How to pay

Choose a payment method

You can pay your tax instalments online, in person, or by mail. There are several payment options with different processing times for each.

Online:

Pay your instalments using an online payment option.

In person or by mail:

Use your instalment remittance voucher to pay in person or by mail

You will need your instalment remittance voucher (form INNS3) to ensure your payment is applied to the correct account.

Your remittance voucher is included in your instalment reminder package the CRA mails to you, unless you pay instalments by pre-authorized debit.

Choose your payment method:

Answer a few questions about your situation to find the right payment option for the type of payment you are making.

Get a remittance voucher:

If your payment is not honoured, the CRA will charge a fee.

When you make a tax instalment payment, the CRA will not send you a receipt right away.

Keep proof of your instalment payment until you either:

If your payment to the CRA hasn't been applied as you expected, you can resolve the issue online or by phone:

Online

Log in to My Account
Under Accounts and payments, select 'Transfer payment(s)' and follow the steps to apply the payment correctly
If 'Transfer payment(s)' does not appear, call the CRA to resolve your payment issue (see below).

By Phone

Call the CRA for issues with payments you can't resolve online:

Canadian residents: 1-800-959-8281 (opens up phone application)1-800-959-8281
Non-residents
- Canada or U.S.: 1-800-959-8281 (opens up phone application)1-800-959-8281
- Outside Canada or U.S.: 1-613-940-8495 (opens up phone application)1-613-940-8495

To verify your identity, you will need to provide additional information, such as details from an assessed tax return.

If you paid more than you should have for a tax instalment payment, you can ask for a refund by:

The CRA will review the matter on a case-by-case basis.