Health product advertising incidents
Our summary table lists health product advertising incidents related to COVID-19.
On this page
- About the health products advertising incidents table
- Our responsibilities related to health product advertising
- Our risk-based compliance and enforcement approach
As part of Health Canada's Regulatory Transparency and Openness Framework, we publish the advertising incidents we have been made aware of.
The following table summarizes health product advertising incidents that we have been made aware of and addressed or are currently assessing for next steps. The table also lists the compliance and enforcement activities we have taken, having determined that the advertising violates the legislation and regulations.
Health Canada updates this table quarterly.
Summary table of advertising incidents addressed by Health Canada received between October 1, 2014, and June 30, 2022
Active complaints
| Date received | Company/ Organization | Product(s) | Product type | Complaint detail | Action |
|---|---|---|---|---|---|
| 2022-06-23 | Online Mask Shop | KN-95 Face Mask | Medical Mask | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-06-01 | Supplement Superstore | Ephedrine HCL Synergenex | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-05-19 | GENEX | RumiLife Cal24 Calcium Vitamin D Supplement |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-05-05 | Hyve Beauty | Caviwipes Disinfectant | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-05-02 | Rocky Health Inc. | Viagra Cialis Propecia |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-04-21 | Vacuum Parts Canada | Antimicrobial Mask Disposable Protective Mask KN95 |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-02-11 | Modern Veterinary Therapeutics | Selavectine | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-26 | Village Vitamin Store | Liquid Vitamin D3 For Children Milk Thistle Other various products |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-26 | New Roots Herbal Inc. | Pau D'Arco Vitamin C Plus |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-26 | Axel Kraft International Ltd. | WBC Pain Terminator | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-19 | Hedd Wyn Essentials | Wild Oil of Oregeno | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | N4Life | N4L Guard+ | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | TriSana Nutrition | Devil's Claw Complete Canine Slippery Elm MSM Marshmallow Root |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | Marabo Products Canada Ltd. | Dynamint Equine Leg & Muscle Rub Liniment | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | Univet Pharmaceuticals Ltd. | Ultra Delay Ultra-C Univet Leg Solution Respitol |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | Mojo Pet Supplements | Mojo Pet Supplements+Duck Mojo Pet suplements+Chicken Mojo Pet Supllements+Beef liver |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2022-01-11 | Smart Earth Camelina Corp. | Smart Earth Cameline Oil | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-12-22 | Shop Santé | ATP Lab – Estro Control 60 Caps, ATP Labs – Trans Resveratrol 99% 60 Caps, Elles – Vitamine D3 120 Gelules | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-12-06 | Novo Nordisk Canada Inc. | Tresiba | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-11-30 | Amazon Canada, Natural Pet Foods | Vetericyn Plus Otic Rinse, Vetericyn Plus Advanced Skincare, Vetericyn Plus Advanced Skin Care Hydrogel | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-25 | Health Hut | Sisu Ester C 250mg (Orange – 120 Chews), Sisu Multi Expecting (120 Veg Caps), Sisu Co Q-10 (100mg – 120 Softgels) | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-24 | Soap Popular | SoapPopular Antibacterial Hand Soap, SoapPopular Plus Foaming Alcohol Hand Sanitizer | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-18 | Rhysley | N95 Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-18 | Genuine Wellness | Natural Factors Fresh Kelp Extract 50ml | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-15 | Ottawa Public Health | Covid-19 Vaccine | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-12 | Level Above Nutrition | Estrosmart, Now Selenium 200mg, Now E-400, Natural D-Alpha Tocopheryl, Vitamin D 1000 IU Softgels | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-12 | Health Street | Broccofusion Lotion with Sulforaphane | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-12 | Healthmark | SAFESHIELD | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-04 | Naturaheal | Provita Prostate Pro, Provita Reisha 5001, Provita Resveratol Synergistic | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-11-04 | VTMN Packs Inc. | Probiotic 20B CFU, Probiotic AF 25B CFU AF, Probiotic 10B CFU AF, Vitamin D 1000IU, Probiotic 11B CFU | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-29 | Apex Canada | 75% Germs Be Gone | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-27 | Laura Lynn Tyler Thompson |
Ivermectin | Veterinary Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-27 | Rachelle Béry Online Store | Flora Fresh Hawaiian Noni Juice, Natural Factors Folic Acid 1mg, Natural Factors Lycopene 10mg | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-21 | Abbott | Panbio Covid-19 AF Rapid Test Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-20 | Abbott | Freestyle Libre | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-19 | Altera International Ltd. | Aleira, Releira, Secure, Secure Guard, other various products | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-10-14 | Protech Safety Supply | Protech Safety Supply Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-10-12 | Beauty Bar Clinic | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-12 | Hansler Smith Limited | General Purpose Cleaner – Lloyds Isocare Fast RTU Disinfectant, Various sizes | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-10-12 | Bellair Laser Clinic | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-10-12 | Toronto Botox | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-10-12 | Skin Vitality | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-10-08 | Dr. Alex Wakter | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-09-30 | Shopalive.ca | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-30 | Aviva Health | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-27 | Assured First Aid & Safety | Zytec Germ Buster Disinfectant Wipes | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-27 | Pickering Safety | Various Products | Natural Health Product, Non-Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-26 | Vitepro | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-23 | Halton Chemical | Halton Hand Sanitizer IPA, Halton Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-22 | Vitarock | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-16 | Paris Natural Food | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-09-16 | Pure Intergrative Pharmacy | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-16 | Hamster.ca | Gloves, Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2019-09-16 | New Roots Herbal Inc. | Various Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-16 | La Parapharmacie | Goddess Garden Mineral Sunscreen Sport Broad Spectrum SPF50 Lotion |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-09 | Superior Supps | AOR liquid Vitamin D3 – 50ML | Natual Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-09 | HERCS | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-08 | ADFAST | Adclean Disinfectant Spray for hands, Adclean Disinfectant Gel For Hands | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-03 | Vitacore | Can95 Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-03 | Apex Labs | Faceme GoneGel, Disinfectant Wipes | Medical Device, Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-02 | Medicalherbal.com | American Ginseng Powder, Soy Isoflavones, Wild Fish Collagen | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-02 | Natural Focus Health Food and Wellness Store | Various Products | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-09-02 | Gagné en Santé | Various Products | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-02 | Spray X (rexall Laboratoties and Chemicals Corp.) | Spray X | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-31 | Natural Food Pantry Online Store | A. Vogel Herbal Supplements, A. Vogel Echinaforce, A. Vogel Echinaforce Junior | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-25 | GNK Products Limited | EP66 Ecopure | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-23 | thepsychedelicslounge.com | Various Psychedelic Drugs | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-20 | The Pür Glow | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Art Med | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Sun Shade | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Freeze Fill Grow | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | New You | Botox | Prescription Biologic | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | New Derma Med Spa | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Clinique De Mode | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-20 | Spamedica | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-20 | Bellair Laser Clinic | Botox, Dysport, Kenalog, Belkyra | Prescription Biologics, Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Canada Med Laser | Botox, Dysport | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Skinjectibles | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-20 | North Med Spa | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Skinanotomy Laser Clinic | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Ocean Medi Spa | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-20 | Dermapure | Botox, Latisse, Belkyra | Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-20 | The Clinica | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-19 | Bulkmart | Sure5rtud | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-19 | Karcher Canada | Vital Oxide | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-18 | Corporation Genacol Canada Inc. | Genacol Amnilock Collagen | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-18 | C6 | Weber Natural Vitamin D3 1000IU | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-12 | Calmedi | Efascide | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-12 | Avmor | Avmor Ecopure EP66 | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-08-09 | World Let Eco Shop | Alora Naturals – Liquid Vitamin D3 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-08-04 | RSVP Beauty Clinic | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-04 | Medical Rejuvenation Centre/MRCBC | Botox | Precription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-04 | The Vanity Lab | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-04 | Kerrisdale Skin Medical | Botox, Belkyra, Sculptra, Latisse, Dysport | Prescription Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-08-04 | Health Works | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-08-04 | Canadian Ginseng Farm | Harp Seal Oil, 1000mg, 500mg, Maxiflex | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-08-04 | Jamieson Vitamins | Vitamin D Spray | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-26 | Principle X | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | Richmond Cosmetic | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | Arbutus Laser | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | West Vancouver Skin Care | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | Modelskin MD | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | EverYoungMed | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-26 | 8 West | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-07-26 | Yale Town Laser | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-07-26 | Roz Kamani | Botox, Belkyra, Latisse | Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant. |
| 2021-07-22 | Chemotec PM Inc. | Saniblend S256 Cleaner | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-21 | Supplements Canada | Alpha, Amino-O | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-21 | Muscle Check | Muscle Check | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Supplement Source | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Everyday Vitamin | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Etsy | Wild Dried Reishi, Lingzhi, Ganoderma Mushroom Slices 200G | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Good Nature Health Foods | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Natural Health Garden | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | ca.carethy.net | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Lifestyle Markets | Ultimate Prostate Support | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Win In Health | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Popeye Canada | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-14 | Yes Wellness | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Nutrition Junction | Various Product | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | SRH Health Foods | Siberian Ginseng 250mg – 90 Capsules | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Advanced Orthomolecular Research | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Her Best Health | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Optimum Health Vitamins | Bio C 1000, Trophic Calcium magnedium 1:2, Chaga Syrup | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Wellness Market | Various Products | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Organic Planet Online | Various Products | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Natural Vitamin Direct Inc. | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-14 | Natures Essence | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-07-07 | Neurogum Canada | Neurogum | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-07-06 | The Stop Smoking Clinic | Laser | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-08-23 | Can-Vet Animal Health Supplies | ProSoothe GI Tablets and Paste | Vetrinary Health Product | Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-30 | Sereno Wellness | HCG Injection | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-30 | Purina | Calming Care | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-30 | Selected Bioproducts Inc. | Ulcer Therapy Plus | Veterinary Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-28 | Angel Kitchen Market | Soup And Tea Mix | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-28 | Silo Wellness | Brain 4-Species Blend Reboot Mushroom Coffee Additive/Tincture | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-24 | The Juice Plus+ Company, Llc | Complete By Juice Plus+ - Vanilla (Npn 80057979),Juice Plus+ Complete Shake Mix (Npn 80057998) | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-24 | Oral Science Pro | X-Pur Opti-Rinse Plus | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-24 | Apex Canada | Oxivir Tb Wipes | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-23 | Anitol For Cats Canada | Anitol For Cats | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-23 | Hellobonafide.com / Reddit | Revaree | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-22 | Socialite Modern Luxe Beauty | Allies Of Skin | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-22 | Esthetique Spa International | Icoone Laser | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-22 | Flow Hydrotherapy | Colonic Equipment | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-22 | PPE Online | Hydrogen Peroxide | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-21 | Soapopular | Absolute Toner | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-18 | Jamieson Vitamins | Jamieson Liquid Collagen | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-18 | Dr. Roz Kamani | Botox,Dysport | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-18 | Janssen Inc. | Stelara | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-18 | Pathenos And Nemean | Hair Saviour | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-18 | Every Young Med | Botox,Dysport | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-16 | Healthy Planet | Olive Leaf | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-16 | Samsnailsupply | La Palm Hand Sanitizers; Face Mask 50 Pcs/Box 4 Ply | Non-Prescription Drug,Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-11 | Abbott | Freestyle Libre | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-10 | Tenaquip | Concrobium Broad Spectrum Disinfectant Ii | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-10 | Monk Office | Sterikleen | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-07 | Pfizer / Facebook / Pristiq.ca | Pristiq | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-07 | Bend Shape Mask | Quartz Astm3 Surgical Mask | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-07 | Tough Workz | Barbicide | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-04 | Pascoe | Rheuma-Pasc | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-04 | Trunorth Naturals Inc. | Chaga Mushrooms | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-04 | Puramed | Hydrastis | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-04 | Omega Alpha Pharmaceuticals | Immunol,Immuboost,Vitamin D,Magnesium Powder, Quercetin,Glucolizer,Tribulus Terrestris,Lung Flush,Resprit,Immunoboost,Echinacea,Vitamin D3,Immunol,Energin, St. John'S Wort | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-04 | Laboratorios Tegor | Bio 93 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-04 | Biomed International Product Corp. | Paravita | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-04 | Lifestyles | Nutria Plus | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-03 | Biomed International Product Corp. | Avena Sativa | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-06-03 | Prairie Naturals | Various Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-03 | Terranova Naturals Ltd. | Vireo | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-03 | Dental Brands | Various | Medical Device,Non-Prescription Drug,Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-06-01 | Boston C Canada Inc. | Pixie Dust Magnesium,Mega-Dose Vitamin C, Boston C Concentrate,,Mreez, Doctor'S Shake, Snow White, Dbtz, Lightning In A Bottle | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-28 | Blue Star Nutraceuticals Inc. | Multiple | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-28 | Afterglow Skin Care | Botox Cosmetic,Dysport,Xeomin,Radiesse,Belotero,Stylage | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-27 | Heralds Of The Gospelwhatsapp | Heralds Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-27 | Ifabriccorp (Iftna) / Twitter | Frontline®Protx2®Av Treated Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-27 | Probiotech | Not specified | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-27 | Covalon Technologies Inc. | Covalonguard | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-27 | Soapopular Inc. | Soapopular Hand Sanitizer | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-27 | Numinus Clinics / Mindspace | Psychedelics / Psychedelic Assisted Psychotherapy | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-25 | Shroomsdeliverycanada.com | Various | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-21 | Vital Oxide Canada | Vital Oxide | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-21 | Hydro Flow Canada | Environize 200 Multi-Use Sanitizer Spray | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-21 | Star Steam Cleaning | Tbd | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-21 | Green Sanitization | Vital Oxide | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-20 | The Lung Association | Breathe Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-20 | Clip19 Face Shield | Clip19 Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-20 | Continental (Twitter) | 3-Ply Surgical And Procedural Ear Loop Disposable Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-19 | Hayworthequipment.com | Vetro Disinfectant | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-18 | Stein Medical | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-18 | 8West | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-18 | Antiaging Vancouver | Botox, Dysport And Various Medical Devices | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-18 | Vitalia Naturopathic Doctors | Botox,Botox Cosmetic,Xeomin (100 Unit/Vial & 50 Unit/Vial) | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-18 | First Step Safety Products | First Step Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-17 | PRP Medical Aesthetics | Botox,Botox Cosmetic | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-17 | Lougheed Laser Centre,Delta Laser Centre | Botox,Botox Cosmetic,Dermal Fillers | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-13 | Mint Integrative Health | Botox,Botox Cosmetic | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-13 | Cheo Ottawa | Ottawa Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-12 | Dr. Reddy's Laboratories Inc. | Hanzema | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-12 | Novo Nordisk | Fiasp | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-10 | Innovus Pharma | Recalmax | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-10 | Airrosshield | Airros By SAGE Industrial | Not Specified | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-06 | Twitter @Loren_Matheson | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-06 | Neumarkt Upholstery | Disposable Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-06 | Eco Equitable | Ottawa Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-06 | Kiss My Aesthetix | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-06 | Probuy Safety | Various | Medical Device,Non-Prescription Drug,Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-06 | Protekpak, Twitter | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-06 | Essentiables Face Masks | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-05 | Aromatools.Com / Doterra | Booklet Introduction To Modern Essentials | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-05 | Bargin PPE | 3-Ply Surgical Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-05 | Frontier Merchant Capital Group | Ppe | Medical Device,Natural Health Product,Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-05 | Saskscapes | Non-Medical Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-05-05 | Various, www.Novawellness.ca, www.Mindspacewellbeing.com, www.Fieldtriphealth.com |
Various,(Ketamine Off-Label, MDMA Unapproved And Psilocybin Unapproved). | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-03 | Bausch Health Companies Inc. | Jublia | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-03 | Airpureshop.com | Benefect Botanical Decon 30 Disinfectant Cleaner | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-03 | Canadian Tire Corp. | Globe Uv-C Surface Cleaner Wand | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-05-03 | Vitality Depot | Benefit Botanical Decon 30 Disinfectant | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-30 | La Coursiere Bio Organic Inc. | Douce Mousse | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-29 | Modere | Liquid Biocell Life | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-29 | Safe Team | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-28 | Lifestyle Canada | Intra Drink | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-28 | Watergardens Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. | |
| 2021-04-28 | Lemonberry | Lemonberry Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-28 | The Canadian Shield | The Canadian Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-28 | Graffix Promotions | Graffix Promotions Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-28 | Mmdesigns | Mmdesigns Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-23 | Abortion Pill Reversal Canada | Abortion Pill Reversal | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-22 | Robert Link/Twitter | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-16 | Etsy | Family Face Mask Adjustable Face Mask With Mesh Filter Pocket, Mask For Adult Fall Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-16 | Etsy | Adult Shieldkerchief Yankees, Adult Shieldkerchief Elemental, Pack Of 5: Clear Face Shield Visor | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-15 | E2Metrix | Oxwell | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-14 | Good Manner Masks | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-14 | Mediguard | Various Medical Devices | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-14 | Nm General Supplies | Nm General Supplies | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-14 | F'N Filters | F'N Filters | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-14 | 3S Masks | 3S Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-13 | Nonna Pia's | Nonna Pia's Apple Cider Vinegar | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-13 | Gd Health Town | Marah Cel | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-13 | Potaway | Potaway (Hand Sanitizer And Air Purifier And Essential Oil) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-09 | Novo Nordisk / Sti Technologies Limited | Rybelsus | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-04-08 | Rj Chemicals | Ultralyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-08 | Safety Express Ltd | Makrite 95 Respirator | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-08 | Ebay,3M | 3M Tb Quat Virucidal Hospital Grade Disinfectant Ready To Use Cleaner | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-25 | Apollonie | Apollonie Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-25 | Buttercups ( Etsy, Ebay) | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-23 | Sanitized By Fog | Big Blue | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-22 | Environize | Environize Anolyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-18 | Protekpak | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-18 | Rhino Work Boutique | Face Mask Wipes Gloves Gowns | Non-Prescription Drug, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-18 | Sparta Group | PPE | Non-Prescription Drug, Medical Device, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-18 | Hello Canada | Är face masks Är gloves |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-16 | Signatories of the letter (healthcare workers) and involvement of HLS Therapeutics | Clozapine | Prescription Drug | Complaint regarding the advertising of unauthorized claims to healthcare professionals | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-11 | Office Central | Zytec Germ Buster Clear Gel Hand Sanitizer 70% alcohol, 3.78L jug with pump | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-11 | Uyn Sports | Uyn Winter Community Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-11 | Grainger | Various Products | Medical Device, Natural Health Product, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-10 | Laboratories Ducray Shopper's Drug Mart - Richmond, Bc | Ducray | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-09 | Guardian chemicals Inc. | Various PPE | Natural Health Product, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-05 | Heys | Heys Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-04 | Pink Lotus | Pink Lotus Alternative Care Cool mint cannabis body butter Cedarwood Cannabis body butter Lavender cannabis body butter Cannabis Synergy body butter Cannabis Sweet grass body butter | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-03-03 | Sos Emergency Response Technologies | Variousproducts | Natural Health Product, Non-Prescription Drug, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-03 | Legends Of The Moon | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-02 | Art Naturals | Various products | Medical Device, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-02 | Moop Shop | Face mask v.4 - deep red Face mask v.4 - cornflower blue Face mask v.4 - 3 pack - first edition colors Face mask v.4 - light sage green | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-01 | Royal Natural Holdngs Corporation | Apiario Silvestre | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-25 | 1st Phorm | Various products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-23 | Rona | Rona Face Shield - Pet - Universal Size - Pack Of 4 80575 | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Nodogleftbehind | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Roxton Industries PJ Holdings Corporation |
Roxton Wipes Nano Atomizer | Medical Device, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Pink Culture Designs | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Girlynerdy (Redbubble), Doctorginsberg (Tumblr) | "I'm At High Risk" Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | IFTNA | Protx2av Antiviral Agent | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Annette Hopkins (Twitter) And Digijaks Group | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-17 | Maskfone | Maskfone | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-16 | Clinique Infinium | Botox
Radiesse
Juvederm
Belkyra
Xeomin
Belotero
Dysport |
Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-11 | Mayamedica | Anti-Microbe-M Hand Sanitizer | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-10 | Toronto Reggae | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-10 | Rose Project | Reusable Surgical Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-10 | Halo Metrics | Face Shields | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-10 | Framar | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-08 | Amazon United pharma Inc. | Ferosome forte Liposomal iron capsule | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-05 | Mineva Water | Power Play Disinfectant Neutra-Lyze | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-02-03 | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. | |
| 2021-02-03 | 5N2 | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-03 | Plains ECA Solutions Inc. | Ultra-Lyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-02-02 | Allora | Disinfectant Wipes | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-02-01 | STER-OL Infection Control Specialists | SteraMist | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-01-28 | Nano Tech Surfaces | Bacoban DLUS | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-27 | Twitter Hugo@Giffcloud Ae Graphic Designer | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-27 | Sprayground | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | Red-L Distributors Ltd. | N95 particulate respirator All clean natural acn disinfecting wipes All clean natural disinfecting peroxide wipes | Medical Device, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | Go Fog It | Bioesque Botanical Disinfectant Solution | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | Warm Heart Worldwide | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | Biosenta | "True" Disinfectant | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | Star Trek Shop | Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | CJ Graphics | Face Shields And Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-20 | 99sapphirewholesale | 100% Mulberry Soft Silk Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-18 | NAKA Herbs & Vitamins Ltd | Nattokinase | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-18 | Walmart | Infrared Ir Forehead Thermometer Contactless No Touch Digital Temperature Gun Meter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-15 | Torontoreggae | Face Coverings | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-15 | Commercial.Monk.Ca | Eco Sanitizer Hand Sanitizer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-15 | ROMA SANTA | Makrite 910-N95 and Sekura-N95 masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-15 | Vinnie's House Cleaning Services | Bioesque Botanical Disinfectant Solution | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | 72HOURS.CA | Various products | Non-Prescription Drug, Medical Device, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | Akira Canada
Best Behaviour Inc,
|
Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | Evco Studio ( Zazzle) | Adult Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | Myant Ppe Inc | Myant 95 Copper Masks Non-Copper Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-01-14 | Pure-1 Solutions | Ppe - Hand Sanitizer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | Ottawa Fastener Supply | Mask Sanitizing wipes Thermometer | Medical Device, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-14 | Thirty8 Degrees | Covalonguard Shield - Hard Surface Spray | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-12 | Vereburn | Protector Plus Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-12 | Dragons Den Janitorial | Protector Plus Sanitizer | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-11 | Zoono | Microbe Shield Handsanitizers Disinfectants | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-01-06 | Jason's Canada Drug Store | Point 1 Nano Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-01-01 | Shyield™ | Shyield Ready to Use Liquid One-Step Disinfectant
