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Permanent Residence Portal: Sign in

You can use the Permanent Residence (PR) Portal to apply for

  • most PR programs
  • PR cards and travel documents

If we approve your application, you can confirm your PR status and get your PR card.

Are you an immigration representative? Sign in to the Representative PR Portal.

Apply for these applications using the PR Portal:
  • Agri-Food Pilot
  • Adopting a child through the immigration process
  • Atlantic Immigration Program
  • Community Sponsors to privately sponsor refugees
  • Economic Mobility Pathways Pilot
  • Family-based humanitarian program for Colombians, Haitians and Venezuelans
  • Francophone Community Immigration Pilot
  • Groups of Five to privately sponsor refugees
  • Home Child Care Provider Pilot
  • Home Support Worker Pilot
  • Humanitarian and compassionate considerations within Canada
  • One-year window (OYW) of opportunity
  • Permanent residence card or travel document
  • Permanent residence for in-Canada Ukrainian nationals with family members in Canada
  • Permanent residence pathways for Hong Kong residents
  • Protected persons and Convention refugees in Canada
  • Provincial nominee program (non-Express Entry)
  • Quebec entrepreneurs and investors
  • Quebec-selected skilled workers
  • Rural Community Immigration Pilot
  • Self-employed people
  • Sponsoring a spouse, partner, dependent child or other family
  • Sponsoring a parent or grandparent
  • Sponsorship Agreement Holders to privately sponsor refugees
  • Start-up visa
  • Temporary resident permit holders applying for permanent residence
Get the instruction guide for your immigration program:
If you can’t apply online and need accommodations

If you (or your representative) can’t apply online and need accommodations, including for a disability, you may ask for an alternate format.

After we review your request, we’ll send you the application package in one of these formats:

  • paper
  • braille
  • large print
How to request another format
  1. Open a new email.
  2. In the subject line of your email, include
    • the format you need (paper, braille, or large print)
    • the application package you want
  3. In the body of your email, include
    • your full name as shown on your passport
    • the full name of your anchor person in Canada
    • a statement explaining that you’re asking for an alternate format
    • if you want the application in English or French
    • how we should send it to you (by email or regular mail)
      • Include your email address if you want us to send it electronically so you can print it yourself. This will save you the time it would take to mail it.
      • Include your mailing address if you want it mailed to you.
  4. Send your email to IRCC.PRPortalALTRequest-DemandeALTPortailRP.IRCC@cic.gc.ca.

We will only reply to requests for alternate formats. We won’t reply to any other emails.

After we get your request, we’ll reply with instructions and tell you where to send your application.

How to submit your application
  • Fill out and sign any paper forms.
  • Return the application by mail or courier to the mailing address provided in our instructions.

For more information about applying with an alternate format, call 1-888-242-2100 (from inside Canada only).

Sign in to the Permanent Residence Portal

Sign in

Register

Create an account

Help with your account

Technical problems

If you’re having technical issues with the Permanent Residence Portal, you can contact us using the web form.

  1. Select your problem.
  2. Under Tell us about yourself:
    • If you don’t have a unique client identifier number, enter 1111111111.
    • If you haven’t submitted an application yet, and don’t have an application number, enter 0000000.
  3. Under Tell us about your technical issue:
    • Specify the program you’re trying to apply under.
    • Explain any problems that you’re having.
    • Upload screenshots from your account that show us both
      • the page and fields where you’re having problems and
      • any error messages you’re getting
Fill out and sign forms
Digital forms in the portal
Permanent residence applicants

You’ll fill out these digital forms for yourself (the principal applicant) and any family members 18 or older:

  • Generic Application Form for Canada (IMM 0008)
  • Schedule A – Background/Declaration (IMM 5669)
  • Additional Family Information (IMM 5406)
  • Supplementary Information – Your travels (IMM 5562), if it applies to you

If the principal applicant is a minor child (under 18 years old), their parent or legal guardian must sign the forms, consent and make the declaration on their behalf.

PR card or travel document applicants

You’ll fill out the Application for a Permanent Resident Card or Permanent Resident Travel Document (IMM 5444).

PDF forms

You and any family members coming with you to Canada must fill out the PDF forms according to the instruction guide for the immigration program you’re applying for.

The guide will help you fill out the forms correctly.

How to sign forms

Hand signature (also called a wet signature): Print and sign the form by hand.

E-signature (also called an electronic signature): Type your full name or check a box as indicated. These are only on digital forms inside the portal.

Digital signature: Insert on PDF forms. You can type your name or use DocuSign or secure signatures.

Check the instruction guide or document checklist if you’re not sure what signature a form needs.

Your signature (the principal applicant) is needed on the overall consent and declaration to complete the online application.

If we return an application
  • Incomplete applications will be returned and flagged in the dashboard.
    • You can re-submit the application after completing the missing information.
  • Applications returned for other reasons (for example, the number of applications accepted is limited, or you aren’t eligible) will also be returned.
Create a profile for you and any dependants

When you start an application, we’ll ask you to fill out the My Profile section with your basic information first. This information will then automatically be added to your digital forms.

  • You can edit your basic information by clicking the top right corner on My Profile.
    • Any digital forms will automatically be updated.
  • You can’t edit basic information in the forms directly.
  • You can create as many dependant profiles as you need.
Apply for an open work permit as a spouse or common-law partner

You may be eligible for an open work permit if you meet both of these requirements:

  • You live in Canada with the person sponsoring you.
  • You got an acknowledgement of receipt that says your permanent residence application is being processed.

You can’t apply for your open work permit in the Permanent Residence Portal. We’ll refuse your work permit application if you do.

You must apply for your work permit through your IRCC secure account. If you’re using a representative to apply, they’ll use the Authorized Paid Representatives Portal.

Find out how to submit your open work permit application.

More help

Find answers to common questions in our Help Centre

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Find the right account you need for your IRCC application or program.

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