Getting married or reaching common-law status

If your marital status has changed to married or common-law, see the following sections to extend or update your pension, benefits coverage and pay information.

On this page

• Extending your public service pension and benefits
• Extending and updating your health and dental insurance benefits
• Updating your personal information in the pay system

Extending your public service pension and benefits

If you get married, you can immediately apply to extend your public service pension benefits and group insurance coverage to include your spouse.

If you live with a person in a conjugal relationship for a continuous period of 1 year, you are legally considered to be in a common-law relationship and can apply to extend your public service pension benefits and group insurance coverage to include your common-law partner.

• Getting married or reaching common-law status: Pension information

Extending and updating your health and dental insurance benefits

As a Public Service Health Care Plan and Public Service Dental Care Plan member, you are responsible for:

• updating your positive enrolment information
• ensuring you have adequate coverage
• notifying Canada Life about dental plan changes

Updating your positive enrolment information

If you have registered for an online account with Canada Life, you can update your positive enrolment information online through the company’s member services website. You can also submit a change form by mail.

For more information on positive enrolment, see the following:

• Positive enrolment in the Public Service Health Care Plan
• Canada Life Group Benefits enrolment

Ensuring you have adequate coverage

You can change your level of coverage to satisfy your insurance needs. For example, you can switch from single-level to family-level coverage to extend your coverage to your spouse or common-law partner.

Use Phoenix self-service to change your coverage. If you cannot access Phoenix self-service, complete the following forms and submit them to the Pay Centre:

• PSHCP employee application form
• pay action request form

Notifying Canada Life about dental plan changes

As a Public Service Dental Care Plan (PSDCP) member, you need to notify Canada Life in writing that your marital status has changed:

• the type of change (married or common-law)
• your plan and certificate number
• the effective date of the change
• the name and date of birth of the individual being added to your plan

Other Canada Life changes

To report a name change, request it when you submit your next claim form to the plan administrator.

To print a replacement identity card, complete the following steps:

• Visit Canada Life
• Sign in
  • Register, or
  • enter email address and password
• Select Forms and cards
• Select Printable cards
• Select Wallet identification
• Print

Canada Life claims offices

Send all changes and claims to the appropriate mailing address:

For Canadian residents except residents of Quebec:
Canada Life Assurance Company
Winnipeg Benefit Payments
PO Box 6025 Station Main
Winnipeg MB R3C 3C7

Quebec residents, other than the National Capital Region:
Canada Life Assurance Company
Montreal benefit payments
Place Bonaventure
800 de la Gauchetière Street West
Suite 5800
Montreal QC H5A 1B9

Employees residing outside Canada
Canada Life Health and Dental benefits
Foreign benefits payments
PO Box 6000
Winnipeg MB R3C 3A5
Canada

To reach the claims office by phone:

• Toll-free number: 1-855-415-4414 (service in English and French)
• Teletypewriter (TTY) for deaf or hard hearing: 1-800-990-6654 or Winnipeg (204) 946-7281
• Collect calls Outside of Canada and the continental United States: 204-946-1190

Updating your personal information in the pay system

You are responsible for updating the following PeopleSoft profile items online:

• marital status
• name
• address
• next of kin

If your department does not provide online self-service through the Human Resources Management System, you must advise human resources in writing of any changes.
If you move to another province, you must send a written request to the Pay Centre to ensure your income tax deductions are accurate. Your request must include the following:

• completed tax form for your new province
• pay action request form

Updating your direct deposit information

If your new marital status affects your banking information (such as a new account or name), you must change your direct deposit information using Phoenix self-service.

If you do not have access to Phoenix, send the following forms to the Pay Centre:

• direct deposit enrolment request form (accessible only on the Government of Canada network)
• pay action request form

Related information

• Contact the Client Contact Centre
• Pay action request form