Cleaner for Use in Cannabis Facilities Shyield Concentrate One-Step Disinfectant Cleaner for Use in Cannabis Facilities Shyield Wipes One-Step Disinfectant Cleaner for Use in Cannabis Facilities |
Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-31 | Hyaluron Kween | Superfiller B for Hyaluron Pen | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-23 | Meow Foundation | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-23 | Clean Field Solutions Inc. | Masks |
Natural Health Product Non-Prescription Drug Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-22 | M.A.R.S Bio-Med Processes Inc. | Mars Covid Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-18 | Canada Face Masks | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-18 | I3 biomedical Inc. | TrioMed Face mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-18 | Action By Acamp | A90 Round Trio Respirator | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-18 | Big Rock Mountain | Shield and barriers | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-14 | Ddrops Company | Ddrops | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-14 | Protect Our Warld | Protect Our Warld Antiviral Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-14 | Tony Wang | Performance Plus Advance | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-14 | North Okanagan Skin and Laser | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-14 | Shopper's Drug Mart | Various OTCs | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-14 | Dr. Pavlour | Botox Juverderm |
Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-10 | Untouch.ca | Untouch Tool | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-09 | Alliance for Life Ontario | Abortion Pill Reversal | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-10 | Hemp Max Lab | Hemp Oil Drops - Pepppermint 05 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-08 | Alliance for Life Ontario | Abortion Pill Reversal Via Progesterone Treatment | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-08 | Strauss Naturals Limited | Strauss Heartdrops Arterial Support Drops Heartdrops Strauss Heartdrops |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-07 | LifeScan Canad Ltd. | Onetouch Verio Reflect Blood Clucose Monitoring System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-07 | Lihkui AMazon |
XLJ | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-04 | Safe Cover Pay | Safe Cover Pay | No Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-04 | Renu Spa | Botox Juvederm Belkyra |
Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-04 | Pulveriz | Pulverizeco Surface Disinfectant | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-02 | Everyoung Med Spa | Botox Juvederm |
Non-Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-02 | Ultramist Fogging Systems | Ultra-Lyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-12-01 | Ongles d'Or | Purgerme | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-12-01 | Le Soleil (Québec, QC) journal | StériPüre | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-26 | Fusion Products Ltd | Fusion Antiseptic Wipe Anibacterial Wipes |
Natural Health Product Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-26 | GraceMed | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-26 | Showcase Website | CyberClean Power Sanitizing Wipes | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-26 | Swag North Ltd's Twitter Account | The Clip Personal Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-26 | Stokes Inc. | Total Vision Portable UV Sanitizer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-20 | Potty MD | Wet-Stop 3 And Wet Detective Enuresis Alarms | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-19 | Home Depot | Portable UV Disinfecting Light | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-19 | GermBlasters | GermBlasters Solution | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-19 | Renovo Skin and Body Care Clinic | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-19 | Ottawamatters.com | Actavis Promethazine with Codeine Purple Cough Syrup | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-19 | Gilead Sciences Canada Inc. | Biktarvy | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-18 | Anzacare Ltd. | Dri Excel - Enuresis Alarms | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-16 | Gilead Sciences Canada Inc. | Biktarvy | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-12 | Anthony's Natural Therapies | Essential Oils | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-10 | Ara Nalbandian | Zytec Germ Buster | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-11-10 | Campitelli3 Inc. | Recoup | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-09 | Bausch Health, Canada Inc. Valeant |
Jublia | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-06 | Janssen Inc. | Stelara | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-11-03 | Delon Laboratories (1990) Inc. | Delon Isopropyl Rubbing Alcohol 99% | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-30 | Toronto Stamps Website | Bio-Barrier (sneeze guard) Face shield Public safety signs and decal AutoDispense hand sanitizer Protective gown Gloves |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-30 | Global Wealth Trade Corp. | Fountain Of Life | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-30 | CGA Face Shields Website | Cga Faceshields | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-30 | Plastair | Plastair Face Shields | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-30 | Global PPE Canada | Non-Contact Forehead Thermometer - BIOS | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-29 | Skin Revival | Belkyra Botox Dysport Juvederm |
Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-29 | Vinnie's House Cleaning Services' website | Bioesque Botanical Disinfectant Solution | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-28 | optec uv-c led iwand | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. | |
| 2020-10-28 | Luna and Alchemy | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-28 | Cbc Shop | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-28 | Halton Chemical | HSI Halton Hand Sanitizer IPA | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-28 | Avon Canada | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-28 | Golf Daddy | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-28 | Heavyweight Domain | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-27 | Safetymasks.ca | Maya Anti-viral Super Protection Sticker | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-27 | Sportfactor Inc. | Sportfactor 3-Ply Disposable Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-27 | Wat Supplies | Sanispray | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-26 | Glaxosmithkline Consumer Healthcare ULC | Advil Ibuprofen |
Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-22 | Biomed International Product Corp | Avena Sativa | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-22 | Biomed Natural Health | Basictab | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-21 | Bmw Promo | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-21 | Thomasnet.com | Procedural Surgical Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-21 | Dazzle building supplies ltd. | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-21 | Prairieop.com | Ronco Safety Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-21 | Tweet Via @ Ayesha | Teepublic Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-20 | Plim Events | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-18 | www.am1470.com | Bacoban Dlus Multi Surface Cleaner Disinfectant Spray | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-14 | Naked Wanderings | Face Masks (Naked Wanderings) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-14 | Face Masks (Veronika2V on Zazzle) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. | |
| 2020-10-14 | Savvy Shoppers Of Canada (Amazon.ca Hot Deals) | Pisen Disposable Face Mask,50pcs (10pcs individual package) 3-Ply non-woven fabrics non-medical mask (Adult) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-10-13 | Natures Reality Botanical Blends | Natures Reality Botanical Blends Shingles Blend | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | N95masks.Com | NIOSH N95 Respirator mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Globalpromed |
Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Agrobiome.Com |
ULV Fogger | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Rolling Stone Magazine | NIOSH N95 Respirator mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Disinfectant Foggers & Sprayers | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. | |
| 2020-10-07 | Vital Oxide Scientific Air Management (SAM) 400 Healthy Soles Plus |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. | |
| 2020-10-07 | Sanituf | Various Products | Pharmaceutical (Non-Prescription) | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Mik,Madeinkor.Com | Purecare Mask (KF94),KUS Mask (KF94) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Twitter
Steriright |
SaveBio COVID 19 realtime RTPCR Kit Genbody COVID-19 IgM/IgG,2019-nCoV IgG/IgM Detection Kit |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Mik,Madeinkor.Com | Airbon Kids Mask (Nanofilter) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Verdefastframe |
Disinfectant Spray 75% Alcohol Disinfecting Wet Wipes Dr OH Advanced Hand Sanitizer Masks Shields Gowns Gloves |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Usfastprint.com | Friprix hand sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Centurionnetwork.Com | SaveBio COVID 19 realtime RTPCR Kit Genbody COVID-19 IgM/IgG,2019-nCoV IgG/IgM Detection Kit |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Kelownacapnews.com | Kwikfit 1000 / Kwikfit 400 | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Sanicors.com | Temperature Screening Kiosk Metal Detector and Temperature Screening Gate UVC Light Mobile Towers UVC Light HandHeld Wands UVC Light Upper Air Sanitizers |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Pricenex.com | Clarity Coviblock Covid-19 Rapid Test 20pk test kit | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Medicalsuppliescanada.com | Innova Safety Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Usfastprint.com | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Panther East | Various Products | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-07 | Western Mask | Various Products | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-06 | Anytime Covid Test | At Home Covid-19 Antibodies Rapid Test | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-10-02 | Primed Medical Products Inc. | Isolation Gowns | Medical Device | Complaint regarding false advertising that these isolation gowns met PB70 standards. | Isolation gowns that did not meet PB70 standard were recalled by Primed. Health Canada is monitoring the recall. |
| 2020-09-25 | Prairie Bliss Laser | Botox Dysport Fillers |
Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | PGE Inc. | Various products | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-24 | PSD Underwear | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-24 | Etsy, Inc. (Jojo and Blue) | Disinfectant Cleaning Spray | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | D2LM Distribution Inc. | Sleek | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products and claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-24 | Etsy, Inc. (Olije Body Care) | Natural Disinfectant Spray | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Etsy, Inc. | Pirate Oil | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Shop Lentus | Handy Antibac antisepic Instant gel hand sanitize | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Pascoe Canada | Neurapas | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Medpoint Health Care | Disposable Face Masks Face Shields Gloves CanPalm |
Natural Health Product, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-24 | Shop Rainbows | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Canada Gloves Direct | Various products | Prescription drug, Medical Device, Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-24 | Zenveda | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-23 | Henry Schein | KN95 Protective Face Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-23 | SafeTMed | SafeTMed PPE SafeTMed hand sanitizers |
Natural Health Product, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-21 | Tersera | Not specified | Prescription drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-21 | Amazon.ca | Cold-FX | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-18 | Be Svex | Be Svex | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | International Trade Deals Canada | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-17 | Guelph Predators | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | Office Central | Zytec Germ Buster Clear Gel Hand Sanitizer 70% alcohol, 3.78L jug with pump | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-17 | The Boarding House | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | BC Cancer Foundation | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | From the 6ix | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | Aarcs Safe Haven | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | Bay Area Health Trustee Corp | Mask Reprocessing Electrostactic Disinfection |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | GlobalPromed | Various products | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | Office Central | Zytec Germ Buster Gel - 1 Litre SaniSpray 75% Sanitizer - 60 ml Goody Antibacterial Wipes Germs Be Gone 75% Alcohol - 3.78 Litre Jug Zytec Germ Buster Sanitizer Spray 80% - 500 ml Germs Be Gone! Hand Sanitizer 65% Natural Concepts Gel Hand Sanitizer Soapopular |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-17 | Spinny Chair | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-17 | Agrobiome | ULV Fogger | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-16 | Making Moves Distribution Boss Supplements |
Glaxon Serenity Glaxon Super Greens |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-15 | Espace Beton Inc. / Purepoxy | Bioss | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-15 | The Shop | Healthcare PLUS Sanitizing Hand Gel | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-15 | Zoono Canada | Z - 71 Microbe Shield Zoono Hand Sanitizer |
Non-prescription drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | The Way Hollistic Collective | The Balanced Way | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | The Shopping Channel | Sanitizer Bracelet and Mask Bundle 4 Pack | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | Bio Greens Solutions | Vital Oxide | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | Biomed International Product Corp | Avena Sativa | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | Finnessiam Holistic Health | Colloidal Silver Spray | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-14 | Tsc.ca | Sanitizer Bracelet and Mask Bundle | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-11 | Reworks Upcycle Shop | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-11 | Piako | Dakang Face Masks Akinad Hand Sanitizer - 70% Ethyl Alcohol with Aloe BiOSS Canada Hand Sanitizer Premium Face Shield |
Medical Device, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-11 | Meow Foundation | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-09 | Heritage Martial Arts and Fitness Centre | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-09 | Candiishop | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-09 | State of Slay | State Of Slay™ - Super SLAYER Love Crew Mas | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-09 | Evrlinx | Hand Sanitizer (500ml Liquid Spray Bottle) OPTIM 33T3 Wipes - One Step Disinfectant Cleaner Arna Medical Consulting Face Shields Arna Medical Consulting NIOSH N95 Masks |
Natural Health Product, Non-prescription drug, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-09 | Haimer Quality Wins | Haimer Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-09 | Kitchener Rangers | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Well.ca | Global Components KN95 Three-Dimensional Protective Respirator Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-08 | Natural Factors | Anti-Viral Potent Fresh Herbal Tincture | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Peace Mafia | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Chanderi Boutique | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Twitter.com (Stony Plain BMX) | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Cool Canuck Corp | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Etsy, Inc. (Princess and Main) | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Dynasty Curling | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-08 | Clovis.com | Perfect Paleo Powder | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-03 | Frodor.com | Real Source Immunity Soure powder | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-03 | Twitter.com (Craigthusiast) | ProtectON Reusable Protective Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-03 | Akran Marketing | QT-San Quat Disinfectant Wipes Face Shield |
Medical Device, Natural Health Product, Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-03 | Aeris Canada | Disinfectant | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-03 | Masks Hamilton | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-03 | 1MD.org | Immunity MD Plus | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-01 | Instagram.com (@Yeginjectionist) | Derma Filler | Prescription Biologic | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-01 | Advanced Orthomolecular Research Inc. | Quercetin | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-01 | Partner AG Services | OptiBASE 1000 | Veterinary Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-09-01 | RTS Companies Inc. | CitrusWirx2 | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-31 | C&D HVAC Distributeur | UV Light | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Instacovidtests.com | KN95 Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Kwikfil Canada Ltd. | Kwikfit 1000 / Kwikfit 400 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Tavos Canada | Face Mask Hand Sanitizer |
Medical Device, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-27 | Repurpose Solutions | Steriwipes | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-27 | Amini54 | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-27 | Covidtesting.biz | Bioconfirm Covid-19 IgG, IgM Rapid Tests Kit | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Blockchain Impact Institute iCashRewards Digital 1 Asset Area Labs |
Not specified | Non-prescription drug, Medical Device | incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Georgio's Tavern Premium Apparel and More | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-27 | Vita Activate | 8 Medicinal Mushrooms Boost Immune System | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-27 | Athome-covid19kit.com | N95 FDA approved Medical Face Mask | Medical Devic | incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Vital Lab Solutions | Vital Oxide | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | International Medical Health Organization | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-27 | Roxton Industries | Disinfectant Foggers & Sprayers | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-26 | Twitter.com | Face Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-26 | Total Prepare Inc. All Clean Natural |
Face Shield AllClean Hand Sanitizing Wipes AllClean Hand Sanitizer Lemon Mint All Clean Natural Sanitizer Fragrance Free |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-26 | Two Fifty Two Boutique | Face Mask - Kid Face Mask - Adult Black Bridge Brewery Hand Sanitizer |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-25 | Eastwood Biomedical Research Inc. | Eleotin | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-24 | Giniwish | Cloth Pads | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-21 | Facility Plus | AEM 5700 Antimicrobial (Aegis Microbe Shield) | OTC | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-18 | Tosonimd | Botox | Non-prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-18 | The Soap Dispensary Annares Natural Health |
FemmyCycle Menstrual Cup | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-13 | Natural Factors Nutritional Products Limited | Quercetin | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-12 | Etsy, Inc. (Oliva Creations) | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-12 | Twitter (AfroChic Couture Boutique Espace Urbaine) | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-12 | www.drbrite.com | Dr. Brite Hand Sanitizer | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-12 | Squeecy Mask Traders | Squeecy Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-08-12 | Roxton Industries PJ Holdings Corp Junction 56 Distillary Straight Forward Sales Shaver Industries |
Roxton Wipes Nano-atomizer | Non-prescription drug, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued |
| 2020-08-10 | Facility Plus | Aegis Microbe Shield | Non-prescription drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-10 | Envy Pillow Company | COPPER infused Face Masks by EnVy | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-08-06 | LCBO PJ Holdings Corp |
Environize Anolyte Disinfectant | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-29 | Aqua Rems Inc. | AR-2 | Natural Health Product - Homeopathic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-29 | Advanced Nutraceutical Sciences Inc. / ANS Performance | ANS Performance Diablo | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-27 | Instagram.com (@nourishedbynic) | Immune Boosting Recipe | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-22 | RBY Gaming | Antimicrobial Copper Coatings | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-22 | RBY Gaming | Solaris Lytbot | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Life Choice Retail | Homeopathic Lithium | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Checkers Hand & Surface Alcohol Sanitizing Wipes | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Forcefield Ear Loop Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | 71702 Vision Deodorant Disinfectant Spray+H40+ | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | SW015DIN Sprayway Disinfectant Spray For Health Care | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Proclean Hand Sanitizer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Germ Be Gone | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Wasip Safeway Hand Cleaner Towelettes | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | UBT Shield Pedal Activated Hand Sanitizer Stand | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-21 | Checkers Cleaning Supply | Checkers Free-Standing Sanitizer Dispensing System | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-14 | Ortho Canada | Ecological Hand Sanitizer Ecological Hand Sanitizer with Conditioning Aloe AirArmour Face Shield Ultra Hand Sanitizer with 70% Alcohol |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-14 | Various Naturopaths | Not specified | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-13 | Protegel Québec Inc. | K N95 Respirator Medical Mask | Medical Device | Incidregarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-08 | Shopper's Drug Mart | Guard Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-08 | OralDent Pharma | Perio Plus Complete Oral Hygiene Maintenance Mouth Rinse Periopro Natural Perio Plus Base Rinse; Perio Plus Anti-Cavity Oral Hygiene Maintenance Mouth Rinse Perio Plus Desensitizing And Anti-Cavity Mouthwash Perioplus Extra-Strength Hygiene Maintenance Mouthwash Perioplus Oral Malodour & Anti-Cavity Hygiene Maintenance Mouthwash |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-07-07 | Skin Vitality | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-07-07 | Boumatic Dealership Network Chinook Dairy Service |
Boumatic Teat LC - Teat DIP | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-22 | NRP Organics | O Legado Electrify™ Beverage | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-29 | Poach | Poach | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-26 | 8936625 Canada Inc. | Enviro Fresh - Hydrogen Peroxide | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-25 | Not specified | 72 Hrs Survival & First Aid | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-23 | OralDent Pharma | PerioPlus Advanced | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-22 | Biosential Inc. | ZenBev | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-19 | QC-Clock | COVID-19 Test Package | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Etsy, Inc. | Colloidal Silver 32 oz. 10ppm Antibiotic | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Etsy, Inc. | Sumac Spice 100g | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Etsy, Inc. | Essential oils blend | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Etsy, Inc. | Immune System Booster Syrup | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Amazon.ca | DIY Hand Sanitizer | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Etsy, Inc. | Mask Filter | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-17 | Dr. Alex Wakter | Botox | Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-15 | 12 Baskets Nutrition & Health Co. | VSC Super Cold Spray | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-11 | Super Delivery International | Space Sterilization Virus Shut Out - Portable Virus Protection Card Neck Strap | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-10 | Ottawa Derm Center | Botox | Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-10 | Ipharmadirect.com | Various products | Prescription drug | Complaint regarding the advertising of an unauthorized product and unauthorized claims to healthcare professionals | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-09 | Amazon.ca | Botanica Turmeric Liquid Capsules | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-09 | Iherb.com | Immune System Activator | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-09 | Ikare Med | ActivKare Disinfectant and Sanitizer | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-09 | Beleaf Creations | Various products | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-09 | Kijiji.ca | Sanitiser 1000 Liters in Totes | Non-prescription drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-08 | NutraOne | Anti-Microbe | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Amazon.ca | Biological Disposable Protective mask with Earloops | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Etsy, Inc. | The Best Wild Sea Moss / Irish Moss Gel- Wild Organic and Raw! | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Etsy, Inc. | COVID face protection visor | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Etsy, Inc. | Immune System Booster Syrup | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Medical 1 Products | Portable Oxygen Concentrator | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Amazon.ca | Cannanda High Ground | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-05 | Kijiji.ca | Beyond Guardian Air Purifier | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-04 | Capital Jayco | N95 Mask
Disinfectant |
Medical Device, Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-04 | Etsy, Inc. | Breathe DEEP Cha Tonix | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-03 | Amazon.ca | Cannada High Ground Immune Booster | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-02 | Etsy, Inc. | Virus Protection Crystal Healing | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-02 | Etsy, Inc. | Sea Moss Gel 16oz (1LB) | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-02 | Etsy, Inc. | Esential oil hand sanitizer | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Etsy, Inc. | Irish sea moss gel | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Seventh Generation | Seventh Generation | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Kärcher Canada Inc. | Kärcher Steam Cleaner | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Ecologik World | Ecologik Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Etsy, Inc. | Natural Disinfectant | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-06-01 | Etsy, Inc. | Sea Moss | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Fiberlock Advanced Peroxide Cleaner | OTC | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Powder-free Black 6mil nitrile disposable glove | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Powder-free Black 6mil nitrile disposable glove with diamond textured finish | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Powder-free blue 4mil nitrile disposable glove | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | WypAll Waterless Cleaning Wipes | OTC | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Chapin 4 Gallon 24v Rechargeable Backpack Sprayer | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-29 | Action Solution Conseil | Bio-Lux | OTC | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-27 | Covid-19testsnow.com | COVID-19 IgM-IgG | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-25 | Not specified | Miracle Mineral Solution | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-25 | Belvedere International Inc. | One Step Hand Sanitizer; One Step Extra Strength Moisturizing Hand Sanitizer |
Natural Health Product | Complaint regarding the advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-05-25 | Apetamin Syrup Canada | Apetamin Syrup | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-22 | Kijiji.ca Crimson |
Covid Touch-free PPE Dispensers | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-22 | Amazon.ca | Ensemble Covid-19 arc-en-ciel, Bandeau et Masque de Protection de citoyen | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-21 | Canadian Western Herbs | Herbs | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-20 | Groupe Alliance Privilege | Hand Sanitizer Gel | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-20 | Jelavemesmains.com | Désinfectant Pour Les Mains | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-20 | Kijiji.ca | Professional Face Shield Transparent - COVID 19 Protection | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-19 | Best Buy | Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-14 | ALPS MD | Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-14 | Vita Activate | Medicinal Mushrooms | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-05-13 | Kijiji.ca | Plasma Air Purifier - 10/10 air quality indicator | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-13 | Amazon.ca | Various products | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-05-11 | O'Canada Soap Works | Hand Sanitizing Lotion | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-05-05 | Wish.com | Disposable Nitrile Gloves | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-05-01 | Canadian Distribution Channel Inc. | Cdc Brand Hand Sanitizer Cdc70hs | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-30 | Wellness Longevity Clinic | Healing Water | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-27 | Cell For Life | Remestemcel-L | Biologic | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-23 | Clinique Valerie Berthelette | Arsenicum Album 30ch | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-23 | Constant America | Manogel | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-22 | NRP Organics | O Legado Fortify™ Beverage | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-22 | Apexlab.ca | Germ Be Gone Germ Be Gone! Hand Sanitizer Gel |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-21 | Newchic.com | KN95 Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-04-20 | Sani Express | Germa-San Hand Sanitizer | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-09 | Rocky Mountain Soap Company | Nomad Hand Sanitizer | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-04-07 | Medixbc.ca | Not specified | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-06 | SilverLung | SilverLungs Generator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-03 | B-Y's Honey Farm | Propolis | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-04-03 | Sugarlash Pro | Sugarlash Pro | Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-31 | Kijiji.ca | Tumeric Capsules | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-30 | Amazon.ca | Black Cohosh Root Powder | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-30 | Kijiji.ca | Brad King Prostate 90C | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-26 | All or Nothing Brewhouse | Hand-sanitizers filled in beer cans | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-26 | Amazon.ca | Disposable Children Surgical Protection Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-20 | La Parapharmacie | Advanced Prostate Relief | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-19 | Go Natural Canada | Optimal EFA | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-19 | Good N Natural | Estrosmart | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-19 | Ki Nature et Santé | Health First Vitamin D Supreme | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-17 | Harmless Products LLC | Harmless Cigarette | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-12 | Alive Health Centre | Adrena Smart | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-12 | Ave Maria Specialties | Pau d'Arco Inner Bark | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-12 | BMS Resources | New Roots Ultra Zinc | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-12 | Body Energy Club | Ultra Zinc | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-12 | Food Smiths | Coenzyme Q10 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-12 | Global Chinese Herb Healing | Cancer Tumor E-consultation | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-12 | Hollow Reed Holistic | Not specified | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-11 | Calgary Integrative Medicine | Supplements to treat covid | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-09 | Beauty Rewind, Inc. | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-09 | External Affairs Medical Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-09 | Laser and Skin Care Med Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-09 | Lucere Dermatology & Laser Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-06 | Iontocure | Iontocure ID- 200 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-06 | Renu Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-03-04 | Cialis Canada | Cialis | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Cialis | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-03-02 | Encore Medical Rejuvination |
