employee Annual Survey and 2014, 2011, 2008 Public Service Employee Surveys)
Public Service Employee Survey Questions |
Question Number |
||||
---|---|---|---|---|---|
2017 PSES |
2017 PSEAS |
2014 PSES |
2011 PSES |
2008 PSES |
|
I have the materials and equipment I need to do my job. |
1 |
N/A |
1 |
1 |
1 |
The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice. |
2 |
N/A |
2 |
2 |
2 |
When I prepare written materials, including emails, I feel free to use the official language of my choice. |
3 |
N/A |
3 |
3 |
3 |
My physical environment (e.g., office, workspace) is suitable for my job requirements. |
4 |
N/A |
4 |
29 |
N/A |
I get the training I need to do my job. |
5 |
N/A |
5 |
20 |
17 |
My job is a good fit with my interests. |
6 |
N/A |
6 |
4 |
4 |
My job is a good fit with my skills. |
7 |
N/A |
7 |
19 |
16 |
I have the information, training and equipment I need to ensure my health and safety at work. |
8 |
N/A |
8 |
N/A |
N/A |
I have support at work to balance my work and personal life. |
9 |
5 |
9 |
5 |
N/A |
I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work. |
10 |
N/A |
10 |
6 |
7 |
I get a sense of satisfaction from my work. |
11 |
N/A |
11 |
8 |
9 |
I receive meaningful recognition for work well done. |
12 |
N/A |
12 |
9 |
N/A |
I have clear work objectives.table 1 note * |
13 |
N/A |
N/A |
N/A |
N/A |
I know how my work contributes to the achievement of my department’s or agency’s goals. |
14 |
N/A |
13 |
10 |
10 |
Overall, I feel valued at work.table 1 note * |
15 |
N/A |
N/A |
N/A |
N/A |
I am proud of the work that I do. |
16 |
N/A |
15 |
14 |
N/A |
I have opportunities to provide input into decisions that affect my work. |
17 |
N/A |
16 |
15 |
N/A |
I am encouraged to be innovative or to take initiative in my work. |
18 |
3 |
17 |
N/A |
N/A |
I have support at work to provide a high level of service. |
19 |
N/A |
18 |
28 |
N/A |
Overall, I like my job. |
20 |
7 |
19 |
7 |
8 |
I can complete my assigned workload during my regular working hours. |
21 |
N/A |
20 |
17 |
13 |
I feel that the quality of my work suffers because of... constantly changing priorities. |
22a |
N/A |
21a |
18a |
14a |
I feel that the quality of my work suffers because of... lack of stability in my department or agency. |
22b |
N/A |
21b. |
18b |
14b |
I feel that the quality of my work suffers because of... too many approval stages. |
22c |
N/A |
21c |
18c |
14c |
I feel that the quality of my work suffers because of... unreasonable deadlines. |
22d |
N/A |
21d |
18d |
14d |
I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources. |
22e |
N/A |
21e |
18e |
14e |
I feel that the quality of my work suffers because of... high staff turnover. |
22f |
N/A |
21f |
18f |
14f |
I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes. |
22g |
N/A |
21g |
N/A |
N/A |
During meetings in my work unit, I feel free to use the official language of my choice. |
23 |
N/A |
23 |
25 |
27 |
I am satisfied with how interpersonal issues are resolved in my work unit. |
24 |
N/A |
24 |
N/A |
N/A |
In my work unit, every individual is accepted as an equal member of the team. |
25 |
N/A |
25 |
N/A |
N/A |
In my work unit, I believe that we hire people who can do the job. |
26 |
N/A |
26 |
35 |
43 |
In my work unit, the process of selecting a person for a position is done fairly. |
27 |
N/A |
27 |
36 |
44 |
In my work unit, unsatisfactory employee performance is managed effectively. |
28 |
N/A |
28 |
N/A |
N/A |
In my work unit, individuals behave in a respectful manner. |
29 |
N/A |
29 |
N/A |
N/A |
I receive useful feedback from my immediate supervisor on my job performance. |
30 |
N/A |
30 |
30 |
33 |
I can count on my immediate supervisor to keep his or her promises. |
31 |
N/A |
31 |
31 |
34 |
My immediate supervisor keeps me informed about the issues affecting my work. |
32 |
N/A |
32 |
32 |
35 |
When I communicate with my immediate supervisor, I feel free to use the official language of my choice. |
33 |
N/A |
33 |
33 |
36 |
Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework). |
34 |
N/A |
35 |
13 |
N/A |
My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.table 1 note * |
35 |
8 |
N/A |
N/A |
N/A |
My immediate supervisor seems to care about me as a person.table 1 note * |
36 |
9 |
N/A |
N/A |
N/A |
I am satisfied with the quality of supervision I receive. |
37 |
N/A |
36 |
|
N/A |
Are you a supervisor? |
38 |
23 |
37 |
57 |
85 |
I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. |
39 |
N/A |
38 |
N/A |
N/A |
Senior managers in my department or agency lead by example in ethical behaviour. |
40 |
N/A |
39 |
42 |
N/A |
I have confidence in the senior management of my department or agency. |
41 |
N/A |
40 |
44 |
52 |
Senior management in my department or agency makes effective and timely decisions. |
