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After you apply

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We’re no longer accepting new applications

The Home Child Care Provider Pilot and the Home Support Worker Pilot ended on June 17, 2024. We’ll continue to process applications we received on or before this date.

See how we’re committed to making sure caregivers continue to have a pathway to permanent residence.

New changes to the pilots

Updated June 24, 2024

These changes are now in effect and apply to all applications being processed:

  • You only need 6 months of work experience, instead of 12, to qualify.
  • For the Gaining experience category, we’ll accept eligible work experience
    • from inside or outside Canada
    • gained anytime between the 36-month period before you submitted your permanent residence application and the date you provide proof of work experience

If you already applied to the Gaining experience category and now have enough eligible work experience, you can send us proof.

On this page

Biometrics

Book your biometrics collection appointment as soon as you can to avoid processing delays. Find out how to give biometrics.

If you have to give biometrics, we’ll send you a biometric instruction letter (BIL) that will direct you to a list of biometric collection service points you may choose from.

You must bring the BIL with you to the biometric collection service point to give your biometrics.

Processing your application

An immigration officer will make sure that you

  • filled out your application forms correctly (and signed them, when required)
  • paid your fees
  • submitted your job offer and work permit application
  • included all required documents and information specified in the Document Checklist [IMM 5981] (opens in a new tab)

If your application isn’t complete, it won’t be processed and will be sent back to you. Find out how this affects your status in Canada.

Your application will be delayed if

  • there are criminal or security problems or we need to do more background checks
  • your family situation is not clear – reasons could include a divorce or an adoption that is not yet complete or child custody issues that have not been resolved or
  • the processing office has to contact other IRCC offices in Canada or abroad to verify the data you gave

While your application is in process, you must tell us if you change your address or contact information.

Check your application status

You can check the status of your application online after we’ve started processing your application.

Decision on your work permit application

We’ll make a decision on your application based on

  • whether you meet the eligibility criteria
  • if you submitted a complete application, including the fees
  • if you are admissible to Canada
If you gained 6 months of work experience before we process your work permit Updated June 24, 2024

You now only need 6 months of eligible work experience from inside or outside Canada to qualify for permanent residence.

If you gained 6 months of work experience before we make a decision on your work permit application, you can still send us proof of your experience. We’ll make a final decision on your permanent residence application based on what you send. Review your documents carefully and make sure they’re complete before sending them.

Follow these instructions to send us your proof.

If you gained the 6 months of work experience in Canada, we won’t need to assess your job offer. We’ll only assess your offer if

  • you gained the 6 months of work experience outside of Canada or
  • your work experience includes a mix of Canadian and foreign experience

If you’re currently working in Canada, we’ll issue you a bridging open work permit that lets you work for any employer in any occupation if you’re eligible for it, instead of an occupation-restricted open work permit.

It’s up to you to decide at which point during your application process you want to send us your proof of experience, as long as it’s not more than 3 years after you get your occupation-restricted open work permit.

If your work permit application is approved

If we approve your application, what happens next depends on where you applied from.

If you applied from outside Canada

You get a letter (a port of entry letter of introduction) that says you’re allowed to work in Canada. Bring this letter with you when you travel to Canada.

The letter is not a work permit. You get your work permit when you arrive in Canada.

When you arrive in Canada, tell the border services officer (BSO) that you’re approved to work in Canada.

The officer will check your identity to make sure that you’re the same person who was approved to travel to Canada.

  • If you enter Canada at one of 10 major Canadian airports
    • your fingerprints will be checked automatically at a primary inspection kiosk
    • the system will check your identity against the information collected when your application was submitted
  • If you enter Canada at smaller airports and all land ports of entry
    • your fingerprints may be checked if we refer you to a secondary inspection, where a border services officer will use a fingerprint verification device to check your fingerprints

You must pass the identity check and meet the entry requirements. Ask questions if you’re not sure about something.

Basic entry requirements

To visit Canada, you will need to meet some basic requirements. You must:

  • have a valid travel document, such as a passport,
  • be in good health,
  • have no criminal or immigration-related convictions,
  • convince an immigration officer that you have ties that will take you back to your home country, such as a job, home, financial assets or family
  • convince an immigration officer that you will leave Canada at the end of your visit, and
  • have enough money for your stay.
    • The amount of money you will need can vary. It depends on things including how long you will stay, and where you will stay (in a hotel, with friends or relatives).

Inadmissibility

Some people are inadmissible. This means that they are not allowed to come to Canada. Several things can make you inadmissible, including involvement in criminal activity, in human rights violations or in organized crime.

You can also be inadmissible for security, health or financial reasons. Find out more about inadmissibility.

You won’t be allowed into Canada if you give false or incomplete information. You must provide the officer with the documents that show that you’re eligible to enter Canada.

Presenting your documents

You must show your port of entry (POE) letter of introduction to the BSO, along with

  • your passport
  • your visa (if you need one)
  • any travel documents you’re carrying (such as airline tickets)

You should also have supporting documents, such as proof that you meet requirements of the job, and proof of work experience and education.

Once the BSO has checked your documents and confirms that you can enter Canada, they will print your work permit for you. If you have questions or there’s a mistake on your work permit, ask the officer before you leave.

If you applied from inside Canada

If you’re eligible to apply from inside Canada and used the in-Canada application kit, we’ll mail the work permit to the Canadian address you gave us.

If you’re in Canada but were not eligible to apply for a work permit from inside Canada

You should have submitted an outside of Canada work permit application. You need to leave and return to Canada to get your work permit.

When you return to Canada, show your letter of introduction at the port of entry. Read what happens when you arrive back at the port of entry.

If your work permit application is refused

We’ll send you a letter that tells you why.

If you’re already working in Canada while you wait for a decision

You must always have valid temporary resident status while working in Canada. This means you must apply to

  • extend your work permit before it expires or
  • change the conditions of your work permit before it expires

If you apply for a new work permit before your current one expires, you can keep working under the same conditions of your original work permit while you wait for a decision. This is called “maintained status.”

If you submitted your Home Child Care Provider (HCCP) or Home Support Worker (HSW) pilot application, which includes your work permit application, before your current work permit expires, you may have maintained status. However, you may still want to submit a separate application to extend your work permit.

How being on maintained status impacts you

Your occupation-restricted open work permit application under the pilots will take longer to process than a regular work permit (check our processing times). We won’t issue it until we make a decision on your permanent residence (PR) application. This means you could be on maintained status for a long time (if you didn’t submit a separate application to extend your work permit).

There are some things to know about being on maintained status while you wait for a decision on your HCCP or HSW pilot application:

  • You may have difficulties getting some government services or benefits.
  • You can work while on maintained status, but you must keep the conditions of your expired work permit (for example, working for the same employer and in the same occupation).
    • If you leave Canada during this period, you may lose your maintained status.
    • If you re-enter, you won’t be able to work until we make a decision on your application. It’s also possible you may not be allowed to re-enter.
  • If we reject your permanent resident application for being incomplete or return it for being over that year’s cap (these pilots have limits on the number of applications we can accept each year), we’ll also return the work permit application along with any fees you paid with it. If this happens
    • you’ll lose your maintained status if you didn’t apply for a work permit separately
    • if you’re not eligible to restore your status, you’ll have to leave Canada

To avoid the situations above, you can either

  • apply for a different work permit that’s not related to your PR application or
  • extend a current work permit that’s not related to your PR application

Find out how to submit a separate application to extend your work permit.

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