|
Biologics | Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-02-26 | Dunbar Medical (Amazon.ca) |
|
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-26 | Innovus Pharmaceuticals Inc. | RecalMax | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-26 | Seaford Pharmaceuticals Inc. | K-Citra 10 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-25 | Yabangbang (Ebay.ca) | Yabangbang Hand Piece | Medical device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-24 | Danesthetics at Third Avenue Spa |
|
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Nuceiva and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-02-19 | Provita Nutrition | Biopiperine | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-17 | Ion Genacol Canada Inc. | Genacol | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-14 | 4'Pat Beauté Inc. | Baume Protecteur Équidéo 400 G | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-05 | Abboud Plastic Surgery Centre |
|
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox and PRP | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-05 | Carrie'L Salon and Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-02-05 | Dermis Advanced Skin Care |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Nelkyra, Juvederm, Trusculpt and Pollogen | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-02-04 | Elle Québec | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-02-04 | Ottawa Laser Clinic |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Latisse, Juvederm and Restylane | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-31 | La Coop | Gastribalance | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-31 |
|
Various products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-27 | The Best You |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-22 | Costco Wholesale | Webber Natural Apple Cider Vinegar Capsules | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-21 | Tosoni MD |
|
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-20 | Mydtox Relief Inc. | DHM Detox | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-14 | Bellair Laser Clinic |
|
Prescription Drugs, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-14 | Gilead | Yescarta | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of Yescarta | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-14 | HPI Health Products Inc. | Lakota Roll-On Pain Reliever | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-14 | New Derma Med Laser Clinic |
|
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Belkyra and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-14 | Skin Injectables |
|
Prescriptin Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Latisse and Teosyal Ultra Deep | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-14 | Toronto Beauty Clinic |
|
Prescription Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-14 | Toronto Botox |
|
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Revanesse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Anti-Aging Medical and Laser Clinic Vancouver |
|
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Belkyra, Latisse and Juvederm Volift | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Cinderella Beauty Clinic |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse and Ulthera | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Dr. Daniel Yip Restorative Skin Care Health |
|
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | EverYoung Medical Aesthetics Centre |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Coolsculpting and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Profile Ltd. |
|
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Richmond Cosmetic |
|
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Belkyra and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-13 | Vancouver Laser |
|
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse, and Sculptra | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-01-10 | Felix Health Inc. |
|
Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-08 | Slim Reset | Slim3Tox | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-07 | D2LM Distribution Inc. | Sleek | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-06 | Biotrade Canada Ltd. | U-Dream | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2020-01-06 | Frontrow Canada | Luxxe White Enhanced Glutathione | Natural Health Product | xComplaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-31 | Animora | Gel Dentaire Canneberges | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-27 | Innovus Pharmaceuticals Inc. | Apeaz | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-23 | Harmonic Arts Botanical Dispensary | Cordyceps Mushroom Dual Extract Powder | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-23 | Innovus Pharmaceuticals Inc. | RecalMax | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-21 | Elizabeth Lavoie | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox cosmetic | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-20 | Earth MD | NN. 14T0 Environmental Aid NN.B7J4 Colloidal Silver |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-20 | LaserBody MD | Botox Cosmetic (Onabotulinum Toxin A) Botox Dysport |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-19 | RejuvaMD | Botox Cosmetic (Onabotulinum Toxin A) Botox Latisse |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-16 | Victoria Park MediSpa | Botox Cosmetic (Onabotulinum Toxin A) Botox Xeomin Dysport Belkyra |
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport and Belkyra | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-11 | Vision Ease | Clear Blue Filter Lenses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-10 | Blue Sky Supermarket Hasty Market |
Stud 100 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-10 | Concept Medical | PRP - Platelet-Rich Plasma | Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-10 | Safeway Pharmacy | Various products | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-10 | The CanadianPharmacy.com & AccuScreen | Various products | Prescription Drug, Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-09 | SteroidsCanada.ca | Testosterone | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-06 | Puressentiel Canada | SOS Lice Complete Treatment Lotion + Comb | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-05 | Serene Radiance | Botox Cosmetic (Onabotulinum Toxin A) Dysport Belkyra Latisse |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-12-04 | Renu Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-04 | VGH Solutions Inc. | Dr-Ho's Circulation Promoter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-03 | San Medica International, LLC | SeroVital | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-12-03 | The Cosmetic Clinic | Botox Cosmetic (Onabotulinum Toxin A) Dysport Xeomin Latisse Deoxycholic Acid |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin, Latisse and Deoxycholic Acid | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-28 | Albany Laser and Cosmetic Centre | Botox Cosmetic (Onabotulinum Toxin A) Kybella Dysport |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Kybella and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-28 | Cosmedics | Botox Cosmetic (Onabotulinum Toxin A) Dysport Xeomin Belkyra |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Belkyra | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-25 | Les Produits Camelus | Huile D'Autruche | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-25 | Ottawa Medical Spa and Aesthetics | Botox Cosmetic (Onabotulinum Toxin A) Belkyra Latisse |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-25 | Pacific Mental Health | Cozaar | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-21 | Fertilify Inc. | Fertilify | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-21 | Technologies Yad Inc. | Fertil Pro Ubiq | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-15 | Nutri-Os | Animodel 10-Emotion | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-14 | High Tech Development LLC | Electro Antiperspirant | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-14 | Iontocure | Iontocure ID-100 Iontocure ID-200 |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-14 | RA Fischer co. | RA Fisher MD-1 RA Fisher MD-2 |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-13 | Compass Dermatology | Botox Cosmetic (Onabotulinum Toxin A) Xeomin Dysport Latisse Belkyra Sculptra |
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Latisse, Belkyra and Sculptra | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-13 | RA Fischer Co. | RA Fisher MD-1 RA Fisher MD-2 |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-13 | Zoono Group Limited | Zoono Skin Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-07 | Jamieson Laboratories Ltd. | Vitamin C Vitamin D Mushroom Complex |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-11-01 | New Image Cosmetics | Botox Cosmetic (Onabotulinum Toxin A) Latisse Belkyra Juvederm Juvederm Voluma Juvederm Volbella |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra, Juvederm, Juvederm Voluma and Juvederm Volbella | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-01 | Sherlase Clinic | Botox Cosmetic (Onabotulinum Toxin A) Latisse Juvederm Softlift |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-01 | Teshima Plastic Surgery | Botox Cosmetic (Onabotulinum Toxin A) Belkyra Latisse |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-31 | Elitemed Inc. | Elite-PRP | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-31 | NAWAI IMPORTS | Etu'S Kava | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-30 | Emotions Lab | Bonheur | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-29 | Natural Path/Silver Wings LLC | Colloidal Silver 50 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-29 | The Himalaya Drug Company | Garcinia Veincare Leancare Arjuna |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-28 | Innovation Dermatology | Botox Cosmetic (Onabotulinum Toxin A) Latisse Belkyra |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-28 | Innovus Pharmaceuticals Inc. | Diabasens | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-28 | Mardian Natural Medicine | ADR Life Force | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-24 | Amy Apsin | Ecohoof Pink Hoof Clay | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-23 | EBYSU | EBYSU Ashwagandha | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-22 | 8 West Cosmetic | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-22 | LiveVantage Canada Ltd. | Protandim Nrf2 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-22 | Vancouver Laser | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-22 | Young Living Essential Oils, LC | Various products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-16 | New Nordic Inc. | Chili Burn Strong Zuccarin Diet |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-15 | Muscle Gear | Zopiclone | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-07 | Imagine Laserworks | Laser Therapy | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-03 | Innovus Pharmaceuticals Inc. | Prostagorx | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-01 | A Touch of Light | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Abboud Plastic Surgery | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Advanced Laser Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Allure Hair and Spa | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Beachwood Cosmetic and Laser | Botox Cosmetic (Onabotulinum Toxin A) Dysport Xeomin |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Chrysalis Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Dermaworks | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-01 | Dermis Advance Skin Care | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Dr. James Bonaparte | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Dr. Julie Lacroix | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Dr. Loyd Van Wyck | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Dr. Peter Brownrigg | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Epiderma | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Facial Surgery and Cosmetic Centre of Ottawa | Botox Cosmetic (Onabotulinum Toxin A) Dysport |
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox and Dysport | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Kanata Skin Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Lavie Health | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | LCI Laser Medispa Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Lorna Vanderhaeghe Health Solutions a Division of Jamieson Laboratories Ltd. | Estrosmart | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-10-01 | Nutraceutical Medicine Company Inc. | PURICA Complete 360 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Ottawa Plastic Surgery | Restylane Juvederm |
Medical Devices | Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | PearlMedica | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Renu Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Revivelife | Botox Cosmetic (Onabotulinum Toxin A) Dysport Juvederm |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Skin Revival Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Skins Derma | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | The Best You | Botox Cosmetic (Onabotulinum Toxin A) Belkyra |
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox and Belkyra | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | The Ottawa Clinic | Botox Cosmetic (Onabotulinum Toxin A) Belkyra |
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox and Belkyra | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | Vancouver Laser and Skin Care Centre Inc. | Latisse | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Latisse | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-10-01 | WassefMD | Restylane Juvederm |
Medical Devices | Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-30 | Arthritis Society | Humira (Adalimumab) | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of Humira | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-30 | Crohn's and Colitis Canada | Humira (Adalimumab) | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of Humira | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-30 | Joyviva.ca 8 West Cosmetic Surgery and Laser Skin Clinic |
Latisse | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of Latisse | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-28 | Downtown Vancouver Optometry Clinic | Latisse | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-09-27 | Innovus Pharmaceuticals Inc. | Prostagorx | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued. |
| 2019-09-26 | Nembutal Online Euthanasia | Nembutal | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Nembutal | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-24 | Intellistem Technologies | Stem Cell | Biologic | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-23 | Innovus Pharmaceuticals Inc. | Urivarx | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued. |
| 2019-09-19 | John Ellis Water | Faraday-Ellis Water Machine | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-17 | Green Biotics Kiosk | E-Pulse Tectura Beauty EMS-Pro Tech Avologi Scientific Eneo Advanced- Model ENEO426 Lavelier-Advanced Marine Bio-Syringe 12g/0.42oz |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-13 | Evolution Fitness | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-13 | Sangter's Health Food Store | Magnesium Hydroxide with Malic Acid Magnesium Bisglycinate Magnesium Oxide 420mg |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-12 | Innovus Pharmaceuticals Inc. | Recalmax | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-09-10 | Jiani Medical Stockings | Jiani | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-09-09 | Innovus Pharmaceuticals Inc. | Prostagorx | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-09-04 | Sprout Pharmaceuticals Canada | Addyi | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Addyi | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-29 | Biosense Clinic | L-Glutamine Plus Apple Cider Vinegar + Cr Inositol+ |
Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-29 | Vita Aid | L-Glutamine Plus
Termidm Apple Cider Vinegar+Cr Inositol+ Optifort Verdha Cerebright |
Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-28 | Borea Canada | Various products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-08-28 | Merck Vaccines Pfizer Vaccines |
Gardasil 9
Prenar 13 Trumenba |
Biologic | Complaint regarding the direct-to-consumer advertising of vaccines | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-08-28 | Prime Hemp | Prime Respiratory | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-28 | Veeva | Veeva Teen Formula Veeva Sleep Formula Theanine and Magnesium Essential Oil Mists Aromatherapy Roll-ons Pure Essential Oil Blends |
Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-28 | Well Being Journal | Psilocybin | Prescription Durg | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-08-19 | D2LM Distribution Inc. | Kit Sleek | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-16 | Chrysalis Rejuvenation Clinic | Botox Cosmetic (Onabotulinum Toxin A) Dysport Juvederm Radiesse Yeosyal |
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Juvederm, Radiesse and Yeosyal | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-16 | Kanata Skin Clinic | Botox Cosmetic (Onabotulinum Toxin A) Latisse Belkyra Juvederm |
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-14 | Dermapure | Botox Cosmetic (Onabotulinum Toxin A) Dysport Xeomin |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-08-14 | EverYoung Medical Aesthetics Centre | Botox Cosmetic (Onabotulinum Toxin A) Dysport Belkyra Kybella |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Kybella | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-14 | Peak Human MD | Botox Cosmetic (Onabotulinum Toxin A) Belkyra Juvederm Revanesse |
Prescription Drug, Biologics, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Juvederm and Revanesse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-14 | Pender Medi Spa | Botox Cosmetic (Onabotulinum Toxin A) Latisse Juvederm |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-14 | Skin Technique | Botox Cosmetic (Onabotulinum Toxin A) Juvederm Revanesse |
Prescription Drug, Bioloic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Revanesse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-14 | Yaletown Laser Centre | Botox Cosmetic (Onabotulinum Toxin A) Dysport |
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-13 | Bodé Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-13 | Dermis Advance Skin Care | Botox Cosmetic (Onabotulinum Toxin A) Belkyra Juvederm |
Prescription Drug, Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-13 | Facial Surgery and Cosmetic Center of Ottawa | Botox Cosmetic (Onabotulinum Toxin A) Dysport Latisse |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-08 | Innovus Pharmaceuticals Inc. | Apeaz | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-08-06 | DermaWorks | Botox Cosmetic (Onabotulinum Toxin A) Belkyra Dysport Filler |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport and Filler | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-08-01 | Pink Lotus Alternative Care | Cool Mint Cannabis Body Butter Cedarwood Cannabis Body Butter Lavender Cannabis Body Butter Cannabis Synergy Body Butter Cannabis Sweet Grass Body Butter |
Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-30 | Viker Company Group Ltd. | Multiflowers Green Bee Propolis Sangel |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-29 | Innovus Pharmaceuticals Inc. | BH Testosterone Booster | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-26 | Milestone Pharmaceuticals Inc. | Etripamil | Prescription Pharmaceutical | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-23 | Innovus Pharmaceuticals Inc. | Urivarx | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-19 | RenuSpa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-16 | Hearbloom | Hearbloom x1 Hearbloom x2 pro |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-16 | MediNinja | Earcentric Joy Earcentric Easycharge Earcentric Easycharge2 Earcentric Fit Earcentric Mini800 |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-12 | All Natural Nutritional Products | Smooth Change Heart Health Bone Health |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-11 | Northern Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-10 | Chinook Hot Tubs & Saunas | Infrared Sauna | Medical Device | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-10 | Groupon Inc. | MIC-Lipotropic B12 Oral Shots | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-09 | Iontocure | Iontocure | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-07-09 | Sparkle Lifestyle & MediSpa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-08 | Iscador AG | Iscador M Serie Liquid | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-07-02 | Innovus Pharmaceuticals Inc. | Diabasens | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-24 | Skins Derma Care | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-19 | GSK | Nucala | Biologic Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-19 | The Spa 654 Club | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-15 | Evolt Accuniq |
Evolt360 | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Acacia Health | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Ballistic Labs | TRT | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Blackstone Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Clearlight Saunas Canada Canada Saunas Sauna Works |
Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Eco-Tech Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Growthcell Global Corporation | Growthcell | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Health Mate | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Jacuzzi Ontario | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | JNH Lifestyles | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Lifeworks | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Montreal Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | The Sundance Spa Store | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-13 | Tropical Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Ultimate Products for Life | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-13 | Wayfair LLC | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-07 | Canadian Spa Company | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-04 | Clinique de Chirurgie Esthétique | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-04 | Medical Spa Club | Latisse | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Latisse | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Centre de Dermatologique du Québec Métropolitain | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Cinq Sens - Médico Esthétique | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Epiderma | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | La Clinique de Chirurgie de Gatineau | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-06-03 | Lunaesthétique | Restylane Skinboosters Radiesse |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Medic Spa Gatineau | Botox Cosmetic (Onabotulinum Toxin A) Dermal Fillers |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Dermal Fillers | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-31 | Naka Herbs & Vitamins Ltd | Naka Platinum Nattokinase | Natural Health Product | Complaint regarding the advertising of unauthorized claim | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-25 | Bausch Health, Canada Inc. | Cold-FX | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-24 | New Nordic Inc. | Equazen | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-21 | Innovus Pharmaceuticals, Inc. | Diabasens | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-14 | Dental Brands | SDI Permite 1 Spill | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-14 | Island Smile | SDI Pola Day CP 35% | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-13 | Foot Care Matters | Laser | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-12 | Dermalogix Partners Inc. | Dermazinc Spray | Nonprescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-08 | Michigan Integrative Health | Stem Cells | Biologic Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-05-07 | Toda Herbal International Ltd. | HeartofGold Formula | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-07 | Zoetis Canada Inc. | Simparica | Veterinary Health Product | Complaint regarding advertising of misleading product information | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-29 | Regional Safety Inc. | Bacitracin Zinc Neomacin Polymycin |
Nonprescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-25 | AbbVie Corporation Amgen Canada Sanofi Canada |
Article on Biosimilars vs. Biologics | Biologics | Complaint regarding an article discussing Biosimilars vs. Biologics | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-25 | Alert First Aid | Philips Heart Start AED | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-25 | Clinique Cholé Médico-Esthétique | Belkyra Sculptura |
Prescription Biologic, Medical Device | Complaint regarding the direct-to-consumer advertising of Belkyra and Sculptura | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-25 | Clinique Neuro-Outaouais | Botox Cosmetic (Onabotulinum Toxin A) Xeomin |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox and Xeomin | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-25 | Vetrex Group Inc. | Dasuquin | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-24 | La Clinique du Dr. Sylvain Simard | Botox Cosmetic (Onabotulinum Toxin A) Hyaluronic Acid |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox and Hyaluronic Acid | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-24 | Novaderma | Botox Cosmetic (Onabotulinum Toxin A) Xeomin Dysport |
Prescription Drug, Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-23 | Helius Medical Technologies | Portable Neuromodulation Stimulator (PoNS) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-23 | Odas | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-22 | Ebay (Spectra) | Spectra S1 Breast Pump | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-18 | Individual selling on Kijiji | Lantus Solostar | Biologic Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-18 | Obesity Research Institute, LLC. | Lipozene Metaboup Plus |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-12 | Wal-Mart Canada Corporation | Infrared Sauna Costway Portable Steam Sauna |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-11 | Proflamps | Proflamps | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-10 | Amazon (HSTV) | Pocket Fetal Doppler | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-10 | Amazon (Snugglebug) | Baby Sound Amplifier Monitor | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-06 | Homeocan Inc. | Kids 0-9 Night Syrup | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-02 | Annette Landman White Dove Healing |
Educator Biofeedback System Pro Educator Cybernetic System |
Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-04-02 | Renuspa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-03-29 | Dr. Frédéric Croteau | Breast Implants | Medical Device | Complaint regarding the direct-to-consumer advertising of misleading information | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-25 | NeuroReset Inc. | NeuroReset | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-22 | Stem Cell Centers | Stem Cell Therapy | Biologic Drug | Complaint regarding the advertising of an unauthorized product including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-21 | Compass Dermatology | Joule Laser System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-20 | Amazon (SmartValleyTech) | Gvento TENS Unit | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-18 | Zymeworks Inc. | ZW25 ZW49 |
Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-14 | Healthy Planet Canada Popeyes Canada |
Kaizen Ephedrine HCL 4Ever Fit Ephedrine HCL Synergenex Ephedrine HCL |