42 |
N/A |
41 |
45 |
53 |
I believe that senior management will try to resolve concerns raised in this survey. |
43 |
N/A |
42 |
46 |
54 |
Essential information flows effectively from senior management to staff. |
44 |
N/A |
43 |
47 |
57 |
My department or agency does a good job of communicating its vision, mission and goals. |
45 |
N/A |
45 |
37 |
N/A |
Employees in my department or agency carry out their duties in the public ’s interest. |
46 |
N/A |
47 |
39 |
N/A |
If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. |
47 |
N/A |
48 |
40 |
49 |
Discussions about values and ethics occur in my workplace. |
48 |
N/A |
49 |
41 |
N/A |
I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. |
49 |
N/A |
50 |
43 |
N/A |
During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice. |
50 |
N/A |
51 |
N/A |
N/A |
The training offered by my department or agency is available in the official language of my choice. |
51 |
N/A |
52 |
21 |
18 |
My department or agency does a good job of supporting employee career development. |
52 |
N/A |
53 |
22 |
20 |
I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. |
53 |
N/A |
54 |
23 |
22 |
I feel I would be supported by my department or agency if I proposed a new idea.table 1 note * |
54 |
N/A |
N/A |
N/A |
N/A |
My department or agency implements activities and practices |
55 |
1 |
55 |
N/A |
N/A |
I think that my department or agency respects individual differences (e.g., culture, work styles, ideas). |
56 |
N/A |
56 |
48 |
N/A |
Overall, my department or agency treats me with respect. |
57 |
2 |
57 |
49 |
58 |
I would recommend my department or agency as a great place to work. |
58 |
N/A |
58 |
51 |
N/A |
I am satisfied with my department or agency. |
59 |
6 |
59 |
52 |
60 |
I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. |
60 |
N/A |
60 |
53 |
61 |
Do you intend to leave your current position in the next two years? |
61 |
N/A |
61 |
54 |
N/A |
Please indicate your reason for leaving. (Mark one only.) |
62 |
N/A |
62 |
55 |
N/A |
Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years? |
63 |
14 |
63 |
N/A |
N/A |
From whom did you experience harassment on the job? (Mark all that apply.) |
64 |
15 |
64 |
N/A |
N/A |
Please indicate the nature of the harassment you experienced. (Mark all that apply.) |
65 |
N/A |
65 |
N/A |
N/A |
What action(s) did you take to address the harassment you experienced? (Mark all that apply) |
66 |
N/A |
66 |
N/A |
N/A |
Why did you not file a grievance or formal complaint about the harassment you experienced? |
67 |
N/A |
67 |
N/A |
N/A |
Did the harassment you experienced occur while you were an employee of your current department or agency?table 1 note * |
68 |
N/A |
N/A |
N/A |
N/A |
I am satisfied with how matters related to harassment are resolved in my department or agency. |
69 |
N/A |
68 |
N/A |
N/A |
My department or agency works hard to create a workplace that prevents harassment. |
70 |
N/A |
69 |
61 |
N/A |
I am familiar with the provisions of my collective agreement. |
71 |
N/A |
70 |
62 |
67 |
The union-management consultation process has been effective in addressing issues in my workplace. |
72 |
N/A |
71 |
63 |
N/A |
My immediate supervisor understands and respects the provisions of my collective agreement. |
73 |
N/A |
72 |
64 |
68 |
Senior managers respect the provisions of my collective agreement. |
74 |
N/A |
73 |
65 |
51 |
Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years? |
75 |
16 |
74 |
N/A |
N/A |
From whom did you experience discrimination on the job? (Mark all that apply.) |
76 |
17 |
75 |
N/A |
N/A |
Please indicate the type of discrimination you experienced. (Mark all that apply.) |
77 |
N/A |
76 |
N/A |
N/A |
What action(s) did you take to address the discrimination you experienced? (Mark all that apply) |
78 |
N/A |
77 |
N/A |
N/A |
Why did you not file a grievance or a formal complaint about the discrimination you experienced? (Mark all that apply.) |
79 |
N/A |
78 |
N/A |
N/A |
Did the discrimination you experienced occur while you were an employee of your current department or agency?table 1 note * |
80 |
N/A |
N/A |
N/A |
N/A |
I am satisfied with how matters related to discrimination are resolved in my department or agency. |
81 |
N/A |
79 |
N/A |
N/A |
My department or agency works hard to create a workplace that prevents discrimination. |
82 |
N/A |
80 |
69 |
N/A |
Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issuestable 1 note * |
83a |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Heavy workloadtable 1 note * |
83b |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlinestable 1 note * |
83c |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the worktable 1 note * |
