How to get a police certificate – Mexico

The IRCC visa office will provide you with an instruction letter. This is not the same as the supporting letter. The instruction letter will provide details on the police certificate application and next steps.

1. Get your supporting letter from the IRCC visa office in Mexico City.
   • If you’re a Mexican national and applied
     • online using an IRCC secure account or an IRCC portal account
       • the supporting letter will be automatically issued to your account within 7 business days
     • using another method
       • you may be able to link your application to an IRCC secure account. If you do, the letter will be automatically issued to your account within 7 business days
       • if you haven’t linked your application to an IRCC secure account, contact the IRCC visa office in Mexico City to request the supporting letter
   • If you aren’t a Mexican national
     • contact the IRCC visa office in Mexico City to request the supporting letter
2. Apply in person at the Fiscalía General de la República (FGR) (available in Spanish only) in Mexico City or at any state Attorney General’s office to have your application processed.
   • If you’re outside of Mexico, you can appoint someone to request the certificate for you by providing a power of attorney or authorization letter.
3. Once you have obtained the police certificate results, send them to us.

The IRCC visa office will provide you with an instruction letter. You are not required to provide a supporting letter from IRCC when submitting your police certificate application to a VAC.

1. Submit your police certificate application by mail or in person to one these Visa Application Centres (VAC):
   • Mexico City, Mexico
   • Guadalajara, Mexico
   • Monterrey, Mexico
   • San Jose, Costa Rica
   • Santo Domingo, Dominican Republic
   • San Salvador, El Salvador
   • Guatemala City, Guatemala
   • Tegucigalpa, Honduras
2. Pay the required fees and submit your application to the VAC that includes these documents:
   • 2 sets of original fingerprints that include
     • rolled and flat impressions of all 10 fingers taken with black ink
     • Your full name, date of birth, and gender, which must be the same as on your passport or ID.
     • the name and address of the police agency where the fingerprints were taken
     • the signature of the officer taking the fingerprints and your signature.
   • Fingerprint forms should not have anything crossed out or contain any amendments.
   • How to get your fingerprints taken
     • In Canada: Contact a fingerprinting agency or visit your local police station.
     • In any other country: Visit your local police station. In some countries, the Mexican embassy or consulate will be able to assist you.
   • You will also need other documents and information:
   • 3 passport-size (4.5 cm × 3.5 cm) photos of your front profile
   • 3 passport-size (4.5 cm × 3.5 cm) photos of your right profile
     • No makeup, earrings, glasses, facial hair, or ear coverings
   • 1 clear, legible copy of your passport bio page (with your picture and full name)
   • the following information about your file:
     • your file number
     • the name of the visa office, Canadian embassy or consulate or case processing centre where your file is being processed
     • your full name and date of birth
3. Once you apply, you can track your police certificate application with a tracking ID number.
4. The VAC will send your complete police certificate application package to IRCC Mexico. Then, the IRCC visa office in Mexico City will send the complete package to the Fiscalía General de la República (FGR) within a week.
   • If you submit an incomplete application or do not pay the fee, the VAC will try to contact you. If the VAC can not reach you after 10 business days, your application will be returned.
5. The FGR will review your application, and send the results directly to IRCC Mexico, who’ll upload it to IRCC’s system.

   If you submit your Mexican police certificate application to the VAC, you will not receive the original police certificate.