Natural Health Products | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-12 | BioTE Medical | BioTE Hormone Pellet Therapy | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-11 | Distribution JB Beauté Inc. | Hyaluronic Acid | Natural Health Product, Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-05 | PAC Health (Canada) Inc. | Sambucol | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-03-05 | Sage | Saje Tranquility | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-28 | Exhalo Inc. | Halogenerator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-28 | Reviviscent Health | Not Specified | Natural Health Product - Homeopathic | Complaint regarding the advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-28 | Salt Wave | Halogenerator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-28 | The Spa Ottawa | Halogenerator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-27 | Canadian Halotherapy Association | Salsano Halogenerator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-22 | Meditech International Inc. | Bioflex Laser Therapy System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-20 | JackHealth | Sildenafil Tadalafil |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-02-14 | Berton Physiotherapy & Chiropractic | Bioflex Laser Therapy System Infrared Sauna |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-14 | Nia Pure Nature | Moringa | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-13 | Maple Health Organic Inc. | Cold + Flu Therapy | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-02-08 | Euro Reflections Hair Studio-Spa-Medispa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of misleading product information | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-08 | Euro Reflections Hair Studio-Spa-Medispa | Sculpsure Venus Freeze MP2 Halogenerator |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-04 | Bellair Laser Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-02-01 | Saunafin Saunas | Saunafin | Medical Device | Complaint regarding the advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-30 | Ebay (dentalandhealthcare) | Electro Convulsive Therapy Unit | Medical Device | Complaint regarding the advertising of an unauthorized product including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-22 | Insight Enterprises Inc. | Joint Aid Plus | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-21 | Bayer Inc. | Nova-T (Intrauterine Device) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-21 | Superior Medical Limited | Nova-T (Intrauterine Device) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-08 | Alive Health Centre | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2019-01-08 | Not specified; unlisted American "scam" company (1-866-453-6467 ext 1064) | HP-360 Oil | Natural Health Product | Complaint regarding the advertising of an unauthorized product including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon | BU (Laser-based Medical Device for Onychomycosis)_ | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon | Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon (Cure X) | Cure-Ex (Laser-based medical device for Onychomycosis) | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon (Emperor of Gadgets) | Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon (Home Care Wholesale) | (Laser-based medical device for Onychomycosis) | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-28 | Amazon (Two Blue Diamonds) | (Laser-based medical device for Onychomycosis) | Medical Device | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-19 | Shoppers Drug Mart | Botox Cosmetic (Onabotulinum Toxin A), Dysport and Latisse | Biologics | Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-18 | Aloe Vera of America, Inc. | Forever Beta-A-Care | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-18 | Postal DMD, Inc. | Regalia-C 191 | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-11 | Quincy Bioscience | Lipozene | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-11 | Quincy Bioscience | Prevagen | Natural Health Product | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | A Beautiful Child Placenta | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | A Gift of Life | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Alex James Wellness | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | All Birth | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Association of Placenta Preparation Arts (APPS) | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Baby Mine Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Beautiful Beginnings Ontario | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Bella Baby Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Beth Mackenzie Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Birth Ways International | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Birthing Blessings Doula & Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Blissful Birth | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Bloor West Doula & Placenta | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Blossoming Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Brooke Heffernan Birth & Postpartum Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Central Alberta Doulas Inc. | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Childbirth Choices | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Chinook City Doulas | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Circle of Life Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Dorothy Kaminski Guerra | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Earth Bound Holistic Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Earthside Journeys- Maternal Health Supporter and Infertility Warrior | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Edmonton Area Family Doulas Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Embrace Birth Doula Care | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Gentle Birth Corporation | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Graceful Birth Doula Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Hamilton Doula Group | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Healing Tree Essentials | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Kelly Maslen | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Lake Country Doulas | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Life After Birth | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Madelina Birth & Baby | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Maidenhair Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Mandala Birth | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Melynda Petersen Birth Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Mia Bella Mamma Placenta Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Miracle Placenta Care | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | New Roots Birth Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | New Spirit Arrivals | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Nikky Clarke Placenta Encapsulation | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Nurtured Life Placenta | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Oak & Acorn | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Okanagen Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Placentials | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Prenatal Journey | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Pure Birth | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Pure Placenta | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Ridge Meadows Doula Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Roots of Life Placenta Encapsulation | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Steady Hand Birth Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | SuperMomma Doula & Placenta Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Taking Root Doula Care | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Tender Touches Doula Services, Inc. | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | The Brampton Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | The Nesting Instinct | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | The Wellness Garden Doula | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Toronto Placenta Services | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-04 | Winnipeg Placenta Encapsulation | Encapsulated Human Placenta | Biologic | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-12-03 | Inception Lifebank | Umbilical cord blood | Biologic | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-29 | Alnylam Pharmaceuticals Inc. | ONPATTRO (Patisiran) | Biologic | Complaint regarding the advertising of an unauthorized product | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-29 | Saje Natural Business Inc. | Sage Pain Release Essential Oil | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-22 | Naturally Splendid Enterprises, Ltd. | Natera-FX Phyto Mood | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-19 | Counter Scientific Development (GZ) Limited | Dr. Ho's Circulation Promoter | Medical Device | Complaint regarding the advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-14 | Guangzhou Xinbo Electronic Co., Ltd | Circulation Promoter TENS | Medical Device | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2018-11-09 | ByoSent Pharma INC | Feramax Polysaccharide- Iron Complex | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-11-09 | Stephen Health Agency Inc., Med Marijuana Division | Mari-Co Cannabis Sativa Seed & Coconut Oil | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-31 | Bio-K + International INC | Bio-K Plus Strong-Fort | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-31 | JAMP Pharma Corporation | Potassium Chloride | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-31 | Johnson & Johnson INC. | Polysporin | OTC | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-22 | Ebysu Nutrition | ENYSU Milk Thistle Extract | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-10 | Procter and Gamble INC. | Align Probiotic Supplement | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-03 | Pfizer Canada INC. | Prevnar 13 | Biologic | Complaint regarding the direct-to-consumer advertising of Prevnar and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-02 | New Nordisk Canada INC. | Saxenda | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Saxenda | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-10-01 | Sisu Inc. | Full Spectrum Curcumin | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-09-27 | BritaMed Inc. | Fox Laser System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2018-09-27 | Fotona D.O.O. | Fotona XP Focus | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-09-25 | Beautybarnurse | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-09-18 | Webber Pharmaceuticals Inc. | Various Products | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-09-05 | GlaxoSmithKline INC. | Shingrix | Biologic | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-09-04 | New Nordic INC, Webber Naturals | Various Products | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-31 | Similasan AG | Similasan | Natural Health Product- Homeopathic | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-30 | Seafood Pharmaceuticals | Seacalphyx | Prescription Drug | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-27 | New Nordic Inc and Webber Naturals | Various Products | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-17 | Clarite Laser Esthetics | Botox Cosmetic (Onabotulinum Toxin A) and Xeomin | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox and Xeomin | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Bradford Skin Clinic and Med | Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Dr. Robertus Laser and Cosmetic Clinic | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Dr. Boulas Medical Spa | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Glow Medispa | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | LaserBodyMD | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Rival Cosmetic Surgery | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Santuary Spa Newmarket | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, unauthorized claims, and the advertising of the Health Canada logo and endorsement by Health Canada | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Skin Care Medica | Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | The Centre for Dermatology | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | The Van Vilet Clinic | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | The York Plastic Surgery Centre | Juvederm | Medical Device | Complaint regarding the advertising of unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | Visage Clinic | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-16 | York Laser and MedSpa | Various products | Prescription Drug and Medical Device | Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-03 | QRA Services Canada, Premier Research Labs Canada | Premier Research Labs products | Unknown | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-08-01 | Pharmalucence | Pharmalucence Generic Mebofenin | Prescription Drug | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-30 | Plexus Worlwide LLC | Various products | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-27 | External Affairs Medical Spas | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-27 | Groot Derma Surgery Centre | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-27 | Lucere Dermatology and Laser Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-27 | Medexus Inc. | Various products | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-25 | Back to Earth | Sweet Pea | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-19 | Med Barn INC. | Visceral+GastroGard | Veterinary Health Product and Prescription Drug | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-11 | Inspire Esthetics | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-07-09 | HerbaMAX Canada | HerbaMax for Women, HerbaMax for Men | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-27 | Regalia C-191 | Regalia-C-191 | Natural Health Product | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-20 | Breathe Body and Soul Spa | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-20 | CBD Therapies | Various Products | Cannabis-Natural Health Product Interface | Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-19 | InMode Aesthetic Solutinos | Forma and Fractora | Medical Device | Complaint regarding the advertising of products with unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-12 | The Sharma Clinic | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-07 | Endoceutics | Intarosa | Prescription Drug | Complaint regarding the advertising of unauthorized products and unauthorized claims | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2018-06-04 | CBD Therapeutics | Various Products | Cannabis-Natural Health Product interface | Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
Closed complaints
| Date received | Company/ Organization | Product(s) | Product type | Complaint detail | Action |
|---|---|---|---|---|---|
| 2022-06-24 | City Wear Optical | Freshkon Lacelle by |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-06-22 | Natural Factors Nutritional Products Limited | Magnesium Bisglycinate; Mag Bisglycinate; Magnesium 200 mg Magnesium 200mg; Magnesium; Magnesium 200mg; Magnesium Bisglycinate; Magnesium Bisglycinate 200mg; Pure Magnesium Bisglycinate Magnesium Citrate; Magnesium; Magnesium 300mg; Magnesium Citrate 300mg |
Natural Health Product | Complaint regarding the advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2022-06-22 | Les Eaux Saint-Léger/Waters Inc. | Solexin.H2O avec alcool Solexin.H2O Sans Alcool HydraPure Desinfectant; HydraPure Sanitizer |
Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2022-06-21 | D2D Health Co. | Phare Medica Turquoise Nitrile Gloves - CASE (1000 Gloves) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2022-05-19 | OlegoXpress | Re-Usable Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-05-18 | Aura Inner Beauty Inc. | Aura Inner Beauty Restorative Powder | Natural health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2022-05-17 | Harmonic Arts | Chaga Syrup |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-05-17 | BlueSky Organics | Ultra-Lyte | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-05-13 | Aaramex CA via Amazon.ca | Blood pressure monitor | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-05-12 | Wonders of Nature | Organika Cordyceps St. Francis Green Tea Other Various Products |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-05-12 | Spectrum Supplements | Sockeye Salmon | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-05-09 | RoseSkinCo. | Lumi - IPL Hair Removal Handset and the OG - IPL Hair Removal Handset. | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-05-06 | FION Beauty Supplies Canada Inc. | HydraDerm+ Professional | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-05-05 | Allex Housses | Gamacide3 Multisurfaces Wipes | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-05-02 | Fion Beauty | Hydroderm Professional | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-04-26 | Walmart.ca | Multiple unlicensed pulse oximeters | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-04-25 | Swish Canada | Enviro-solutions ES15 Spray & Wipe | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-25 | RW Medical | Germosolve5 Disinfectants | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-25 | Nutramart Shop | Herba Super Curcumin 95 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-25 | Gangne en Sante | Various Health Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-21 | Regent Supply | Armstrong StrongArm On The Mark Disinfectant Neu Quat Disinfectant |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-20 | Darling Linda, YZPC-CA, WT-CA and Y-LANA Amazon.ca | Bloodpressure monitor- | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-04-20 | Femometer/ BONGMI/BONGMI INC via Amazon.ca | Unlicensed IR Thermometer Basal Thermometer Menstrual Cups |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-04-08 | BerryFirst Canada | Saskatoon Berry | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-08 | High Level Wellness | AOR Carnosine – 500 500MG AOR Vitamin D3 1000IU Alpha Science Prosta-Fx Alpha Science Ultimate Fiber Plus |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-04-07 | Eden Herbs | Acai Freeze Dried Powder 2.5% Anthocyanidins Super Prostate Max |
Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2022-04-04 | Youlab | FaStep COVID-19 IGG/IGM Antibody Rapid Test kits Hynaut KN95 Protective Face Mask |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-04-01 | 3D Medical Technologies Inc. | 3D Hydrofacial | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-31 | Amazon.ca by SwiftFinder | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-31 | Hebei Newangie Technology Co. Ltd. on Alibaba.com | Multiple devices including HIEMT EMS EMSCULPT MACHINE (muscle burning and fat slimming); HIFU, Diode Laser Hair Removal, Picosecond Laser, Cryolipolysis, Laser Slimming | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-03-30 | Good Health Naturally | HealthPoint device and accessories | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-30 | Amazon.ca by General Medical Company | Drionic Wireless Devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-03-29 | Xediton Pharmaceuticals | Revival PRP Kit Revival PRP Tube Magna PRP Kit Magna PRP Tube Revival PRF Tube |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-22 | adss.com.cn/canada/ | HIFU (high intensity focused ultrasound) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Import Alert Activated. |
| 2022-03-20 | Zhengzhou PZ Technology Co. Ltd. | Onyx Freeze Onyx Sculpt UMSCULPT |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Import Alert Activated. |
| 2022-03-20 | Onyx Esthetique and Zhengzhou PZ Technology Co. Ltd | Umsculpt Onyx Freeze Onyx Sculpt |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-03-17 | Amazon.ca by Hunafa | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-11 | 9355936 CANADA INC DBA CPL MED | B-SHAPE T.M.C | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2022-03-09 | Virta Trading Ltd. | Virtalite nitrile examination gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2022-03-08 | Amazon.ca | Blood Pressure Monitor Automatic Automatic Wrist CK-W355 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-08 | goodhealthcanada.com | HEALTHPOINT (T.E.N.S.) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-03-04 | SVN Canada | Melatonin True Greens Active Men Progressive Phytoberry |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-03-03 | Old Malone Kristapore Manoukian Pharmacy | PureNature Surface Sanitizer | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2022-03-03 | Eddie's Hang-Up Display Ltd. | MedPro Defence Bioclean Disinfectant | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-03-03 | Opticalset, Suzhou Aitomu Medical Technology Co. Ltd. (DBA Aitomu) and Wenzhou Jingeili Foreign Trade Co. Ltd. (DBA Howdy Optics Co. Ltd.) | Multiple unlicensed devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-03-02 | Go Test Rapide | SARS-CoV-2 Antigen Self Test Nasal | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2022-02-25 | Amazon.ca | Fingertip pulse oximeter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-23 | AirPhysio | Oscillating Positive Expiratory Pressure (OPEP) device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2022-02-15 | Women's Global Health Innovations | Bfree Cup | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-14 | Cottonia Products 2000 Inc. | Rapid SARS-COV-2 Antigen Test Card | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims. Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Material removed. |
| 2022-02-14 | A fleur de vie | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-02-14 | Green Union Capital Inc/711 Labs and Rapid Kit | Rapid SARS-COV-2 Antigen Test Card | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims. Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Material removed. |
| 2022-02-14 | www.getwellue.com | IBreeze APAP and BPAP machines | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-13 | Boss Medical Limited | PRP Tube | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-11 | Pheonix Digital Health Inc. | Viagra Cialis Generic Propecia |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-11 | Rocky Pharmacy | Viagra Cialis |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-11 | UpGuys | Sildenafil Vardenafil Tadalafil |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-06 | Amazon.ca by HPEI-US | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-02-02 | Healthtree | Siberian Ginseng Herbal Factors 250 Capsules |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-31 | Amazon.ca by QBDQ STORE | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-31 | Amazon.ca by Walda-Ca | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-31 | CanPrev | Vitamin D3 2500 |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-31 | Naka Herbs and Vitamins | Vitamin D3 1000IU Various Liposomal products |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-26 | Shop Alive | Vitamin D3 & K2 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-26 | Honey and Ginger | Bee Propolis Drops Canadian Chaga Extract |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-25 | Straadiance Medical Suplpy Ltd. | Checknow Covid-19 Antigen Rapid Test Rapid SARS-COV-2 Antigen Test Card |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-21 | Amazon.ca | Drionic wireless devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-21 | Decorative contact lenses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. | |
| 2022-01-21 | WN Pharmaceuticals Ltd | WN Turmeric Ultra Strength Capsules 32500 mg | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2022-01-20 | CanAm Scientific | Standard F Covid-19 AG Fia Standard Q Covid-19 AG Test Standard Q Covid-19 IGM IGG Duo Standard M NCOV Real-Time Detection Kit |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed. |
| 2022-01-19 | Amazon.Ca, Manufacturerd By Ningbo Mingtai Medical Instrument Co.,Ltd. | Sun Autoclave | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-01-19 | Physio Supplies Canada | Germinol RTU Disinfectant Cleaner | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-18 | The Hello Cup | Hello Cup and Hello Disc (menstrual product) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-15 | Amazon.ca by GKIO | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-15 | Amazon.ca by Weibo store | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-15 | Amazon.ca by Garden Gift | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-15 | Xiamen Boson Biotech Co, Ltd, My Zone Health and Holotech Inc. | RAPID SARS-COV-2 ANTIGEN TEST CARD | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims. Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Material removed. |
| 2022-01-14 | North Hound Life | Golden Turmeric Superblend: Superfood For Dogs | Non-prescription Drug - Veterinary Use | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2022-01-11 | CoFancy | CoFancy colored contact lenses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2022-01-11 | 1MOZ | Moz Care Argent Colloidal | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-11 | Southern Equine Distributing | Mountain Peak Salt with Garlic | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-11 | Mineral Medix | Hoof Doctor ZeoEquine |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-11 | WellyTails Inc. | Cartilage Hip Joint Dog Rx 5&7 Way Hip |
Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-11 | Verona Health Solutions Inc. | Equine Choice L-glutamine Paste Equine Choice Prebiotic+Probiotic Granular Supplement |
Veterinary Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-01-06 | MEDLEE | Sani-Cloth AF3 Wipes | Over The Counter | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-06 | Chasing Beauty | Needlefree Hyaluronic Acid Device and Dr. Pen Ultima M8 Microneedling System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2022-12-01 | Popeye's Supplements Winnipeg | Believe Estro + Balance 60C, Lorna Vanderhaeghe Adrenasmart 180 caps | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-11-25 | Raw Elements | Warrior Blend Chocolate Protein | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-11-11 | Le Monde au Naturel | SISU Folic Acid COQ10 Other products |
Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2022-01-05 | Seller on Facebook.com | Ivermectin | Prescription drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/removed/discontinued. |
| 2021-12-23 | The Beard Struggle | Micro-Needle Derma Roller | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-21 | Amazon.ca, seller Weibo Store | Generic Non-Contact Infrared Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-15 | you-buy.ca | Generic COVID-19 IGG/IGM Rapid Test (Antibody/Serology) Dr. Pen microneedling pens & cartridge and Zacurate Portable and Reliable SP02 & PR Meter, Accurate Heart Monitor |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products. Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2021-12-15 | Virta Trading Ltd. | Virtalite Nitrile Examination Gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims. | Compliance Achieved; Material removed. |
| 2021-12-15 | Amazon.ca | Lookee Deluxe Pulse Oximeter | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Material removed. |
| 2021-12-14 | The Health Depot | Webber Naturals Vitamin D3 1000 IU | Natura Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-14 | Humn Pharmaceuticals Inc. | Surgical Type IIR Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-12-07 | Biometrics.ca | CIRCUL CLASSIC RING and CIRCUL+ RING |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-07 | Homedics | Premium Pulse Oximeter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-12-06 | Amazon.ca | Smart Sock Owlett Baby Monitor (Fetal Ultrasound Unit) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-05 | Medic Supplies | Fingertip Pulse Oximeter | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2021-12-01 | Ebay.ca | Pump In Style Advanced Shoulder Bag W/Breastpump | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims. | Compliance Achieved; Material removed. |
| 2021-11-25 | Greentech Conservation Inc. Yichang Jiangjing Optoelectronic Co. |
AI face recognition screening machine | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-24 | wristbandtoday.com | CleanGuard Maximum Protection Nitrile Gloves Powder Free Examination Gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-23 | Walmart.ca | Dr. Pen Ultima M8 Microneedling System | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-18 | TechSource | Hearing Aids Fingertip Pulse Oximeter Touchless Temperature Gun Infrared Thermometer |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-15 | Nüderma Esthétique | Soprano Console (Ice Platinum) | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2021-11-04 | drpencanada.ca | Dr. pen microneedling pens and cartridges | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated |
| 2021-11-01 | Quality & Compliance Services Inc. | N/A | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2021-10-25 | Amazon.ca. | PHYDELITY Non-Contact Infrared Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-25 | Vietnam Canada Trading Ltd | Generic Non-Contact Infrared Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-22 | Mon Lait | Breast Pump | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-20 | Senniyo Aesthetics International School of Canada and Senniyo Medical Aesthetics | Multiple unlicensed aesthetic-related medical devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-20 | Amazon.ca | Dr. Pen Microneedling | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-12 | you-buy.ca | Dr. Pen Microneedling | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-06 | 3D Lifestyle | 3D Hydrofacial | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-05 | Cobequid Financial | Ivermectin-Hydroxychloroquine-Vitamin C Tablets | Prescription drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-09-24 | Pronitrile | Nitrile gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Claims removed. |
| 2021-09-23 | PZ Group Ltd. via Alibaba | UMS Sculptor and CoolSlimming | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-09-22 | Vitacore Industries Inc. | Various masks and respirators | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claims removed. |
| 2021-09-21 | Level Up Body Bar and Delfin Company | DELPHIN BODY SCULPTOR MACHINE and LIPO LASER | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed; Import Alert Activated. |
| 2021-09-08 | BEARY4LESS | Dr. Pen Ultima M8 microneedling system | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-09-07 | Best Buy Canada | Oximeter Monitor Fingertip Clip SpO2 Body Health Monitor | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance. |
| 2021-08-21 | Garden Gift And QBDQ via Amazon.ca | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-08-18 | Drucker Diagnostics | CENTRIFUGE 642VFD PLUS | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-28 | drpencanada.ca. | Dr. pen microneedling pens and cartridges | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated |
| 2021-06-25 | Kijiji | LifeTakt Colostrum | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-06-25 | Kijiji | Medifresh Hand & Surface Antiseptic Disinfectant Wet Wipes | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-06-24 | Bio Organic Solutions Corp. | Bio Organic Daily Disinfectant Wipes with HSK-891 | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-06-11 | Zenith Safety Products | Face masks | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claims removed. |
| 2021-06-03 | MCA Group | PROTECHzU - RNC Enviro Care Neutral Disinfectant | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-05-27 | Healgen Scientific LLC/vansky.com | Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated |
| 2021-05-13 | 3W Healthcare Ltd. | Aerobex Disinfectant & Deodorant Spray | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-05-10 | ILLUMINA, INC. | VERISEQ PGS KIT | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-05-03 | Quidel Corporation | Sofia SARS Antigen FIA | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2021-04-30 | Seegene Canada | Generic Covid-19 IGG/IGM rapid test (antibody/serology) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-26 | Combomed Pharmaceutical Inc. | Masque Epura Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-03-04 | Canadian Medical Systems Inc. | CMS V-Monitor | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Complaint regarding the direct-to-consumer advertising of unauthorized products |
Compliance Achieved; Material removed. |
| 2021-02-23 | Henry Schein and Atop Dental Canada | Face mask (N95/KN95 type respirator) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-02-16 | Canadian Medical Systems | Biotab7 | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-02-09 | Little Mountain Homeopathy | Coronavirus Nosode (Novus-CV) | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-02-05 | Benchmark Site Services Inc. | Surface and Hand Disinfectant Mazal Wipes | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-02-05 | Master Distribution Services | SteriWipes Virucidal Wipes | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-01-28 | Go Fog It | Electrostatic Sprayer Tri-jet fogger |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-01-28 | DefendUse.com | SteriWipes | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-01-21 | NineLife.ca | Tomlyn Trifectant Disinfectant | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-01-19 | OrthoCanada | Ultra Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-01-18 | Probuy Safety | Generic non-contact infrared thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-12-29 | Eco Plus Sanitation and Cleaning Supplies | Eco Plus Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-12-21 | National Dental Innovations / National Dental Inc. | ioRinse RTU Oral Rinse | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-12-18 | A-1 SUPPLY | A-1 Supply Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-12-18 | Kijiji | Lianhua Qingwen Jiaonang | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-12-14 | Pelican Graphics | Aqua Sanitizer - 70% Alcohol Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-26 | SwagNorth Ltd. | The Clip Personal Hand Wash | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-23 | CardiAl | CoviLamp | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-11-10 | Kijiji | CONCROBIUM - Broad Spectrum Disinfectant II | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-10 | Kijiji | BENEFECT BOTANICAL DECON 30 DISINFECTANT | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-06 | Etsy.com | Natural Disinfectant Spray | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-05 | CHEMOTEC PM Inc. (Safeblend) | Saniblend RTU | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-11-04 | Kross Direct | Facemask, Disposable and Digital Infrared Thermometer |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed. |
| 2020-10-02 | imagemonitoring.com | Dolphin 4D Dolphin IQ |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-09-28 | TM Safety Supplies | Safetest-COVID19 TM | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed. |
| 2020-09-23 | Medic Lab Pro (Penguin Health) | N95 masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-09-23 | Canadian Choice Supply | COVID-19 related PPE, | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2020-09-21 | Alpha Omega Labs (Herbologics Ltd.) | AO Chlorite | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-08-27 | CHEMOTEC PM Inc. (Safeblend) | Sanitol RTU | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-08-26 | Whiteridge Inc. | Customize Your Sanitizer | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-08-18 | Laboratoires Star Science Inc. | Germicure Gel Antiseptique à l'éthanol 70% | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-08-13 | Safety Box Inc. | Cloth Masks and Protective Nitrole Gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material removed. |
