Office of the Procurement Ombud

The Office of the Procurement Ombud is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between businesses and the federal government.

We investigate complaints and provide dispute resolution services to help parties get back to business when issues arise. We also review widespread federal contracting issues and provide recommendations on how to improve them.

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Make a complaint

Make a complaint regarding the award of a contract valued below $33,400 for goods and $133,800 for services, or a complaint regarding the administration of a federal contract, regardless of dollar value.

Request dispute resolution services

Request dispute resolution services for disputes concerning the interpretation of the terms and conditions of an existing contract. Either party to a contract can submit a request.

Share your thoughts on federal procurement anonymously

Complete the form to give us your feedback on federal procurement.

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