What to expect when working with the Document Imaging Solution Centre

In just 6 steps, take your project from an idea to a finished product. Learn how we can help scope the work and convert your records to digital format for smart, simple and secure retrieval.

Step 1: you have records you need digitized

You want to work more efficiently with your business information.

Step 2: Contact the Document Imaging Solutions Centre

We regularly participate in conferences targeted for different levels of government.

Once you reach us, one of our project managers will follow up with you to discuss the next steps.

Step 3: Project planning

We will work closely with you so that we can learn more about your business needs. Next, we will examine your collection of records to determine the scope of work and type of project. It's important that we understand how you store, maintain and retrieve, or dispose of your documents.

Finally, we will work with you to define your business needs.

Step 4: Contracting

With the analysis and project scope in hand, we will complete your specifications checklist, price the service offerings you select and draw up a contract agreement. Our rate structure is designed to get the best value for your resources.

Step 5: Production and quality assurance

With your records in hand, we can now start working on your documents.

Preparation:

Getting your records ready can be more tedious than you expect, but we help you think of everything: from removing sticky notes, staples and paper clips, to removing binding that is more intricate. We can also incorporate barcodes to sort the records before scanning, which accelerates both the digitizing process and indexing of your images.

Digitization:

After completing all the previous steps, we can digitize your documents according to your requested specifications. Using our high-speed and high-volume scanners, your documents are processed by expertly qualified employees.

Quality assurance and security checks:

We apply a rigorous quality assurance process at every stage of work. We use only certified, secure means in the transfer of physical records or transmission of electronic records between your facilities and ours.

Step 6: Project end

Because we work with you every step of the way, you can be confident that:

• your original documents are handled with care
• your original documents are reassembled or disposed of in an approved, secure facility
• your newly digitized records are readily available
• the final output meets your digitizing requirements
• your comments on the projects will help us improve our processes