Program delivery update: Payment and collection of immigration loans

December 18, 2023

Contact information for collection services and other key contacts has been updated, and new payment methods for loan recipients are now available.

Updates to the instructions below include:

• Notice of payment
  • Contact information for collection services has been added.
• Methods of payment
  • Methods of payment have been updated. Cheques are no longer accepted.
• Change of address
  • Contact information for the collection team has been added.

Updated instructions

• Payment and collection of immigration loans
• Employer compliance – Collecting administrative monetary penalties and determining when employers are in default of payment
• Resettlement Assistance Program (RAP) Service Provider Handbook