Pre-arrival services: Prepare to live in Canada

Pre-arrival organizations help you get information on how to move to, live and work in Canada.

Pre-arrival service organizations assess your needs and create a personalized plan to help you settle in Canada. They’ll connect you with any other pre-arrival services you need and with organizations for services you can get after you arrive in Canada.

Find out how to get services from other providers

• to plan your move to Canada
• for French services outside of Quebec
• for refugees
• from the provinces and territories

Services to plan your move to Canada

You can contact the organizations listed below to get help about living in Canada.

Active Engagement and Integration Project

This project offers in-person services in China, and online services globally, such as:

• general information about living in Canada
• orientation to education, health care, housing and transportation in Canada
• needs assessment
• referrals to community services

Languages of service: English, French, Cantonese and Mandarin.

Planning for Canada

The program offers in-person services in India and the Philippines, as well as online services globally, including:

• general information about living in Canada
• orientation to education, health care, housing and transportation in Canada
• needs assessment
• referrals to community services

Languages of service: English, French and other local languages.

Next Stop Canada

This organization offers online services globally, including:

• general information about living in Canada
• orientation to education, health care, housing and transportation in Canada
• needs assessment
• referrals to community services
• specialized programming for youth between 12 to 19 years old, such as connections to youth mentors

Languages of service: English, French, Arabic, Bengali, Cantonese, Farsi, Hindi, Kurdish, Mandarin, Romanian, Russian, Spanish, Tagalog and Urdu.

Services for French-speaking newcomers settling outside of Quebec

Connexions Francophones (available in French only)

If you want your services in French and are settling outside of Quebec, Connexions Francophones can help you

• get the support you need in French and make connections with local Francophone organizations once you arrive
• find information about life in Canada and about Francophone communities across the country
• learn how to get your education, work experience and credentials recognized in Canada
• connect with employers to find a job
• get tailored information based on where you want to settle

Connexions Francophones offers online services globally, and in-person services in Rabat, Morocco.

Services for refugees

Canadian Orientation Abroad

This program offers specialized group orientation in local languages to refugees selected to resettle in Canada.

You can access support services on-site such as:

• child-minding
• translation
• interpretation
• transportation

Languages of service: English, French, Amharic, Arabic, Burmese, Chittagonian Bengali, Dari, Farsi, Kinyarwanda, Kirundi, Kiswahili, Oromo, Somali, Spanish, Tigrinya and Urdu.

Services and information from the provinces and territories

Many provinces and territories offer newcomers pre-arrival and in-Canada settlement services. They also have information about their communities and guides to help you adjust to local life.

Learn about our provinces and territories and their pre-arrival services.