| 2020-08-13 | Grace & Stella Inc. | 80% Alcohol Antibacterial Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-30 | Protegel Québec Inc. | Protegel Nouvelle Formule Antibactérien | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-24 | Marcianna Inc. | Travel Buddy | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-23 | The Raw Office Inc. | Raw Instant Hand Sanitizer Gel | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-16 | Questbridge Group Inc. | Purity Sanitizer Surface Disinfectant | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-07 | RGR Pharma | Skinpen microneedling system with skinpen and skinfuse treatment kit | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claims removed. |
| 2020-07-03 | Choice Probiotics Ltd. | PIP Probio Gel | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-23 | Shell Gas Station - 903 Henderson Hwy | Neutral Disinfectant | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-19 | Canada Gloves Direct | Clear Gel Hand Sanitizer (70% Ethyl Alcohol) | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-18 | Etsy | Various Health Products | Natural Health Product and Over The Counter | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/removed/discontinued. |
| 2020-06-16 | Bio Molecular Systems | MIC QPCR Cycler | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-05-29 | Mode Le Grenier Inc. | Dans Un Jardin - Gel Désinfectant Mains Sans Rinçage | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-26 | Canmed Systems Inc. | Covid-19 Rapid Antigen Test Kits | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-05-26 | O2 Industries Inc. | Face Mask (N95/KN95 Type Respirator) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2020-05-26 | The Cleanery | Food Safe Cleaner | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-24 | Vitatek Solutions | Vital Oxide Disinfectant | Over The Counter | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-22 | Go Viral Services Inc. | Covid 19 Killing Spray | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-19 | INTECH ENVIRO | SteriKleen | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-19 | CanWay FoodService | Pro-BioSan Disinfectant Cleaner | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-05 | F.A.S.T. Rescue Inc. | Antiseptic Hand Gel Germs Be Gone Hand Sanitizer Derma Defense |
Natural Health Product | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-01 | Laboratoires Choisy Ltée | Sani-Derm 3129 Quat-10 |
Natural Health Product Over The Counter |
Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-28 | Purple Urchin Inc. | Hand Sanitizing Spray | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-28 | Wholesale Hand Sanitizer | Bioam Hand Sanitizer Hand Sanitizer Spray |
Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-17 | Shopper+Inc./PrimeCables | Non-Contact Digital Infrared Forehead Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-04-17 | Allied Scientific Pro | Covid related devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-04-14 | Passion Herbale Cosmétiques | Gel Antiseptique Mains Douces Hydratant | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-14 | Ontario College of Traditional Chinese Medicine Inc. | Wuhan Anti-epidemic Herbal Tea Formula | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-11 | GMF ELNA MÉDICAL SQUARE DÉCARIE | Covid-19 Rapid Antigen Test Kits | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2020-04-09 | Orcan Solutions Inc. (Sunshine Environmental) | Naturama Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-09 | Renew U Clinic / Zoar Angel Care Ltd. | Nasal Mask Ointment | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-07 | Nano-Silver Canada | Silver Biotics | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-07 | Gibo Health Food Ltd. | Herbal Tea to Prevent COVID-19 | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-06 | Access Nutrients | Access Digestive Enzyme | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Pacific Northwest Green Cleaning Products | Oxy House Mold and Mildew Wash | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-02 | Amazon Canada | Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-02 | Domenic Stanghini Homeopathy | Various Homeopathic Remedies | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-01 | Dr. Cobi Essential Health Natural Wellness Clinic | Essential Health Vitamin D3 and K2 Capsules | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Healthy Planet Canada | Schinoussa Immune Liquid | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon Canada | Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji | Colloidal Silver | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Refreshit Inc. | Refreshit Spray | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-28 | SBL Testing Technologies | Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material removed; Import Alert Activated. |
| 2020-03-28 | 416 Vapes Inc. | 416 Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | AAHC - Ankang Acupuncture Healing Centre Inc. | Coronavirus Prevention Tea | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Kijiji | Anti-Viral Blend / Essential Oil Products | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Maison Jacynthe Inc. | Huiles Essentielles (Protocole Naturel Anti-coronavirus) | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | The Homeopathic Plus Centre Inc. | Immune Booster | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Healthy Planet | Essential Oil Hand Sanitizer | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Broadgreen Acupuncture | Detox Tea Herbal | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-23 | AliExpress.com | O'Liye | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-23 | Stuart Gross Health Detective | Various Health Products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-21 | NPR Organics | Fortify O Legado Humic | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-20 | Groupe BOD Inc. | BOD SAN 2.5 BOD SAN 2.5 RTU BOD SAN 4.5 BOD SAN 10.0 BOD SAN 10.3 NEUTRA-QUAT BIOXY H GERMA-SAN |
Over The Counter | Complaint regarding the advertising of unauthorized products and products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-18 | GS Beauty Group | Zoono Microbe Shield Anti-microbe Surface Sanitizer & Protectant Spray Zoono Body and Hand Sanitizer & Protectant |
Over The Counter Natural Health Product |
Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-18 | Hunsing Enterprise Ltd. | Yifang (E-FONG) Concentrated Chinese Herbal Products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-17 | PALFIR Genetics | Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Material removed; Import Alert Activated. |
| 2020-03-17 | Di Erbe Inc. | TLC+ Natural Hand and Surface Cleaner | Over the Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-12 | Santé Naturelle (A.G.) Ltée | Adrien Gagnon Phyto Échinacée / Echinacea 270 mg | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-11 | Ebay.ca | Covid19 Virus Preventative | Over The Counter | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-09 | Dr. Amauri Wellness Centre | North American Herb and Spice Oreganol P73 | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-02-19 | Packaging 360 Inc. (flumask.ca) | Face masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-02-13 | FaithTV | Optivida Silver Sol Liquid (Purified Silver - 50 µg) | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-01-31 | SSA Supplies Ltd/hydrodermpro.com | HydrodemPro | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-01-11 | Earthing.com | GROUND THERAPY PATCHES AND KIT EARTHING SLEEP MAT KIT GROUND THERAPY PILLOW COVER KIT EARTHING UNIVERSAL MAT KIT |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-11-15 | Bellisima by Erika and JOE & MARIA Institute of Clinical Micropigmentation | Needle-free Hyaluronic Acid Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-11-05 | Pearlywhitesxo Inc. | Needle-free Hyaluronic Acid | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Claims removed. |
| 2019-11-04 | https://www.luxetiqueacademy.com/ AND https://www.luxetique.info/ | Needle-free Hyaluronic Acid and Dermal Fillers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-11-01 | Unisource Shanghai Co., Ltd. | Baby/Toddler Toothbrush | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Import Alert Activated. |
| 2019-08-30 | Golden Pharma Laboratory Inc. | Prefilled Syringes | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-07-12 | Louise Walsh International Ltd. | HyaPenPro | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Import Alert Activated. |
| 2019-05-02 | Eternal Beauty Institute Winnipeg regarding | Shr Hair Removal Technology (RAD-SHR43345 And RAD-SHR4412) Velashape Body Contouring Technology (RAD-VS4567) HIFU (High Intensity Focused Ultrasound) - Skin Tightening (RAD-HIFU564 and RAD-HIFU54) |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-04-25 | Euro-Essentials | Dr. Pen Ultima M8 Microneedling System 5G Multifunction Nano-Microneedling Device Meso Infinity Electroporation Device |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-02-19 | Float Now YQR | Cryosauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-01-30 | Atmo Services Hyperbares | Yada Soft Shell Hyperbaric Chamber | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material removed. |
| 2019-01-30 | Maeva Centre Hyperbare Saguenary | Yada Soft Shell Hyperbaric Chamber | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material removed. |
| 2019-01-21 | SaunaRay | Saunaray products | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material removed. |
| 2019-08-15 | Cosmopolitan Lash & Brow Academy | Needle-free Hyaluronic Acid Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Claims removed. |
| 2019-06-21 | Beauté Bohémienne | Needle-free Hyaluronic Acid Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved |
Compliance Achieved; Claims removed. |
| 2018-11-27 | Hi-Dow International Inc. | Hi-Dow Wireless TENS/EMS Stimulator | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material Modified. |
| 2018-10-26 | Swiss Bionic Solutions | OMNIUM 1 | Medical Device | Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material removed. |
| 2018-10-19 | Smart Buy Glasses | Prescription contact lenses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2018-10-15 | Iontocure | IONTOCURE ID-100 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2014-05-09 | OxyNova | OxyNova Hyperbaric Chambers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-22 | Livingaurd | Fitness Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-20 | Amazon | IR Thermometers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-20 | Amazon | Microneedling device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-15 | Amazon | Lookee deluxe pulse oximeter | Medical Device | Incident regarding the direct -to- consumer advertising of unauthorized products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2021-11-15 | Novo Nordisk Canada Inc. | Saxenda | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-12 | Land Art | Land Art Vitamine D3 1000 UI per drop, Land Art D3 MK7 Vitamin | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-08 | 72hours.ca | N95 Particulate Respirator | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Achieved; Material and Claims removed. |
| 2021-11-04 | Ontario Inc. | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-12-15 | Virta Trading Ltd. | Non-medical face mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-12-15 | YOU-BUY.CA | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-15 | Lecapucin | Flax Hull Lignans – 200g, Loclo 342g | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-14 | Monde A Vie | Coriolus Versicolor | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-14 | Windham Fabrik Canada LTD. | Ecological Hand Sanitizer – 1 Gallon | Pharmaceutical (Non-Prescription) |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-14 | Humn Pharmaceuticals Inc. | Surgical type IIR masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-12-14 | Body Fuel Organics | Pure-Le Baby Vitamin D3 Drops | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-07 | Innovation Health Group | CIRCUL Classic Ring CIRCUL+ Ring |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-12-07 | Homedics | Premium pulse oximeter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-12-05 | Medic Supplies | Fingertip pulse oximeter | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-12-02 | Canada Health and Wellness | UMAC (Unique Marine Algae Concentrate) | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-12-01 | Ebay | Pump In Style advanced shoulder bag with breast pump | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-25 | Papillon Foods | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-23 | Vibraclean | Gluquat 300 | Pharmaceutical (Non-Prescription) |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-23 | Walmart | Dr. Pen Ultima M8 microneedling system | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-19 | Gilead Sciences Canada Inc. | Biktarvy | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Pandora's Pantry | Sisu multi expecting, Sisu CO Q-10, Alora Naturals Liquid Vitamin D3, Enerex Bio C 1000, Smart solutions adrenasmart, various other products | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance. |
| 2021-11-18 | Pandora's Pantry | Sisu Multi Expecting, Sisu CO Q-10, Alora Naturals Liquid Vitamin D3 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Coal Harbour Pharmacy | CoQ10 400mg (30 Sg), Melatonin 3mg | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Lierre Boutique Laval | Germicide3 Disinfectant Surface Wipes Refill Pack (60 PCS/160PCS) | Pharmaceutical (Non-Prescription) |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Tomi Corporate Headquarters | Steramist Disinfection/Binary Ionization Technology (BIT) solution | Pharmaceutical (Non-Prescription) |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Proline Nutrition | Active Men | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-18 | Naturally Fit | Carbon Fiber | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-17 | Fairmont Chateau Hotel (Whistler) | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-12 | Nature's Vibe Natural Health Centre | Prairie Naturals Vitamin D3 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-12 | SimpliBuy | Wipes Surface Disinfectant, Super Sani-Cloth XL, Disinfectant Surface Germinol GRTU | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-04 | Know Your Body Best | GamaCide3 | Pharmaceutical (Non-Prescription) |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-04 | Chamjon.ca | Brazil Acai 7 100X 200mg Vcaps, Nutridom Aronia 2000 300 caps | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-11-03 | medicool.ca | KN95 face masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-11-02 | Smart Buy Glasses | Lacelle contact lens | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-11-01 | Quality & Compliance Services Inc. | Regulastroy consulting services | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-10-28 | Beyond Nutrition.ca | Melatonin + B6 Spray, Vitamin D3, Vitamin K2 | Natural Health Products | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-28 | Sterviral | Sterviral Reusable Heated Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-28 | Ambrosia Express | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-28 | D2DPPE | Caviwipes1 Surface Disinfecting Wipes – case (12 canisters), scican optim 33TB Surface Disinfectant Wipes 160/TUB – Case (12 Canisters) | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-27 | Pharmacy Kristapore Manoukian | We Told Health Anti-Inflammatory | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-27 | Institute Glamour Beauty | Lipo-sculpt Prosculpt Dr. Pen ULTIMA M8 microneedling system |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-27 | Sonovia Tech/Amazon.ca | Sono Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Material removed. |
| 2021-10-25 | Amazon | IR Thermometers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-23 | rapidtestandtrace.com | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-10-21 | Inside U | NFH L-Glutamine SAP 300g and various other products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-21 | Nature Santé | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-21 | Natural Vibe | Natural Factors calcium factor + 350mg 90 tablets, sovereign silver colloidal silver dropper – 120ml, various other products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-21 | Inside U | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-21 | Shop Alive | Moducare, Salus Red Beet Crystals, Vitamin D3, Vitamin K2 & D3 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-20 | Senniyo Aesthetics International School of Canada and Senniyo Medical Aesthetics | Hyaluron acid filler High intensity focused laser (HIFU) CoolShaping Microson (HIFU) EMSLIM Bodyshaping Picoholic Laser |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-19 | Rapid Test Today | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-10-19 | Well Well Well | Double Strength Curcumin, TheracurminTM | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-19 | Atron Laboratories Walmart Canada |
Spermok Sperm Test | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-15 | Rapid Test Canada | Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-10-15 | Toronto Bioscience Inc. | SARS-COV-2 S1RBD-ACE2 binding assay kit | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-14 | Core Supplements & Food Bar | Prairie Naturals Vitamin D3 2500 IU 550 Softgels | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-13 | PZ Group Ltd. | UMSCULPT | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-12 | Royal Treatment Medical | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-12 | YOU-BUY.CA | Dr. Pen auto microneedle system | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-12 | PMG Supply | ONETAB Clean & Disinfect Kit | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-12 | Frontier Dental.ca | Natural Disinfectant & Sanitizer, 1 Gallon Bottle, .025% Hypochlorus Acid by Clean Republic | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-07 | Sylvane.com | Mediclean Germicidal, Cleaner Concentrate | Pharmaceutical (Non-Prescription) |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-07 | AED4Life | PPE (Covid 19 Supplies) | Natural Health Product, Medical Device, Pharmaceutical (Non-Prescription) | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-10-06 | 3dlifestyle.ca | 3D Hydrofacial | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-10-04 | Canadian Shield PPE (Inksmith Ltd.) Haven Testing Maple Corporation Marco Corporation |
Rapid response Covid-19 antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-10-04 | Dexcom Inc. | Dexcom G6 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-09-28 | Norgen Biotek | 2019-NCOV TAQMAN RT-PCR KIT DX | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-09-22 | TFMNOW Distribution | FaStep antigen Covid rapid test kits Medical face masks Nitrile gloves |
Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Achieved; Material and Claims removed. |
| 2020-09-08 | Maxima | Disposable Medical Face Masks (Level 1) Disposable Medical Face Masks (Level 2) Disposable Medical Face Masks (Level 3) |
Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance verification ongoing; Health Canada is assessing the issue. |
| 2021-09-05 | Amazon | PUZESHUN, QASIMOF and TRAINER SECRET brand non contact digital forehead IR thermometers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-08-23 | Secret Beauty | UMSCULPT | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-27 | Amazon | Talisi Menstrual cups | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-16 | Vinatex | 3-PLY Droplet Resistant Antibacterial Fabric Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-16 | Amazon | 3-PLY Droplet Resistant Antibacterial Fabric Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-06-16 | Vitasave.ca | Bell Cold And Flu Immune Support | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-16 | Ottika Canada | Adult Face Mask Non Medical Disposable 3 Layer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-08 | Rapid Test and Trace Canada | BTNX rapid response antigen rapid test device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-22 | Renu Bio Health Ltd. | Various Products | Natural Health Product | Complaint regarding the advertisement of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-04-12 | Amazon | Lastek 2020 Newest Physiotherapy Wrist Watch | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-08 | Natural Factors | Natural Factors Echinacmide | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-08 | Imi Supplements | Vital Nutrients Zinc Citrate | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-08 | Walmart Canada Corp. | Bell Virux Viral Infections | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-08 | Twitter (Timothy Taylor) | Canada Goose Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-04-07 | St. Francis Herb Farm Inc. | Ear Oil | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-01 | Bacs Collection | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-01 | Posrg Canada | Face Shields | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-01 | Ebay Canada | HIV home test kit | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-03-26 | Bison Janitorial | Ultra-Lyte Anolyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-26 | Vital Oxide | Vital Oxide disinfectant | Over The Counter | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-26 | Innotech Nutrition Solutions Inc. | Colflex | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-25 | Made With Love By Ana 2020 | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-23 | A. Vogel | A.Vogel Echinaforce®Extra Echinacea Tablets | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-23 | Hope Health Supply | KN95 Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2021-03-02 | Cut-Out Books | Face mask coloring book kit | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-01-22 | Amazon | Various forehead infrared thermometer and ear/rectal thermometers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-11-04 | Lookee Tech | Various pulse oximeter devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-10-29 | Felix | Viagra | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-10-15 | Anytime Covid Test LLC | Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated. |
| 2020-05-08 | Clinique Medic Elle | Covid-19 Test Kits | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-05-06 | Gold Lights Ltd. | Ajna light device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-01-13 | Felix Health Inc. | ED Medications | Prescription Drug | Complaint regarding the direct-to-consumer advertising of ED Medications | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2019-12-17 | Amazon | UVB light therapy products | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-12-04 | Ottawa Skin Clinic | Botox Cosmetic (Onabotulinum Toxin A) Belkyra |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Belkyra | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-11-01 | Lash Forever Canada | Dermedics | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-10-17 | Actumus Inc. | Various products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-10-01 | Ottawa Skin Clinic | Botox Cosmetic (Onabotulinum Toxin A) Belkyra |
Prescription Drug, Biologic | Complaint regarding the direct-to-consumer advertising of Botox and Belkyra | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-18 | Bionutrition Inc. | Biopreparation Formula F2+ | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-16 | Dharma Research, Inc. | Acid etchant gel | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated. |
| 2019-08-06 | Ottawa Skin Clinic | Botox Cosmetic (Onabotulinum Toxin A) Cosmetic Filler |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Filler | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-14 | Vitality Healthcare | Stem Cell Therapy | Biologic Drug | Complaint regarding the direct-to-consumer advertising of stem cell therapy | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-05-24 | ATP Athletic and Therapeutic Pharma | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-09-29 | SiSu Inc. | Multi Expecting | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-09-27 | Grainer Canada | Personal Protective Equipment | Natural Health Product, Non-prescription Pharmceutical, Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-09-23 | BuySavvy | Adidas Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-09-16 | The Casual Gourmet | Anti-Inflammatory | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-09-16 | 12 Baskets | Various Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-09-09 | INNOLIFECARE | N95 Respirator | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-09-05 | Amazon | IT Thermometers | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-09-02 | ShinyLife | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-08-20 | Aviva Cosmetics | Botox | Prescription Biologic | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-08-19 | Amazon | Cоvid-19 Self Test Kit, Antigen Self Test Kit | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-08-05 | Servoxy Inc. | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-08-04 | Syntyma Inc. | FREEMOM | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-29 | Certified PPE | Antiviral Face Mask Case | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-27 | Healthy Body Services Inc. | Allmax Nutrition Impact Igniter | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed. |
| 2021-07-26 | VGH Solutions Inc. | Dr. Ho's Blood Pressure Monitor | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Licence for device obtained. |
| 2021-07-22 | Ongles d'Or | Purgerme Gel Alcool Antibacterien pour Mains 4L (70% Alcool) | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-22 | White Cross Dispensary, Pharmachoice | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-22 | Biomed International Products Corp. | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-15 | Amazon | Invocure, Actino Gel | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-15 | Moose MOONRace | Face Mask (Non-Medical) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-14 | Well.ca | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-14 | Poedik.com | Well Told Health Anti-Inflammatory | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-14 | BMS Resources | Saw Palmetto, Vitamin D3 1000 IU 180 Tablets, Rhodiola Stress Caps 250mg | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-14 | Body Energy Club | Various Products | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-07-14 | Ki Nature et Santé | Health First Vitamin D Supreme | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-07-12 | Healthy Body Services Inc. | Vitaform for Women | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed. |
| 2021-07-07 | Advanced Orthomolecular Research Inc. | Lavarox Oral-Biotic | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed. |
| 2021-07-05 | Center for Pain and Stress Research Ltd. | Dolphin neurostim | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-07-05 | Viker Manufacture Co. Ltd. | Janor Capsules | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-06-28 | Haven Testing | Rapid Response COVID-19 Antigen Rapid Test Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-06-24 | Front Line Covid-19 Critical Care (Magnetsigns) Alliance | Ivermectin | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-06-23 | Ecouniform | Face Mask ECO99 | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-05-26 | Etsy | Mouth and Nose Shield | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved and using the Health Canada Logo | Compliance Achieved; Claims removed. |
| 2021-05-25 | VOXNEURO INC. | CHAMP | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance Achieved; Material and Claims removed. Licence for device obtained. |
| 2021-05-18 | Apex Lab | Rapid Response COVID-19 Anitgen Rapid Test Device | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-04-20 | Amazon | GXINJUN Red Light Therapy Devices | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-06 | MedicaSanté Inc. | Face Mask | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-03-08 | Costco Wholesale Canada | Silk'N Tightra | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claim removed. |
| 2021-03-03 | Switch Health Solutions | COVID 19 At-Home Collection Kit | Medical Device | Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claim removed. |
| 2021-02-24 | Amazon | HIV Test Kit | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-02-18 | Claxatech Inc. | Temp-ID | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-02-18 | Med Supplies Inc. | Hand Sanitizer Dispenser & Non-Contact Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-02-16 | Liaison Medical | Xfixation, Xalif | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-02-15 | Mars BioMed Processes Inc. | Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-02-05 | Sterisure Inc. | Point 1 Mask | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2020-10-07 | Kwikfit Canada Ltd. | Kwikfit 1000, Kwikfit 400 | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2020-10-07 | Market Mik | AIRBON KIDS MASK (NANOFILTER), Purecare Mask(KF94), KUS Mask (KF94) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2020-09-09 | Peace of Mind Enterprises | KNH Carnation Z-Folded Face Mask (Non-Sterile) | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2020-06-18 | Action Solution Conseil | Chapin 4 Gallon 24v Rechargeable Backpack Sprayer, Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2020-04-23 | Myotronics-Noromed Inc. | MYO-MONITOR | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2020-02-19 | King Point Beauty Supply Ltd. | IR Sauna Blanket | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2018-08-09 | Bestcontacts.ca | Lacelle Contact Lens | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Removed. |
| 2021-06-30 | Pure Defender Santizers Inc. | Pure Defender,Ultra-Lyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-23 | Bolts Plus Inc.,Twitter | Various | Medical Device,Natural Health Product,Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-23 | Ecouniform | Mask ECO99 | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-06-18 | Pacific Derm | Botox,Dysport | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-18 | Dermal Laser | Botox,Dysport,Xeomin,Nuceiva,Latisse | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-18 | Dr. Shadan Kabiri | Botox,Dysport,Xeomin,Nuceiva | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-15 | Brent Michael Studios | Non-Medical Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-15 | Duoline Graphics | Electro Nouveau Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-15 | Afrobiz.Ca /Afrobiz Canada / Nancy K Boutique | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-07 | Joy Of The Mountains | Oil Of Oregano | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-07 | Kijiji Canada Ltd. | 3 Ply Disposable Masks,Guard Hand Sanitizer Gel | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-07 | Abbvie Corporation | Orilissa | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-06-04 | Life Choice Ltd. | Various | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-03 | C6 | Microban | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-03 | The SAFE Disinfectant Company, Inc. | Ultra-Lyte | Hard Surface Disinfectant | Complaint regarding the advertisement of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-06-03 | Dbtz (Diabeatease) Web Page | Dbtz | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-06-01 | Vancouver Laser | Botox, Botox Cosmetic, Belkyra | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-06-01 | Novo Nordisk | Ozempic | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-31 | Yaletown Laser Centre | Botox Cosmetic,Dysport,Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-31 | Linen Plus | Cavi Wipes | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-27 | Innolifecare (Canada) | Surgical N95 Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-26 | Etsy | Mouth and Nose Shield | Medical Device | Incident regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claims removed. |
| 2021-05-26 | Amazon | REALGUARD CANADA MASK | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-05-26 | Cabot Business | REALGUARD CANADA MASK | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-05-21 | Mca Group | Sanitrol-Mb,Rmc Enviro-Care,Fogging Systems | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Explanatory letter sent. |
| 2021-05-20 | Jc Health (Twitter) | Kn95 Masks, Face-Shield And Atoma Hand Sanitizer | Medical Device,Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-18 | Apex Lab | BTNX Point of Care test | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-05-17 | Pender Medi Spa | Botox,Botox Cosmetic,Latisse | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-14 | Dr. Shadan Kabiri / Vancouver Laser And Skin Care Centre | Botox,Botox Cosmetic | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-14 | Prescientx | UV Cube, Terminator COV | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-05-05 | Janssen Immunology / Johnson & Johnson | Stelara | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-05-05 | Mh Care Medical | Ppe | Medical Device,Natural Health Product,Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-04 | Disinfect & Fog Website | Vital Oxide Disinfectant,Environize Anolyte Disinfectant | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-04 | Ultramist Disinfecting System's Website | Ultra-Lyte | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-04 | Sanitized By Fog's Website | Vital Oxide Disinfectant,Environize Anolyte Disinfectant | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-03 | Bell Lifestyle Products | Virux Viral Infections | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-05-03 | Global Tv | Jessie Mclean | Non-Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Explanatory letter sent. |