83d |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Overtime or long work hourstable 1 note * |
83e |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Balancing work and personal lifetable 1 note * |
83f |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-makingtable 1 note * |
83g |
N/A |
N/A |
N/A |
N/A |
Competing or constantly changing prioritiestable 1 note * |
83h |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Lack of clear expectationstable 1 note * |
83i |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Information overloadtable 1 note * |
83j |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Physical work environmenttable 1 note * |
83k |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Harassment or discriminationtable 1 note * |
83l |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)table 1 note * |
83m |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over metable 1 note * |
83n |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for metable 1 note * |
83o |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)table 1 note * |
83p |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Lack of job securitytable 1 note * |
83q |
N/A |
N/A |
N/A |
N/A |
Overall, to what extent do the following factors cause you stress at work? Personal issuestable 1 note * |
83r |
N/A |
N/A |
N/A |
N/A |
Overall, my level of work-related stress is…table 1 note * |
84 |
12 |
N/A |
N/A |
N/A |
After my workday, I feel emotionally drained.table 1 note * |
85 |
13 |
N/A |
N/A |
N/A |
My department or agency does a good job of raising awareness of mental health in the workplace.table 1 note * |
86 |
11 |
N/A |
N/A |
N/A |
I would describe my workplace as being psychologically healthy. |
87 |
10 |
N/A |
N/A |
N/A |
Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years? |
88 |
N/A |
81 |
N/A |
N/A |
Were any measures taken to accommodate your needs? |
89 |
N/A |
82 |
N/A |
N/A |
I am satisfied with the measures that were taken to accommodate my needs. |
90 |
N/A |
83 |
N/A |
N/A |
To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?table 1 note * |
91 |
N/A |
N/A |
N/A |
N/A |
Please indicate which of the following pay or other compensation issues you have experienced: (Mark all that apply.)table 1 note * |
92 |
N/A |
N/A |
N/A |
N/A |
Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s)?table 1 note * |
93 |
N/A |
N/A |
N/A |
N/A |
I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.table 1 note * |
94 |
N/A |
N/A |
N/A |
N/A |
I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.table 1 note * |
95 |
N/A |
N/A |
N/A |
N/A |
Department/Agency |
96,97 |
18 |
84 |
72 |
79 |
In which organizational unit are you currently working? (Please select your unit from the organizational unit list included.) |
98 |
N/A |
85 |
73 |
80 |
Are you currently a shift worker? |
99 |
N/A |
86 |
74 |
81 |
Do you work full-time or part-time? |
100 |
N/A |
87 |
76 |
83 |
Do you currently work according to any of the following flexible working arrangements? |
101 |
26 |
88 |
75 |
82 |
What is your current employee status? |
102 |
19 |
89 |
84 |
91 |
Please indicate your occupational group. |
103a |
20 |
90 |
80 |
88a |
Please indicate your level. |
103b |
21 |
91 |
81 |
88b |
With which of the following communities do you most closely identify in relation to your current job? (Mark one only.) |
104 |
22 |
92 |
N/A |
N/A |
In total, how many years have you been working in the federal public service? |
105 |
24 |
93 |
83 |
87 |
In total, how many years have you been working in your current department or agency? |
106 |
25 |
94 |
N/A |
N/A |
What is your first official language? |
107 |
27 |
95 |
85 |
92 |
What are the language requirements of your position? |
108 |
N/A |
96 |
86 |
93 |
Do you occupy a position in which you provide services directly to the public as a regular part of your job? |
109 |
N/A |
97 |
87 |
94 |
In what official language(s) do you provide services to the public? |
110 |
N/A |
98 |
88 |
95 |
In which province or territory do you work? (Mark one only.) |
111 |
28 |
99 |
89 |
96 |
Do you work in one of the following designated bilingual areas of Quebec or Ontario? |
112 |
N/A |
100 |
N/A |
N/A |
What is your age group? |
113 |
29 |
101 |
91 |
98 |
What is your gender?table 1 note ** |
114 |
30 |
102 |
92 |
99 |
What is the highest level of education you have ever completed? |
115 |
N/A |
103 |
93 |
100 |
Are you an Aboriginal person? |
116 |
31 |
104 |
94 |
102 |
Are you a person with a disability? |
117 |
32 |
105 |
95 |
103 |
Are you a member of a visible minority group? |
118 |
33 |
106 |
96 |
105 |
Have you ever served in the Canadian military?table 1 note * |
119 |
34 |
N/A |
N/A |
N/A |
Table 1 Notes
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