| 2021-04-29 | Masqueteers | Masqueteers Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-29 | Gojo Industries,Inc. | "Purell Professional Surface Disinfectants,Purell Food Service Surface Sanitizer" | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-29 | Cavitas Medical Inc | "Carton Of 3600 Astm Level 2 Face Masks,Carton Of 2000 Astm Level 3 Surgical Masks" | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-29 | Breathe Medical Manufacturing Ltd | 3-ply masks and N95 respirators | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-04-28 | Loyalty To My Royalty | Reusable Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-28 | Usefulbags And Masks | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-28 | Rescue 7 | Rapid Response®COVID-19 Antigen Test | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2021-04-27 | Know Your Body Best Therapeutics and Supplies Inc | Shinlin Acupuncture Needles | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-26 | Twitter / Novartis Pharmaceuticals Canada Inc. | Kesimpta | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-04-26 | MédicoSanté Inc. | Graphene Free Surgical Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-04-23 | Distripharm Inc. | Sommeil | Natural Health Product | Complaint regarding the advertisement of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-04-23 | Eternity Medical Equipment Manufacturing Inc. | Masks | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-23 | Flex Dexx Contracting Ltd | Bioesque Botanical Disinfectant Solution | Non-Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-04-22 | Francesco Sorbara | Décor-Rest Furniture Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-17 | Lemon Balm Lane | Original Pain Balm Extra Strength Pain Balm |
Natural Health Product | Complaint regarding the advertisement of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2021-04-16 | Vitamin Store Villate | Bell Virux Capsules | Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-16 | Patanjali | Ayurvedic Medicines | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Explanatory letter sent. |
| 2021-04-14 | Xupermask | Xupermask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-13 | Cp24 / TSN / Novo Nordisk Canada Inc. | Ozempic | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-04-09 | Novo Nordisk Canada Inc. / Vancouver Radio Station | Ozempic | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-04-08 | Fully Promoted Capebreton | Masks (Mk0001, Mk0005, Mk0030, Mk0020, Mk0040) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-04-07 | Genoa Laser Therapy | NIR light helmet, flexible therapy pad, hemotherapy laser watch and personal control unit with nasal prongs | Medical Devices | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2021-04-06 | Summit Centre Pei | Botox | Prescription Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2021-03-23 | Zik Global Inc | Level 3 Medical Grade Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-03-18 | Electrothread | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-18 | Face Mask Vogue | Vogue Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-18 | Bolts Plus Inc. | Various products | Prescription Drug, Non-Prescription Drug, Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-11 | Virushield inc. | Ghost Sheild | Medical Device, Non-Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-03-09 | Ethisan | Ethisan Plant Based Hand Sanitzer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-02-26 | R&D Healthcare | N95 Particulate Respirator Model L-188, Disposable 3-Ply Face Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Logo removed. |
| 2021-02-26 | Postal DMD Inc. | Regalia C-191 | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-02-24 | Reps2fitness | Face Coverings | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-02-17 | Artworktee | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2021-02-10 | Happe Supply Disposable Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. | |
| 2021-02-03 | SMRT Labs Inc | ThermalPass | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Achieved; Claims removed. |
| 2021-01-30 | Back to Earth Enviro Products Inc. | Goodbye Eczema & Psoriasis Cream | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-18 | The Canadian Shield | Procedural Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-01 | Renpho | RENPHO cordless handheld massager | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-11-13 | Pregmate | Pregmate Pregnancy Test Kit | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-11-10 | KayMediSpa | Biosun Pdo Threads | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. | |
| 2020-10-21 | Primo Nutraceuticals | Primo Lemon Hand Sanitizer 60% Gle-Refreshing With Alow | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | The Canadian Shield | Medical Masks and shields | Medical Device Non-Prescription Drug Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Losds | Cloth Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Four Feet Under | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Ethical Clothing Australia.Com | Face Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Team Bob And Princess Bob | Team Bob Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Glitter Bubbles | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Amazon | CPAP BiPAP Cleaner Disinfector Sterilizer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-10-07 | Roxtonindustries.Ca |
Roxton Wipes Nano Atomizer | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-10-05 | Ensy Group Inc | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising claiming Health Canada Approved | Compliance Achieved; Claims removed. |
| 2020-10-05 | Bestbuy | ADREAMA PULSE OXIMETER, LOOKEE SLEEP RING, LOOKEE WRIST SLEEP MONITOR, LOOKEE®RING-PRO SLEEP MONITOR | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2020-09-09 | Bolts Plus Inc. | Various products | Natural Health Product, Prescription Drug, Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-08-14 | Amazon | SnuggleBug Portble Baby Movement Monitor | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims Health Canada Approved | Compliance Achieved; Material removed. |
| 2020-08-04 | Clarion Medical Technologies Inc. | TEOSYAL PURESENSE REDENSITY I/II | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance Achieved; Claims removed. |
| 2020-06-24 | Alphachem Ltd. | Alpha 75% Isopropyl Sanitizer | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-02 | Virox Technologies Inc. | Various Products (Dinsinfectants) | Non-prescription Drug - Disinfectant | Complaint regarding the advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-21 | Unica Canada Inc. | Purgel | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-17 | Global Distillers SRL LLC dba Minhas Distillery | Minhas Distillery Hand Sanitizer; Minhas Micro Brewery Hand Sanitizer 80% |
Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-02-14 | Amazon Canada | Himalaya livercare capsule and powder | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-02-11 | 1180056 B.C. Ltd. (KidStar Nutrients) | BioFeTM Pure Iron Drops | Natural Health Product | Complaint regarding the advertisement of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-10-31 | Aboutface.YYM | Needlefree Hyaluronic Acid Device | Medical Device | Incident Regarding the Direct -to- Consumer Advertising Using the claim Health Canada Approved | Compliance Achieved; Material removed. |
| 2019-10-31 | Hyaluron Pen Training Academy | Needlefree Hyaluronic Acid Device | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-09-18 | Admire Beauty Academy | Needlefree Hyaluronic Acid Device | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-09-09 | Jardine Naturals Inc. | Essential Silver Tm Antibiotic Gel | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-06 | Huma Peptide | Mechano Growth Factor | Prescription Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-07-22 | Pegasus Lash Pro, Dermal Aesthetics Lab | HyapenPro | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-05-27 | JB Beauté Québec | Needlefree Hyaluronic Acid Device | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
| 2019-02-23 | Valeant Canada LP | Jublia (efinaconazole) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Jublia | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-02-23 | The Canadian Nail Fungus Resource | Jublia (efinaconazole) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Jublia | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-09 | Q Creams | Q-Cu Copper Cream | Natural Health Product | Complaint regarding the advertising of unauthorized product including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Company confirmed they stopped sale and advertising. |
| 2018-09-25 | All Natural Nutritional Products (ANNP) Inc. | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letters sent to request correction of non-compliance; Inadequate response received; Notice of Intent to Suspend Product Licences issued (Section 18 Natural Health Product Regulations); Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-05-24 | Tina Elio Anti-Aging and Laser Clinic | Plexr Plus | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products | Compliance Achieved; Material removed. |
2021-03-29 |
Novo Nordisk Canada Inc. |
Ozempic |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-29 |
The Supplements Source |
Kaizen Ephedrine Hcl |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-26 |
Fusion UV-Clean |
Ultra-Lyte |
Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-25 |
Hippohug |
Mug Hug Face Coverings |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-23 |
Ebramin.Ca |
Bell Virux Capsules |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-23 |
Etsy |
Echinacea |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized products |
Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
2021-03-23 |
Nuun |
Various |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
2021-03-23 |
Canadian Health Team |
Procedure Earloop Face Masks |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed. |
2021-03-22 |
Pascoe Canada |
Neurapas Balance |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-22 |
Novo Nordisk Canada Inc. |
Ozempic |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-18 |
Inex Gear |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-03-18 |
Vomaris |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-18 |
Natural Factors Nutritional Products Limited |
Anti-Viral Tincture Anti-Viral Echinamide |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-17 |
Novo Nordisk Canada Inc. Virgin Radio 99.9 Kelowna BC |
Ozempic |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-16 |
TSN (Broadcaster) |
Stelara |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-16 |
Costco |
Face Mask |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-11 |
Sonush Supplies |
Various Products |
Medical Device, Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-11 |
Ripclear Medical |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-03-09 |
Realguard Canada |
Realguard Canada Face Mask |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-08 |
Novo Nordisk Canada |
FIASP insulin aspart injection |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-03-03 |
Dolly Worldwide Trades Inc. |
Medical Level 3 Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-03 |
Mcniece Tens Inc. |
Peroxy Tabs II Level III Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-03 |
20seventy |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-03 |
3z Corporation Inc. |
Antigen & Antibody Rapid Kits Poc |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-03-02 |
Medical Supplies Canada |
Innova Safety Hand Sanitizer |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-03-02 |
Steel City Sanitizer |
Steel city sanitizer liquid Steel city sanitizer gel Dispensing equipment |
Non-Prescription Drug, Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized products |
Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
2021-02-26 |
R&D Healthcare |
N95 Particulate Respirator |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo |
Compliance Achieved; Material removed. |
2021-02-24 |
The Sauna Wrap/The Wrapped Sauna |
Infrared Sauna Blanket/The Sauna Wrap |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-02-24 |
Amazon |
HIV Test Kit |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-02-24 |
Amazon |
Silk Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-02-23 |
Amazon |
Pregmate Pregnancy Test |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-02-23 |
Mind Cure Health Inc. |
Moonbeam Mushrooms - Various |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-18 |
Med Supplies Inc./Certified PPE |
Hand Sanitizer and Non-Contact Thermometer |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-02-17 |
Dorfin Inc. |
Various Products |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-17 |
Empire Med |
Empiremed Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-17 |
Pixi Med |
Gloves Masks Manogel |
Medical Device, Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-02-17 |
KPR Safety |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-16 |
Atoms F.D. Basicallycanada.com |
Anti-Microbe M Hand Sanitizer (550ml) |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-02-10 |
Collage Creative |
3ply Protective Mask 3ply Disposable Mask Civilian Mask Kn95 Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-03 |
Commersive Solutions |
ThermalPass |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease |
Compliance Achieved; Material removed. |
2021-02-03 |
Outreach inc. |
Purerox |
Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-03 |
Ottika canada ltd. |
Ottika Face Masks Face Shields Gowns Goggles |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-03 |
Wipeonus.Com |
Wipeonus |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-02-03 |
Alexander B. Cook (Avon) |
Face Mask Hand Sanitizers |
Medical Device, Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-30 |
Amazon Canada |
Animal Parade / Natures Plus MAG KIDZ |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-28 |
Accurate Supply |
Bacoban Dlus |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-28 |
Cascadia Disinfecting |
Bacoban Dlus |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-28 |
SII Etiquettes |
Purgerme |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-01-28 |
Distribution Red |
Purgerme |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2021-01-28 |
Kinmed CPAP Machines and CPAP Masks |
CPAP Machines |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease |
Compliance Letter Sent to Request Correction of Non-compliance; Compliance achieved; Material removed. |
2021-01-28 |
We Have Parkinson's |
Restore Gold |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized products |
Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
2021-01-27 |
VYZR Technologies |
BIOVYZR |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-27 |
Outdoor Research |
Outdoor Essentials Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-27 |
Searchlight Pharma Inc. |
Addyi |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-26 |
Prime International Trading Ltd. |
Ppe Masks Wipes |
Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-25 |
Lifeline Pharmaceuticals |
MISOPROSTOL 200mcg 100 |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-01-25 |
Primalcare |
Thymox Ext |
Over The Counter |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
2021-01-22 |
Amazon |
Generic Non-Contact Infrared Thermometers |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-01-22 |
Dermanuva |
Botox Latisse Belkyra |
Prescription Biologics |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-22 |
Attitude Spa |
Advantage Arrest |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-01-16 |
Lysol |
Lysol Brand Ii Disinfectant Spray |
Over The Counter |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2021-01-15 |
Produitssanitaires Carrousel.Ca |
Face Coverings |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-15 |
Gelda Scientific |
Bifidus Renadyl |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-15 |
Padmashri Naturals Inc. |
Sewanti Organic Andrographis |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-15 |
Greeniche Natural Health |
Greeniche Moringa Oleifera Capsules Moringa |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-15 |
Intech Environmental Canada Corp |
SteriKleen |
Over The Counter |
Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-01-15 |
Intech Environmental Canada Corp |
SimplSolv |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-01-15 |
Intech Environmental Canada Corp |
SteriWipes |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2021-01-14 |
Tno (The Neighbourhood Organization) |
TNO Facemask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-12 |
SenseAble Supplements & Smell Taste Technology |
Lyte Balance Electrolyte Concentrate |
Natural Health Product |
Complaint regarding advertising of misleading product information |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2021-01-12 |
Biktarvy |
Biktarvy |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-01-11 |
Clear Advantage PPE Ltd |
The Humanity Shield |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease |
Compliance Achieved; Material removed. |
2021-01-08 |
Virtual POCT |
COVID-19 IGG/IGM Rapid Test Cassette (whole blood/serum/plasma) |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease |
Compliance Letter Sent to Request Correction of Non-compliance; Compliance achieved; Material removed. |
2021-01-07 |
Environize |
Environize Anolyte |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-01-06 |
Amazon |
FertilMARQ |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products |
Compliance Achieved; Material removed. |
2021-01-05 |
Novo Nordisk Canada Inc |
Rybelsus |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2021-01-05 |
Ballistic Laboratories |
TRT (Testosterone Booster) |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-12-18 |
Switch Health |
Covid-19 At-Home Specimen Collection Kit |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-12-16 |
CJAD Radio Sation Pfizer Canada ULC |
Prevnar |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-12-10 |
Sarm Revolution |
Selective Androgen Receptor Modulators (SARMs) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2020-12-01 |
The Blending Bar Aromatherapy Inc. |
Sani Spray Hand Sanitizer |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-12-01 |
RED DISTRIBUTION |
Purgerme |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2020-11-23 |
PharmaLife Research |
Apis Gola Oral Spray |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
2020-11-19 |
Oomomo Canada/AM 1470 Radio Station |
Bacoban Dlus |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-11-18 |
TherapeuticsMD |
Annovera |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2020-11-17 |
Oomomo Japan Living Online Store |
Bacoban DLUS Multi Surface Cleaner Disinfectant Spray |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-11-16 |
Biohaven Pharmaceuticals |
Nurtec Odt |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2020-11-16 |
Novo Nordisk Canada Inc. |
Saxenda |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2020-10-28 |
Cloth Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
|
2020-10-28 |
Non-Medical Hand Made Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
|
2020-10-28 |
Masksheets US Inc. |
Social Distancing Reusable 3-D Fashion Mask (Solid) |
Medical Device |
Ob Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-10-27 |
Amazon |
Amazon Safety Glasses |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-21 |
Sweetjanes (Twitter) |
Vented Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-21 |
Medium Rare Chef Inc. |
Medium Rare Chef Reusable Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-21 |
Fernglen Printing |
Face Mask,Face Shield,Protective Barriers,Powair Hand Sanitizer Spray |
Medical Device,Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-20 |
Irving Rivers |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-20 |
People's Pint |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-20 |
Maritime Tartan Company |
Tartan Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-14 |
Microban - C/O Proctor And Gamble |
Microban 24 Sanitizing Spray |
Non-Prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-10-07 |
Steel City Sanitizer |
Steel City Sanitizer Liquid Steel City Sanitizer Gel Dispensing Equipment |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease |
Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
2020-10-05 |
Emotions Lab |
Bonheur |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-09-23 |
Amazon.ca |
LIFEVAC CANADA INC. HOME KIT - ANTI-CHOKING DEVICE |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-09-23 |
Amazon Canada |
Double Woods Supplements Bacopa Extract |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance achieved; Material modified/removed/discontinued. |
2020-09-17 |
Medic Supplies |
Wall-mounted thermometer and automatic dispenser |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory Letter Sent. |
2020-09-11 |
Dynamite Canadian Women's Foundation |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2020-09-11 |
Farmacia |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-11 |
Headleveler |
Headleveler Face Mask - Washable Cotton |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-11 |
I3 Biomedical |
I3 Triomed active Surgical and Medical mask |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2020-09-11 |
KPR Safetywear MFG Canada Ltd. |
Surgical masks KN95 Protective Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-11 |
Today Tomorrow Apparel |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-09 |
Ottawa Artisans |
Face Mask |
Medical Deviceq |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-09 |
East Van Masks |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-09 |
Twitter (Cherry Jones) |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-09 |
Twitter (Flatlandtees) |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-09 |
Twitter (Unlearn) |
Face Masks |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-09-09 |
WWW.MODERNFARMHOUSEDESIGNS.CA |
Face Masks |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Achieved; Material Modified/Removed/Discontinued. |
2020-09-08 |
Glaxosmithkline |
Flonase |
Non-prescription drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory Letter Sent. |
2020-09-08 |
WWW.SHROOMBROS.CO |
Mushrooms |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory Letter Sent. |
2020-09-03 |
Telus Excecutive Office |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance achieved; Material modified/removed/discontinued. |
2020-09-03 |
The Kidney Foundation of Canada |
Face Mask |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance achieved; Material modified/removed/discontinued. |
2020-08-31 |
Body Plus Nutritional Products Inc. |
Various Products |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance achieved; Material modified/removed/discontinued. |
2020-08-27 |
Rona |
Face Mask |
Medical Device |
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-08-07 |
Novo Textile |
Medical Masks |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2020-08-27 |
Beau Ideal Art of Where |
Face Mask |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease |
Explanatory letter sent. |
2020-07-21 |
Richmond Anti-Aging clinic |
Botox |
Prescription Biologic |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory Letter Sent. |
2020-06-25 |
YMCA Merchandise Online Store |
Environize Anolyte 200 Personal Disinfectant Cleaner |
Non-prescription Drug |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory letter sent. |
2020-06-19 |
Viatrexx |
Cand'Da + |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance achieved; Material modified/removed/discontinued. |
2020-06-08 |
Raven's Creations |
Disinfectant made out of everclear alcohol Disinfecting essential oils |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance achieved; Material modified/removed/discontinued. |
2020-05-04 |
Island Abbey Food Science Ltd. |
Honibe Honey Gummies - Melatonin |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
2020-04-30 |
Living Alchemy |
Various products |
Natural Health Products |
Incident regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
2020-02-17 |
Jamieson |
Dual Action Timed Release Melatonin |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Explanatory Letter Sent. |
2020-02-11 |
St. Francis Herb Farm |
Ear Oil |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims |
Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-30 | Scalpa | Fibroblast Pen, Hyluron Pen | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-23 | Build Your Own House, Body, and Life! |
Various Products | Medical Device Natural Health Product Prescription Drug Non-prescription Drug |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-23 | Claudia Alan Inc - Aya Optical | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-23 | Rona Tantallon, Twitter |
Countertop Guard Swiss Mobility Cotton Face Masks Filters |
Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-23 | Save Rez Dogs | Face Masks from Save Rez Dogs | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-21 | Medic Supplies | Wireless Charger Sterilizer | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-18 | Blue Sky Hemp Ventures | Hemp Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-18 | Mona Edulesco | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-18 | Not Specified | Uvlen | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-18 | Rebecca Wang | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-12-18 | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. | |
| 2020-12-17 | Lug Life | Face Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-16 | Dealsclub.ca | Various Face Masks | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-16 | Hangel.ca |
MEISHIYU75% Alcohol Wipes Citrus WirX2 |
Natural Health Product OTC |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-15 | Novo Nordisk Canada Inc. | Rybelsus | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-10 | Hawktree Solutions | Febridx | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-12-01 | SIIÉtiquettes | Purgerme | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-11-30 | Amgen Canada Inc | Prolia | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-26 | Akran Marketing | Youth Reusable Anti-bacterial Mask, Adult Reusable Anti-bacterial Mask | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-11-26 | Dynamics Inc. | Dynamics-Nanowave Air | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims and Unauthorized Products Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-25 | Amazon | Hearing Aids | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-25 | Walmart.ca | Hearing Aids | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-23 | Amgen Canada Inc | Prolia | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-20 | Amazon | Fingertip Blood Oxygen Heart Rate Machine | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-20 | Amazon | Pulse Oximeter | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-19 | Amazon | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Advertising Using the Health Canada Logo | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-10 | Glaxosmithkline Consumer Healthcare Ulc | Voltaren Emulgel Back & Muscle Pain | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-04 | Anarres Natural Health | Femcap (Contraceptive Cervical Cap) | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-11-04 | Lookee Tech | Pulse Oximeter | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-30 | Safe Shield Canada | Safe Shield Canada Face Shield | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-30 | Viiv Healthcare Ulc | Juluca | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Amanda Alvaro | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Art From the Boonies | Cloth Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Burnaby Hospital Foundation | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Canary and Fox | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Infowars Store | Limited Edition Infowars Face Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Never Not Funny | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Sonovia Ltd | Face Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-28 | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. | |
| 2020-10-23 | Primo Nutraceuticals Inc.'S Website. | Primo Lemon Hand Sanitizer 60% | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Acme |
Protection Screen Plexi Face Shield Procedural Disposable Face Mask Myosan Tb Hey Pur Hand Sanitizer |
Medical Device Non-prescription Drug |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Fringeflowers&Frills | Lightweight Face Masks/Infinity Scarves | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Ravibrian | Cloth Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Uniqlo | AIRism Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Virtual Poct | Faceshield | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-21 | Virtual Poct (Point of Care Testing) | Disposable Face Shield | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Goltum Wholesale | Pulse Oximeter | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Happy Bulge Swim Co. | Pride Spectrum Face Mask | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Outlaw Masks | Outlaw Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-20 | Prairie Naturals Health Products | Digest Force Activated Coconut Charcoal With Ginger Root Extract | Natural Health Product | Complaint Regarding Advertising of Misleading Product Information | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-19 | www.thecovidkit.ca | PPE | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-15 | Pfizer Canada,Upjohn Canada Ulc | Relpax | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-14 | C6 Medical | C6-3% Hydrogen Peroxyde | Non-prescription Drug | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-10-14 | Pine-Sol, The Clorox Company of Canada, Ltd. | Pine-Sol | Non-prescription Drug | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-13 | Microsdose Mushrooms | Microdose Mushrooms | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-13 | Nested Naturals Inc. (Instagram) | Super Greens | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims and Unauthorized Products Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-09 | MHCare Medical Corp. | Various | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-07 | Centurion Network | Covid-19 Test Kits | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-07 | Ensy Group Inc. | Face Mask | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-10-05 | Buy Shrooms Canada | Mushrooms | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-09-25 | Aeon Future Health | Not Specified | Biologics | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-09-25 | Internet of Things | Thermopass | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-09-24 | PSD Underwear | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-09-24 | C6 Medical | 7th generation Purely clean hand wash Purell Advanced Hand rub |
Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-09-24 | Dental Market | Maya Antiviral Protective Sticker | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-09-24 | Eddie's Hang-up Display | Plexi-cleanup | Non-prescription Drug | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-09-24 | Mondou | Ster-San Disinfectant and Deodorizer, 4L | Non-prescription drug | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-09-23 | Double Wood LLC | Double Wood Supplements Bacopa Extract | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-09-15 | ABCO GROUPE-Displetech | 9000053 Agape - Gel Désinfectant Pour Les Mains / 4 Bouteilles De 3. 7l - 70% Alcohol | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-09-15 | Fusion Products Ltd | PPE (Hand Sanitizers, Disinfectant, Face Shield, UV Light and Face Mask) | Natural Health Products, OTCs, Medical Devices | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-09-14 | Bausch Health Canada | Duobrii | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-09-11 | Med PPE Canada |
Hand Sanitizer Gel (Med PPE Canada) Hand Sanitizer Liquid (Med PPE Canada) Hand Sanitizing Wipes (Up On Me Imports Inc.) Face Masks |
Natural Health Product, Medical Device |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-09-09 | Intech Environmental Canada Inc. | Steriwipes | OTC | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-09-09 | SA Company | SA Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-09-09 | Scutworks.ca | Lift My Phone (Copper Phone Patch) | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-09-01 | ABC Medical | ABCUV-box | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-08-26 | Guelph Humane Society | Face Masks | Medical Device | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-08-21 | Custom Coatings International | GermGuard-C | OTC | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-08-20 | ThinAir Solutions | GS 24 hand sanitizer | OTC | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-08-20 | ThinAir Solutions | GS 75 Surface Protectant | OTC | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-08-19 | Kijiji.ca | Anti-Microbe | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-08-17 | Canada Sanigel | Canada Sanigel | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-08-17 | Canada Sanigel Ltd | Sanigel | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-08-12 | Canada Gloves Direct | Vortex Sanitizer Spray | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-08-10 | Personalized Prescribing Inc. | Novel Coronavirus (COVID 19) Test | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2020-08-05 | Insight Pharmaceuticals |
Nix Cream Rinse Nix Ultra |
Natural Health Product |
Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-07-30 | Double Wood LLC | Various Products | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-07-30 | Foundation Consumer Healthcare, LLC | Plan B | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-07-29 | Amazon Canada | Various Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-07-29 | Prairie Naturals Health Products | 4Ever Fit Ephedrine 8mg | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-07-21 | Strauss Naturals Limited | Strauss Heartdrops | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-07-14 | Chemotec (PM) Inc. | Safeblend Bio-Thyme | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-14 | Chemotec (PM) Inc. | Saniblend 32 | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Explanatory letter sent. |
| 2020-07-14 | Chemotec (PM) Inc. | Saniblend 64 | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Explanatory letter sent. |
| 2020-07-14 | Chemotec (PM) Inc. | Saniblend RTU | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-14 | Chemotec (PM) Inc. | Sanitol Sanitizer Concentrated | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-13 | Protegel Québec Inc. | Nouveau Disinfectant | OTC | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-07-13 | Protegel Québec Inc. | Nouveau Handsanitizer | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-07-13 | XM Wholesale | Hand Sanitizer | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-07-13 | Zoono Group Limited | Z-71 Microbe Shield | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-07-07 | Herbaland | Immun Plus | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-06-29 | Little Fox Apothecary | Little Fox Apothecary Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-29 | Plus Guardian Canada | PM2.5 Non-medical Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-24 | Microcybin Canada | Magic Mushrooms | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-23 | Steryll | Steryll | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-18 | Voran Group Ventures | Bacoban | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-17 | Bonanza | Antivirus Lozenges | Non-prescription Drug | Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims | Explanatory Letter Sent. |
| 2020-06-17 | Etsy, Inc. | Essential oil hand sanitizer | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-17 | Kijiji.ca | Anabec Anasphere Disinfectant | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Explanatory letter sent. |
| 2020-06-15 | Hommi | TOAMIT Virus shut out | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Kijiji.ca | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Kijiji.ca | Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Kijiji.ca | Germosolve 5 | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-15 | Kijiji.ca | Keepkleen Disposable Nitrile Exam Gloves | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Kijiji.ca | Medclean Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Kijiji.ca | Spray Nine | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-15 | Topazzette | Toamit Virus Shut Out Lanyard | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-15 | Wenberry | Face Mask KN95 Protective Mask (20 units/Pac and 10 units/Pac) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-12 | Ebay.ca | Colloidal Silver Nanoparticles Solution | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-12 | Kijiji.ca | Vital Oxide | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-12 | Kijiji.ca (Vallu) | Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-12 | Skinfuel | Skinfuel Hand Sanitizer and Surface Disinfectant | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-06-11 | Kijiji.ca |
Preempt Wipes Preempt Rtu Preempt Concentrate |
OTC |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-11 | MadBarn | Viceral+ | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-11 | Supreme Sports Care | Sani Sport System | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Circle Square Construction LTD. | Circle Square Construction LTD. | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | CleanTech Innovations | Vital Oxide | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Dr. Elaine Chin | Stersan | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-06-10 | Etsy, Inc. | Copper Covi Safeguard Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Etsy, Inc. | Reve Labs Surface Sanitizer - Lemon Verbena | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca | Medicinal plants | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca | Q3 Electrostatic High Pressure Plasma Air Purification | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca | Sani Sport Machine | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca (Omniventions Innovations) | FlipNClip Face Shield for COVID Protection | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca (Supreme Display) | Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca (Supreme Display) | Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-10 | Kijiji.ca (Supreme Display) |
UV Light Sanitizer UV-C Disinfection Light UV Germicidal Lamp with Ozone |
Medical Device |
Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-10 | The Cleanery Company | Disinfectant - Spray on chemical disinfectant 750 ml bottle | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-09 | Etsy, Inc. | Clean Mint Hand Snaitizer | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-06-09 | Etsy, Inc. | Japanese Knotweed Tincture | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-09 | Kijiji.ca | Myosan TB | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-09 | Kijiji.ca | O2 Curve Filtration Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-09 | Kijiji.ca | Supreme Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-09 | Wish.com | Ultra Fast Acting Immunity Booster | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Amy Aspin | Botanica Range | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | CanMediSupply | CanaKleen Concentrated Virucidal Disinfectant | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | CanMediSupply | Canakleen wipes | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Etsy, Inc. | 3M N95 Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-08 | Etsy, Inc. | Cov19 Face Cover / Neck Gaiter Pink | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-08 | Etsy, Inc. | Doomsday Prepper-Moisturizing Hand Sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Etsy, Inc. | Hand Sanitizer, Covid Relief, Gel | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Etsy, Inc. | Healing Crystals | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Kijiji.ca | Anti-Microbrial Film | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Kijiji.ca | Coronavirus Killer-Powerful Garment Steamer With Brush | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Kijiji.ca | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Kijiji.ca | Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-08 | Kijiji.ca | Safety Shield Hat | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-05 | Etsy, Inc. | Colloidal Silver 32 oz. 10ppm Antibiotic BEST NANO! | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Etsy, Inc. | Fresh Irish Sea Moss Gel | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Etsy, Inc. | Lavender Hand Sanitizer | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-06-05 | Etsy, Inc. | Scented Face Masks (infused with essential oils and copper) | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Etsy, Inc. | Suma Spice 100g | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Kijiji.ca | 3w UVC Sterilizer Utraviolet Light / Germicidal lamp | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Kijiji.ca | Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-05 | Kijiji.ca | Portable Electric ULV Thermal Fogger Machine Disinfection Fogging Machine Sprayer | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-05 | Kijiji.ca (Absolute Toner) Absoluter Toner | Soapopular Alcohol free sanitizer (4L) | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Amazon.ca | DIY Hand Sanitizer | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Etsy, Inc. | Anti-Viral Care Package | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Etsy, Inc. | Cinnamon Bark Essential Oil | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-06-04 | Etsy, Inc. | Coro-Nah | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Etsy, Inc. | Essential Oils Blend | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Etsy, Inc. | Little Hand Sanitizer | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Etsy, Inc. | Seamoss Mason Jars | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Kijiji.ca | Enviro Tech liquid sanitizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Kijiji.ca | Pure Organic Barley | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-04 | Kijiji.ca | RTU Sterilizer | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-03 | AccuChem Industrial Cleaning Chemical | Surfacide | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-03 | Amazon.ca | CB2 Organic Hemp Oil | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-03 | Beatquarantine.com | UV-C Wand Sterilizer | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-03 | Modernbeyond.com | Super Charged UV-C Wand | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-03 | Naturewellbeing.com | Immune Sure | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-03 | VitaSave | Bell Virus Viral Infection | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-03 | Vitasave.ca | Anti-viral - Echinamide | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-06-02 | Coast Distillery Ltd. | Ethanol Sanitizer | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-02 | Etsy, Inc. | Fresh Irish Sea Moss Gel | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-02 | Etsy, Inc. | Seamoss Immune Booster | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-02 | Flonase Canada | Flonase | Non-prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-02 | Kijiji.ca | Anabec Anasphere Disinfectant | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-02 | Kijiji.ca | BioClean | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-02 | Kijiji.ca | Vidatox | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Amazon.ca | Shindn UV Sterilizer UV Disinfection for mask, Mobile Phones, Toothbrushes, Makeup Tools, Jewelry, Headphones, Dentures COVID Disinfection (Light Gray) | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Empire Emports Inc. | Various products | Natural Health Product, OTC, Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-06-01 | Etsy, Inc. | COVID Support Tea (Nettle, Linden, Calendula) | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Etsy, Inc. | Elderberry Syrup | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Etsy, Inc. | Elderberry, Nettle, Dandelion | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Etsy, Inc. | Sea Moss & Astragalus Capsules | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Etsy, Inc. | Sea Moss Gel 16oz (1LB) - Wild Crafted from Jamaica | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Facebook.com | Gloves & Face Shields | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Facebook.com | Lysol Wipes | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-01 | Kijiji.ca | Atomy Toothpaste | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | Kijiji.ca | COVID Hard Surface Hospital Grade Disinfectant | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-01 | Kijiji.ca | Foster 40-80 Defense Disinfectant | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-01 | Kijiji.ca | Hemohim | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-06-01 | SciCan Ltd. | Optim | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-01 | The Procter & Gamble Company | Microban | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-06-01 | Youtube.com | Vitamin D | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Benefect Botanical Disinfectant Wipes | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Concrobium Broad Spectrum Disinfectant II | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-29 | Action Solution Conseil | Disinfectant Spray for Health Care Use | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Disposable Mask 3 layers protection "procedure" | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Face Shield Protector Visor | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Face Shield Protector Visor for security Helmet | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Liquid Hand Sanitizer With Alcool 70% and Essential Oils | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-05-29 | Action Solution Conseil | Oxivir Tb Wipes | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-29 | Action Solution Conseil | Purgerme | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Safeblend Bio-Thyme Cleaners & Disinfectants | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Saniblend RTU | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-29 | Action Solution Conseil | U-974 | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-29 | Action Solution Conseil | Zep Spirit II | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-29 | Natural Concepts Canadian Tire |
Hand Sanitizer |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-28 | Hangel.ca | Hangel | Natural Health Product | Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-05-28 | Sunbee |
Premium Gel Hand Sanitizer (Prem-Hg); Premium Spray Hand Sanitizer (Prem-Hs); Multi-Purpose Surface Disinfectant |
Natural Health Product |
Complaint regarding the advertising of unauthorized claim | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-27 | Apothecary Naturals | Apothecary Naturals Alcohol Free Hand Sanitizer | Non-prescription Drug - Disinfectant | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-27 | Laboratoires Druide Inc. / Laboratoires Europelab | Multiple Products (Disinfectants) | Natural Health Product | Complaint regarding advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-27 | Niagara Falls Craft Distillers | CleanNSafe | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-27 | Prairie Naturals Health Products | Gem Force | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-27 | SterylCanada / TEITL Corporation | Daily Shield (70% Ethyl-Alcohol Hand Sanitizer gel) | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-27 | The GAP Group of Companies | GAP Professional Products - Hand Sanitizer | Natural Health Product | Complaint regarding advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-26 | Kijiji.ca Heartland Construction and Renovation's | Anabec Anasphere Plus | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-26 | Kijiji.ca (AP Heating) | Ultraviolet (UV) Air Cleaners | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-25 | Kijiji.ca | Honeywell 7600 N100 Full Face Respirator | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-25 | Kijiji.ca | Portable UV Led Sterilization Wand | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-25 | Kijiji.ca | Vira Solve | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-25 | Primo Nutraceuticals Inc. | Primo Lemon Hand Sanitizer 60% | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-25 | Recochem Inc. | Solvable - désinfectant liquide pour les mains | Natural Health Product | Complaint regarding advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-25 | Shield Savvy | Protective Face Shield / Splatter Guard | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-22 | Amazon.ca | COVID Face Shield | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-22 | Canadian Tire | Gigi's Goodbye Germs Hand Sanitizer | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-22 | Cannada Store | IMMUNE SYSTEM BOOSTER: Powerful / Natural Anti-viral - Cold and Flu - Ultra Immune Support / Immune Booster / Prevent & Protect | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-22 | Kijiji.ca |
Preempt Wipes Preempt Rtu Preempt Concentrate Preempt Hld5 |
OTC |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-05-22 | Kijiji.ca (SRL Electronics & Appliances) | Coronavirus Killer-Powerful Garment Steamer With Brush | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-22 | Lifestyles Canada Corporation | Intra | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-21 | Canadianherbs.ca | Shuanghuanglian (SHL) | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-21 | Solace Management Group / Apothecary Naturals | Apothecary Naturals Alcohol Free Hand Sanitizer | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Achieved; Material Modified/Removed/Discontinued. |
| 2020-05-20 | Alaska Fresh Gel | Hand Antiseptic Cleanser | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-20 | Kijiji.ca | Desk Shield Counter Barrier Covid Cough Plastic Barrier PPE | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-19 | Buymushroomscanada.ca | Magic Mushrooms | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-19 | Hydar Chem |
Front Line Disinfectant W.H.O # 75% Isopropyl Alcohol Lemon Guard Disinfectant Spray and Rinse No Rinse Hand Sanitizer |
OTC, Natural Health Product |
Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-19 | Kijiji.ca CanadianMaskSupply.com |
Stylish Protective Cloth Face Mask for Adults and Kids | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-19 | SUDS Full Service Car Wash | COVID-19 Clean | OTC | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-16 | Little Warrior Nutrition | SilverPure | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-15 | StaySafe Canada |
Disposable Nitrile Gloves KN95 Protective Face Mask EDC StaySafe Ear Loop Disposable Safety Face Masks |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-15 | StaySafe Canada |
Peer Protect Anti-Bacterial Hand Sanitizer Isopropyl Alcohol 70% 60ML Bottles Peer Protect Anti-Bacterial Hand Sanitizer Ethyl Alcohol 80% 60ML Bottles |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-14 | Reckitt Benckiser (Canada) Inc. |
Lysol Advanced Disinfecting Wipes Lysol Disinfecting Spray - Max Cover Lysol Disinfecting Wipes |
OTC |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-14 | Reckitt Benckiser (Canada) Inc. |
Lysol Disinfectant All Purpose Cleaner Lysol Disinfectant All Purpose Daily Cleaner Lysol Disinfectant Bathroom Bleach Cleaner Lysol Kitchenpro Power Degreaser |
OTC |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-13 | Amazon.ca | A12.ca Ensemble Masque et Bandeau Covid-19 Mini arc-en-ciel, lavable | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-13 | Amazon.ca | A12.ca Masque de citoyen lavable | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-13 | Amazon.ca | Coronavirus Survivor 2020 Covid COVID-19 Poster Dustproof Mens Dust Scarf Protective Reusable Face Covers Womens Adjustable Ear Loop Mouth Cover Fitted Mouth Bandanas | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-13 | Amazon.ca | Ski Mask Corona-Extra-Beer-Alcohol-Drink- Winter Warmer Wind Resistant Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-13 | Forest City Surplus Canada | KN95 Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-13 | Kijiji.ca | Microsure wound care | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-13 | Kijiji.ca | Sneez Guard | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-13 | Kijiji.ca (Rockbox Structures) | Portable Sink | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-11 | Environize | Environize Anolyte | Prescription Drug | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-07 | Quicksilver Scientific | Quicksilver | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-05 | F.A.S.T. Rescue Inc. | Various Products (Disinfectants) | Natural Health Product | Complaint regarding advertising of unauthorized claim | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-05 | Wish.com | LED Ultraviolet Sterilization Germicidal Bacterial Disinfect Light | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-05 | Wish.com | N95 Face Mask Coronavirus Bushfires Flu Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-05-05 | Wish.com | Ultraviolet Uv Light Tube Bulb 5W/7W Disinfection Lamp | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-05-01 | Skaha.ca | Surgical N95 Face Mask | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-04-29 | Amazon.ca | Face Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-29 | High Level Wellness |
Platinum Vitamin D Spray - 100ml Pro C2000 (Orange) - 300 G Platinum Liposomal C1000 - 600ml Platinum Colloidal Silver New Wild Oregano C93 (30 ml and 50 ml) Platinum Naturals Oregano-8 Cold and Flu Liquid Caps ARO All-Life Colostrum 500 MG Thorne Research Meriva-SR 120 Veg Caps Professional Health Bromepro 90 caps Alpha Science Greens Concentrate 120 Vcaps Alpha Science Ultimate Greens 300 gm |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-29 | WeChat Group | Prescription Weight Loss Product - South Korea | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-27 | Magicmushroomdispensary.ca | Magic Mushrooms | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-27 | Tim's Whole Health | Quercetin | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-24 | Smart Women's Choice | Smart Women's Choice Contraceptive | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-23 | Sloan Natural Health Center |
>Vitamin C Quench Essentials Zinc 300 Quercetin Zinc A.G Andrographis Selenium D3 Liquid St. John's Wort Liquid Silver |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-20 | Amazon.ca | Unisex Washable Reusable Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-20 | Cabot Group Properties (CGP) | Ozonator | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-20 | Illana-Francisco Manitoba Liquors and Spirits Inc. | Manitoba Prairie and Sanitizer | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-20 | Kijiji.ca | Anti-coronavirus Disinfectant Gel | OTC | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-20 | Kijiji.ca | Virus Sterilizer - Sani Wand | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-20 | Scalfix Inc. | AntidotPro Sanitizing Gel / Antidotpro - Hand Sanitizer | Non-prescription Drug - Disinfectant | Complaint regarding advertising of misleading product information | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-17 | Amazon.ca | Unisex Washable Reusable Mask | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-17 | Silverpur.ca | Collodial Silver Water | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-16 | Showcase | Clearagerm Hand Sanitizer | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-15 | Little Warrior Nutrition | Various products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-15 | United Sign in partnership with Symplicity Designs | Lexan Face Shield | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-14 | Amazon.ca | KN95 Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-14 | Bausch Health Canada Inc. | Cold-FX | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-04-14 | Organic Sulfer LTD | Organic Sulfur | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | Baoer 110V Uv Sterilizer Germicidal Light Sterilization Ultraviolet Lamp | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | Germicidal Ozone Sterilization Lamp Ultraviolet Rays Kill Bacterial Virus Disinfect Bacterial Lights | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | Portable Rechargeable Ultraviolet Ultraviolet Sterilizer LED Light Germicidal Lamp Kill Corona Virus Fungicide,White | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | Ultraviolet Sterilizer Light 38W 110V 220V Germicidal UVC Disinfection Lamp Kill Corona Virus Bactericidal Lights Sterilization | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | UV Bulb 1 Set Portable Handheld Sterilization Lamp Disinfection Stick Universal Uv Sterilizer for Disinfect Bacterial Kill Corona Virus | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | UV Bulb Germicidal Handheld UV Germicidal Lamp Disinfection Lamp Portable Sterilizer Kill Corona Virus Base for Disinfect 02 (Color Temperature : White) | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | UV Sterilization Lamp UVC Light with Ozone and, Anti Bacterial Rate 99% of The Integrated, 40W UV Germicidal Lamp for Home Air Purifier Cleaner Disinfection Bacteria, Microbes and Viruses | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 7W | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amazon.ca | YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 9W | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-09 | Amped Nutrition | Chemix Cortibloc | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-08 | The Cleaner Home | Microban | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-04-07 | Nano Silver Canada | Silver Biotics | Natural Health Product | Complaint regarding advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-07 | Purica | Purica Immune 7 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-07 | Virox Technologies Inc. | Optim Disinfectants | OTC | Incident regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2020-04-07 | Vitasave.ca |
Sovereign Silver Bio-Active Silver Hydrosol Purica Immune 7 |
Natural Health Product |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-06 | Bigarade | Medical Masks | Medical Device | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-04-06 | Global Wealth Trade Corporation / Fountain of Life | Fountain of Life Anti-Oxidant Drops | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-06 | Vitasave.ca | LivOn Lipospheric Vitamin C | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-06 | Vitasave.ca | New Roots N-acetyl cysteine | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-06 | Vitasave.ca | Purica Immune 7 | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2020-04-03 | All Clear Disinfecting | Zoono 24 Hour Hand Sanitize | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Amazon.ca | Aliment pour renforcer système immunitaire | Natural Health Product | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Ibboo Care | Disposable Medical Masks | Medical Device | Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca | Alkaline water machine | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca | Colloidal Silver | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca | Colloidal Silver / Thieves Oil | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca | Ozone Generator | Medical Device | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca | Turmeric Capsules | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Kijiji.ca (Wild Creek Naturals) | Organic Thieves Oil | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Nworld Nlighten e-shop Canada | One Opti Juice | Natural Health Product | Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | The PEMF Experience | Omnium Intelligent Lifestyle / Pulsed ElectroMagnetic Field (PEMF) therapy | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-04-03 | Vitamart.ca |
Genestra D-Mulsion 1000, 30mL Pure Encapsulations Zinc Capsules AOR Vitamin C, 1000mg Probiotic |
OTC |
Incident regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Wild Creek Naturals |
Marseilles Remedy Thieves' Balm MarseilleS Remedy Balm Marseille'S Remedy |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Zoono Protect Canada | GermFree34 Hand Sanitiser | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-03 | Zoono Protect Canada | Z-71 Surface Sanitiser | OTC | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-01 | Dymon Storage | Dymon Hand Sanitizer Gel | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-04-01 | Earth MD | Outdoor Shield | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Ali Express | Coronavirus Dustproof Mask Activated Carbon | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Ali Express | O'Liye | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Ali Express | Portable Mini Hand Sanitizer Gel | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Alpha Science Laboratories | Co-enzyme B Complex Phyto-Immun Vitamin D3 Echinacea Goldenseal and Echinacea Super Immune Plus Aloe Immun |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | Anti-Dust And Anti-Fog Hat Anti Coronavirus Hat - by FSD-MJ | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | E & M ELECTRIC & MAGIC 2.5W UV Disinfection Lamp Steriliser Light Ultraviolet Suitable in Bathroom Living Room Bedroom Hotel Flu Covid-19 | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | Ozone Lamp | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | Portable sprayer: Pressure Watering Can Watering Bottle Dispensing Alcohol Fine Mist Disinfectant Alcohol for Disinfection COVID-19 Virus Prevention,1pcs | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | Shindn UV Sterilizer Respirator Sterilization Jewelry Watch Toothbrushes Mobile Phone Sterilizer Covid-19 Sterilizatio | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Amazon.ca | UVC Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base for Disinfect Bacterial Kill Corona Virus | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Bestdangstuff.com | N95 Mask Coronavirus Respirator | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Exhalo Spa | Exhalo Salt | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Flumask.ca | Flumask | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Gem Wellness Solutions | Multi-Purpose Disinfectant | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-03-31 | Hasslefree-lifestyle | Anti-Coronavirus Face Mask - Includes Activated Carbon Filter | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Air System Circulatory Decontamination (ASCD) | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Anti viral silver ions antivirus | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Anti-Viral Blend / Essential Oil Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Carbon water filter, R.O and water system | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Cleaningold | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Defender | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | No follow-up required as material had already been modified/ removed/ discontinued. |
| 2020-03-31 | Kijiji.ca | Filtration System | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | IQ Air Health Pro HEPA Air Filter | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Lifebreath - Residential HEPA Air Cleaner | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Moringa Supplement | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Ozone | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | No follow-up required as material had already been modified/ removed/ discontinued. |
| 2020-03-31 | Kijiji.ca | Paint Shield | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | SHIFA-E- AJWA for Improving Immunity | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Vital Oxide | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Kijiji.ca | Whole home air-sanitizer, ULTRA-VIOLET (C-Spectrum) Swordfish | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Medical1products | V871/SHL Elixir | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Pyramidion Emporium | Silver Colloidal 500 mL | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | SafeCare Canada | 2019-nCoV IgG/IgM Rapid Detection Test | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-31 | Trend Picky | Coronavirus N95 Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Deserving Health International Corp | Deserving Health™ Natural Hand Sanitizer Refreshing Gel | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | (10 PCS/Pack) 4ply Particulate Respirator Face Mask N95/KN95/FFP2 mask Anti Pollution Breathable Dust Dust Pollution Mask Unisex | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | 20 PCS Sterile Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | 50 PCS Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mas | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | Anti-Dust Coronavirus Protective Face Mask N95/KN95/FFP2 Breathable Isolation Masks For Adults | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | BOSON Rapid 2019-nCoV IgG/IgM Combo Test Card | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | Digital Infrared Electronic Thermometer | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | Disposable Anticorrosion Nitrile Gloves | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | Disposable Protective Suit | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-30 | Izidental.com | Personal Protective Glasses, PPE | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Amazon.ca | UV Zone Sterilization Lamp | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Domenic Stanghini Homeopathy | Homeopathic remedies | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | CanPrev Vitamin A 15ml | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | CanPrev Vitamin D3 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | Deep Immune | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | Host Defense My Community - Comprehensive Immune Support | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | Lypo-Spheric Vitamin C 30 Packets | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | N-Acetyl-Cysteine 500mg | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-27 | Vitasave.ca | Zinc-Copper Balance | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | 10 Rolls Paper Hand Towels | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance achieved; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | Mask | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | Paper Hand Towels | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | Portable Bottle Sprayer, Mini Household Manual High Pressure Pneumatic Watering | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Amazon.ca | Shindn UV Indoor Disinfection Lam | Medical Device | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Ankang Acupuncture Healing Centre Inc. | Herbal Tea | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Ebay.ca | Dettol Spray | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-26 | Mycrilium | BioSURF Liq Hos | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-03-26 | Mycrilium | BioTEXT | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-03-25 | Alive Health Centre - Morning Sun and Supplements Plus | Med Marijuana Seed Oil - Cannabis Sativa | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Amazon.ca | Laboratory Safety Glasses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Amazon.ca | Super Blend of 8 Chaga Mushroom Liquid Mouth Spray | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | NutriChem Compounding Pharmacy & Retail Store | Black Cumin SAP | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Organic Planet Online | AOR Immune Ultra unflavoured | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Pure Nature Nutrition Centres | AOR Acta Resveratrol | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Sangter's Health Centre | Sangter's curcumin | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | SRH Health Foods | EstroSmart Bonus Size (150 Vegi Caps) | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Turner Drug Store Ltd. | Natural Factors Lycopene 10mg | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Two Farm Kids | Natural Factors Fresh Kelp Extract | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Victoria's Health Store | Natural Factors Estro Factors | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-25 | Vivify Holistic Clinic | Formulas 1 - 4 | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-23 | Alive Health Centre | Alive Oregano Oil | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-21 | Hedley's Health Hut | Mykind Organics Vitamin C by Garden of Life LLC | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-20 | National Nutrition Ltd. | Antioxidant Network | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-03-16 | Thymox Technology Laboratoire M2 | Thymox | Non-prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2020-02-25 | True Health Canada | Deflect A | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-02-24 | Abortion Pill Rescue | Abortion Pill Reversal | Prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-02-10 | doTERRA | Essential Oils | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-02-04 | Nia Pure Nature | Moringa | Natural Health Product | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Explanatory Letter Sent. |
| 2020-01-22 | Alera Skin Care Products Inc. | Zensa | Non-prescription Drug | Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2020-01-21 | Ottawa Medi Spa | Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Biologics | Complaint Regarding the Direct -to- Consumer Advertising of Botox and Juvederm | Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued. |
| 2019-12-30 | Vesta Shop | Punkin Butt Teething Oil | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required. |
| 2019-12-17 | Midtown Medical Centre Clinic | Botox Cosmetic Botox Latisse Belkyra |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox and Latisse | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-12-13 | Xtreme Performance Nutrition XPN World | XPN Supplements Pro Zinc Classic Series XPN Pro Vitamin 2.0 Classic Series XPN ISO Extreme Classic Series 1 Shot 30G XPN MAG 4 Classic Series |
Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-12-12 | Medical Spa Club | Botox Xeomin Dysport |
Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-12-11 | TIJN Amazon | TIJN Blue Light Blocking Glasses | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. No follow-up required. |
| 2019-12-06 | JNY Cosmetics | Botox Cosmetic (Onabotulinum Toxin A) Xeomin |
Prescription Drug, Medical Device | Complaint regarding the direct-to-consumer advertising of Botox and Xeomin | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-11-29 | J & G's Bath Bombdiggities | Cold Buster Bath Bomb | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-11-25 | Amazon Canada | Premier Research Labs Premier Green Caps | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-11-19 | OriMed Pharma | Luxa-D | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-11-01 | TTMSPA & Markham Med Spa |
Botox Cosmetic (Onabotulinum Toxin A) Latisse Juvederm Juvederm Voluma Juvederm Volbella Juvederm Volift |
Prescription Drug, Biologics |
Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Juvederm, Juvederm Voluma, Juvederm Volbella, and Juvederm Volift | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-11-01 | Welcome Back Center/ Dr. Richard Brownlee | Stem Cell Therapy | Biologics | Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-10-31 | Bayer | Asparin | Non-prescription drug | Complaint regarding advertising of misleading product information to healthcare professionals | Explanatory letter sent. No follow-up required. |
| 2019-10-30 | Regenerative Medicine and Anti-Aging Institute | Stem Cell treatment | Biologics | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Explanatory letter sent. No follow-up required. |
| 2019-10-29 | Joly-Anne Durand Beauté Esthétique | Hyaluropen | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. No follow-up required. |
| 2019-10-25 | Alive Health Centre | TA-65md | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-10-25 | Natural Products Consulting Corp. | TA-65md | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed. |
| 2019-10-22 | Cur Laser and Skin |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. No follow-up required. |
| 2019-10-22 | D2LM Distribution Inc. |
Sleek |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-10-22 | The Vanity Lab |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. No follow-up required. |
| 2019-09-27 | Foothills Naturals | Damiana Leaf Tea | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance achieved; Material modified/removed/discontinued. |
| 2019-09-23 | Dr. Longhairs | Longhairs Lifestyle Vitamins (Naturopathic products) | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance achieved; Material modified/removed/discontinued. |
| 2019-09-23 | Pro-Gym Serge Moreau Inc. | RAD 140 (Sarmsfit) | Prescription Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-20 | Good Vibes Essential Oils | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance achieved; Material modified/removed/discontinued. |
| 2019-09-16 | Amazon Canada | Vitamin B12 Sublingual Liquid | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-13 | Elevaterx Medical Aesthetics |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox and Belkyra | Explanatory letter sent. No follow-up required. |
| 2019-09-13 | Medical Aesthetic Canada |
Botox Cosmetic (Onabotulinum Toxin A) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox | Explanatory letter sent. No follow-up required. |
| 2019-09-12 | Amazon Canada | Moman vape aromatherapy inhaler | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-12 | TMB Cosmetic Surgery | Multiple products | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-10 | Galderma Canada Inc. | TactuPump Forte | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-10 | Galderma Canada Inc./ Nestlé Skin Health | Dysport Aesthetic | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-10 | Galderma Canada Inc./ Nestlé Skin Health | Rosiver | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | No follow-up required as material had already been modified/ removed/ discontinued. |
| 2019-09-06 | SunForce Health & Organics Inc. | Multiple products | Prescription Drug | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-05 | Amazon Canada | Prostagorx | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-04 | Golden Monk Kratom | Kratom | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required. |
| 2019-09-03 | Amazon Canada | H2Ocean Piercing Aftercare Spray | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-09-03 | Sanofi Genzyme | Aubagio (Teriflunomide) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Aubagio | Explanatory letter sent. No follow-up required. |
| 2019-08-28 | Amazon Canada | Goli Nutrition Apple Cider Vinegar Gummies | Prescription Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-28 | Biosense Clinic | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-27 | Total Health | Sambrosa Sleep Juice | Non-prescription Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-21 | Beauty & Body Toronto | Chorionic Gonadotropin for Injection, USP | Prescription Drug | Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-17 | Elevaterx Medical Aesthetics |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Xeomin Dysport |
Prescription Drug, Biologics |
Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Xeomin and Dysport | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-16 | Concept Medical |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Juvederm |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-16 | KetoWeightLoss.com | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-15 | Amazon Canada | Diabetic Patch | Prescription Drug | Complaint regarding the advertising of an unauthorized product for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-15 | Medical Aesthetic Canada | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-15 | The Body Soul & Spirit Expos | Miracle Mineral Supplement (MMS) | Non-prescription Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required. |
| 2019-08-15 | The Old Goat Soap Factory |
Old Goat Soap Old Goat Lotion |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-14 | Carruthers & Humphrey Cosmetic Dermatology |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Belotero Dysport Emervel Juvederm Restylane Xeomin |
Prescription Drug, Biologics, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Belotero, Dysport, Emervel, Juvederm, Restylane and Xeomin | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-14 | Cur Laser and Skin |
Botox Cosmetic (Onabotulinum Toxin A) Dysport |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox and Dysport | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-14 | Project Skin MD |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Dysport Juvederm Xeomin |
Prescription Drug, Biologic, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport, Juvederm and Xeomin | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-14 | The Vanity Lab |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm Restylane |
Prescription Drug, Biologic, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Restylane | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-13 | Ottawa MediSpa |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Filler |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Filler | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-11 | Supplement Source.ca | Gamma Nutrition Hulk Juice | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-06 | Concept Medical |
Botox Cosmetic (Onabotulinum Toxin A) Latisse Belkyra |
Prescription Drug, Biologics |
Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra | No follow-up required as material had already been modified/ removed/ discontinued. |
| 2019-08-06 | Sigrid Naturals | Warrior Woman First Aid Salve | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-08-01 | Casaroma Wellness Centre | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance achieved; Material modified/removed/discontinued. |
| 2019-07-29 | Enerex Botanicals Ltd. | Black Seed Oil; Black Cumin Seed Oil with Gamma E | Natural Health Product | Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2019-07-26 | Pure Feast | None specified | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-07-25 | Aphrodite Aesthetic Clinic |
V Line A Solution Liposysis Orlistat Hexal Teoxane RHA |
Natural Health Product Prescription Drug |
Complaint regarding the advertising of an unauthorized product | Compliance achieved; Material modified/removed/discontinued. |
| 2019-07-22 | YekkyStore | Nutrovape | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-07-17 | Microbe Formulas | Various Products | Natural Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized products | Explanatory Letter Sent. |
| 2019-07-15 | Montreal Healthy Girl | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-07-02 | Chan Fat Chinese Herbal Ltd. | Multiple products | Natural Health Product | Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2019-07-02 | Country Connections Inc. | Gramma Carol's Restless & Aching Leg Lotion | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-27 | Not Specified | Sildenafil | Prescription Drug | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Explanatory letter sent. |
| 2019-06-20 | Choice Probiotics Ltd. |
Probiotic Dish Soap PIP Hand Soap PIP Hand Gel |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-13 | Celebration Saunas |
Infrared Sauna |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Explanatory letter sent. |
| 2019-06-13 | Finnleo TyloHelo Inc. |
Infrared Sauna |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Explanatory letter sent. |
| 2019-06-13 | Good Health Saunas | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Explanatory letter sent. |
| 2019-06-13 | Sunlighten Inc. | Infrared Sauna | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized products | Explanatory letter sent. |
| 2019-06-08 | Obella Esthétique | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-06 | Access Natural Healing | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required. |
| 2019-06-06 | Allergan Inc. | Belkyra | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Belkyra | Explanatory letter sent. |
| 2019-06-06 | Clinique d'Élise Bernier |
Botox Cosmetic (Onabotulinum Toxin A) Dysport |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox and Dysport | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-04 | Centre de Médecine Esthétique de Boucherville |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm Radiasse |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Radiasse | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-04 | Clinique Médicale Clément Paradis |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Clinique AntiAging |
Botox Cosmetic (Onabotulinum Toxin A) Belkyra Sculptra Xeomin Restylane |
Prescription Drug, Medical Device, Biologic Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Clinique de Chirurgie Esthétique |
Botox Cosmetic (Onabotulinum Toxin A) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Dermapure |
Botox Cosmetic (Onabotulinum Toxin A) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-03 | Dr. Lalancette |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox and Juvederm | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-03 | Dr. Mélanie Hould |
Botox Cosmetic (Onabotulinum Toxin A) Juvederm Softlift |
Prescription Drug, Medical Device |
Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Softlift | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-06-03 | Estheticon | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-06-03 | Tosonimd | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-05-30 | Dr. Alex Wakter | Botox Cosmetic (Onabotulinum Toxin A) | Prescription Drug | Complaint regarding the direct-to-consumer advertising of Botox | Explanatory letter sent. |
| 2019-05-29 | Folium Labs Inc. | Livli | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-05-29 | Konsar Future Nutrition | Not Specified | Natural Health Product | Complaint regarding the advertising of unauthorized claims | Explanatory letter sent. |
| 2019-05-29 | MHS | Nourishing Waves Plus | Natural Health Product | Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-05-28 | Fitglow Inc. | Fitglow Beauty Cloud Comfort Cream | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-05-28 | Vancouver Laser & Skin Care Clinic | Latisse | Prescription Drug, | Complaint regarding the direct-to-consumer advertising of Latisse | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-05-26 | Worlds Best Cream |
WBC Pain Terminator Worlds Best Cream |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance;Received satisfactory response from company;Follow-up completed;Material modified/removed/discontinued. |
| 2019-05-23 | Breast Milk Angel | Placenta Encapsulation | Biological Drug | Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-05-22 | Prime Hemp | Prime Sensitive-Mare Blend | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-05-16 | Canadian Tire | Worm Away (Piperazine) | Veterinary Health Product | Complaint regarding the direct-to-consumer advertising of unauthorized claims | No follow-up required as material had already been modified/ removed/ discontinued. |
| 2019-05-13 | Dunn & Co. Natural Skincare | Salve Yourself - Cayenne Warming Balm | Natural Health Product | Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance achieved; Material modified/removed/discontinued. |
| 2019-05-07 | Saltastic |
Cough Relief Herbal Tea Sleep Well Herbal Tea Stay Well Herbal Tea |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-26 | Scargone |
Various Products |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-25 | Clinique Infinium |
Botox Cosemtic (Onabotulinum Toxin A) Dysport Xeomin Belkyra Juvederm |
Biologic Drugs |
Complaint regarding the direct-to-consumer advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-04-25 | Pfizer Canada |
Duavive |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Duavive | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-24 | LivOn Laboratories Inc. |
Various Products |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-23 | The House of Healing |
Biopuncture Injection Therapy (MIC) |
Natural Health Product |
Complaint regarding the advertising of unauthorized product including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-17 | Amazon Canada |
Tiny Tea Teatox Her Tea Anti-C Tea Man Tea |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-17 | Purgo |
Morning Detox Tea Evening Cleanse Tea De-Stress Tea Regular |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-17 | Showcase |
Tiny Tea Teatox |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-17 | Skinny Teatox |
Skinny Teatox |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-17 | Tease Tea |
Triple Teatox |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-16 | The Compounding Centre |
Profesyn |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance achieved; Material modified/removed/discontinued. |
| 2019-04-13 | Rothesay Laser Clinic |
Latisse Botox Botox Cosmetic |
Prescription Drugs |
Complaint regarding the direct-to-consumer advertising of Botox and Latisse | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-12 | Finlandia Pharmacy |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-12 | The Vitamin Shop |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-12 | Yes Wellness |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-05 | Lemon Balm Lane |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-04 | Amazon Canada |
Redsenol-1; Redsenol-DAG |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-03 | Miss Dee Naturals | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-02 | Camellia Pure Essential Oils | Various Products | Natural Health Product | Complaint regarding the advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-04-01 | Oumere | Bioluminelle | Natural Health Product | Complaint regarding the advertising of an unauthorized product | Explanatory letter sent. No follow-up required. |
| 2019-03-29 | Fine Therapy | IQ Massager | Medical Device | Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-28 | Abbvie Corporation | Upadacitinib | Prescription Drug | Complaint regarding the advertising of an unauthorized product to health care professionals | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-27 | The Compounding Centre |
Neuroprofen Cream Flexosyn Cream Profesyn |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance achieved; Material modified/removed/discontinued. |
| 2019-03-26 | Port Moody Health |
Artesunate |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-22 | Bath Made Simple |
Rose Clay and Charcoal Bar Pure Rose Water |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized products | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-19 | LivLong |
Liposomal Lypospheric Magnesium |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-15 | Beautysense |
EltaMD UV Clear Broad Spectrum SPF 46 |
Non-Prescription Drug |
Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-03-14 | Slimwell |
Slimwell hCG Transdermal Medical Cream Slimwell Custom Vitamins and Minerals |
Prescription Drug, Natural Health Product |
Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-03-13 | Healthy Planet Canada |
Homeocoksinum Flu buster |
Natural Health Product - Homeopathic |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-03-04 | Sandoz Canada Incorporated |
Fulvestrant Injection |
Prescription Drug |
Complaint regarding the advertising of Fulvestrant to health care professionals | Explanatory letter sent. |
| 2019-03-01 | Valentus Inc. |
Valentus Weight Loss Coffee |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-02-27 | The Compounding Centre |
ProfeSyn |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of an unauthorized product | Compliance achieved; Material modified/removed/discontinued. |
| 2019-02-23 | Dr. Julia Carroll |
Jublia (Efinaconazole) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Jublia | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-02-23 | The Canadian Health & Family, H&F Continuing Education Inc. |
Jublia (Efinaconazole) |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Jublia | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-02-20 | Sani-Marc Inc. |
BioAssure |
Non-Prescription Drug |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-02-14 | Homeocan Inc. |
Influenzinum |
Natural Health Product - Homeopathic |
Complaint regarding the direct-to-consumer advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2019-02-13 | PAC Health (Canada) Inc. |
Sambucol Anti-viral Flu Care |
Natural Health Product |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance achieved, material discontinued, corrective message disseminated. |
| 2019-02-12 | Healing Connections Wellness Centre |
Relax Far Infrared Sauna |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-02-12 | Radiant Health Saunas |
Radiant Health Saunas Elite Series |
Medical Device |
Complaint regarding the advertising of unauthorized product including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-02-08 | Beauty Saunas |
Far Infrared Sauna |
Medical Device |
Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease | Compliance letter sent to stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued. |
| 2019-02-06 | TTAC Publishing LLC / TruNorth Management LLC Synergy Science Inc. |
Synergy Sauna |
Medical Device |
Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease | Compliance letter sent to stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time. |
| 2019-02-01 | Puresource Natural Products |
Now Magnesium Topical Spray |
Natural Health Product |
Complaint regarding advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-01-31 | New Roots Herbal Inc. |
Argan Oil Rosehip Seed Oil |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-01-30 | Love's In The Hair SugarBearHair |
Sugarbearhair Vitamins Biotin Folic Acid Vitamin C Vegetarian Gummies - 60 pieces |
Natural Health Product |
Complaint regarding advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-01-28 | Bennett's Choice |
Brain Evolve Brain Thrive Brain Beast Brain Dream |
Natural Health Product |
Complaint regarding the advertising of misleading product information and products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-01-28 | Cloud Vitamin Cream |
Silymarin Milk Thistle |
Natural Health Product |
Complaint regarding advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2019-01-21 | SaunaRay Inc. |
SaunaRay, various sauna models |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products; No further action will be taken by Health Canada at this time. |
| 2019-01-07 | Innovus Pharmaceuticals, Inc. |
Apeaz |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-12-19 | Innovus Pharmaceuticals |
Vesele |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-11-20 | Organika Health Products Inc. |
Organika Chanca Piedra |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-11-15 | Vancouver Island Ormus |
V.I.O. Buffalo Bill's Infused Skin Creams V.I.O. Ocean Mineral Cream V.I.O. Ocean Mineral Substrate V.I.O. Ocean Mineral Powder |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-11-01 | PolarAid Health Inc. |
PolarAid Natural Healing Energy Disc |
Medical Device |
Complaint regarding the advertising of unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-31 | Galderma Canada INC. |
Rosiver |
Prescription Drug |
Incident regarding the direct-to-consumer advertising of Rosiver | Explanatory letter sent. |
| 2018-10-31 | Galderma Canada INC. |
Tactpump Forte |
Prescriptiog |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-10-31 | Little Tree Hugger Soap |
Face Oil For Acne Prone Skin Geranium Essential Oil Tea Tree Essential Oil |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-31 | Valeant Canada |
Contrave |
Prescription Drug |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-10-26 | Innovus Pharmaceuticals |
Apeaz ProstaGorx |
Natural Health Products |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-10-18 | Bombacious Boutique |
Sleep Aide Headache Roll On Synergy Blend Anxiety Roll On Synergy Bottle Exisis Salve |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-16 | Volta Health Products, Inc. |
Prescript Assist Soil Based Probiotic Prebiotic Complex |
Natural Health Product |
Complaint regarding the advertising of an unauthorized product | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-15 | Medicinal Nightshades |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-10-03 | Quebec Ministry of Health and Social Services (MHSS) |
Cevarix Gardasil 9 |
Biologics |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-09-28 | GlaxcoSmithKline INC. |
Trelegy Ellipta |
Prescription Drug |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-09-28 | Royal Natural Holdings Corporation |
Apiario Silvestre |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-09-27 | Beckers |
Electronic Smoking Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-09-27 | DermaSpark Products Inc. |
Fox Laser System |
Medical Device |
Complaint regarding the direct-to-consumer advertising of unauthorized claims | Compliance achieved, material discontinued, corrective message disseminated. |
| 2018-09-27 | Nibo Distribution |
Electronic Smoking Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-09-26 | Truth Niagara |
Headache Roll On Synergy Blend |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-09-18 | New Nordic Inc. |
Various |
Natural Health Products |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-09-17 | Innovus Pharmaceuticals Inc. |
Urivax |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company. |
| 2018-09-15 | New Nordic Inc. |
Equazen |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-09-15 | The IV wellness boutique |
IV Therapy |
Natural Health Product |
Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-09-11 | Cari-Lee's Recipes for Alchemy |
'Mend Me' Soothing Rub |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-09-05 | Infogenetica Solutions Ltd. |
NeuroActiv Oil |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-31 | The Natural Healing Shoppe |
Calm Like Balm |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-27 | Henry Schein Canada Inc. |
Various Products |
Natural Health Product |
Complaint regarding advertising of unauthorized products and products with unauthorized claims | Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-27 | Naturelle |
Alpha Biomedical hospital beds |
Medical Device |
Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-23 | Merck |
Gardasil 9 |
Biologic |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-08-22 | Arthritis & Injury Care |
Multiprofen CC |
Prescription Drug |
Complaint regarding direct-to-consumer advertising of an unauthorized product | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-13 | All Natural Nutritional Products (ANNP) Inc. |
Allnatural Clear Head, Silymarin |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-08-10 | Indivior UK LTD |
Suboxone |
Controlled Drug |
Complaint regarding the direct-to-consumer advertising of a controlled drug | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-10 | Purdue Pharma |
BuTrans |
Controlled Drug |
Complaint regarding the direct-to-consumer advertising of a controlled drug | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-08 | Innovus Pharmaceuticals Inc. |
ProstaGorx |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-08-07 | Purple Lotus |
Hang Over Capsules |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-08-02 | Naka Herbs and Vitamins |
Naka Vital Greens |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-07-30 | Bayer INC, Johnson & Johnson INC |
Aleve, Tylenol |
OTC |
Complaint regarding the advertising of products with unauthorized claims | Explanatory letter sent. |
| 2018-07-30 | Rogers Communications Inc. |
ArthriVarx |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-23 | Albany Laser Clinic |
Botox Cosmetic (Onabotulinum Toxin A) |
Biologic |
Complaint regarding the direct-to-consumer advertising of Botox | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-07-10 | Relief Wellness Ltd. |
H Formula |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-10 | Royal Natural Products Co. |
Apiario Silvestre |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-09 | Happy Herbal Store |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-04 | Free Spirit Botanicals |
Sun Dawg Organic Sunscreen Lotion SPF 15 |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-04 | Miiko |
Miiko Safe Summer Skin Cream 14% (SPF 14) |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-07-04 | Tina Davies Professionals |
Microblading Aftercare Gel |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-06-14 | MedMira Laboratories Inc. |
Reveal Rapid HIV Antibody Test (Laboratory Use Only) |
Medical Device |
Complaint regarding advertising of misleading product information | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-06-13 | Innovus Pharmaceuticals Inc. |
Vesele |
Natural Health Product |
Complaint regarding the advertising of products with unauthorized claims | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-06-05 | Excellence Medical Skin Care Clinic |
Latisse |
Biologic |
Complaint regarding the direct-to-consumer advertising of Latisse | Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time. |
| 2018-05-29 | Pfizer Canada Inc. |
Viagra |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Viagra | Explanatory letter sent. |
| 2018-05-23 | Pfizer Canada Inc. |
Viagra |
Prescription Drug |
Complaint regarding the direct-to-consumer advertising of Viagra | Explanatory letter sent. |
| 2018-05-14 | Cure Santé Minceur (Productions Elite) |
Biléfoi Diuré Laxa |
Natural Health Product |
Complaint regarding the advertising of unauthorized products | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
| 2018-05-03 | Hairfree Laser Skin Clinic |
Vitamin B12 Injections Carboxy Injection |
Natural Health Product, Prescription Drug |
Complaint regarding the advertising of unauthorized products including claims for serious disease | Compliance achieved; Material modified/removed/discontinued. |
| 2018-05-03 | Provita Nutrition |
Various Products |
Natural Health Product |
Complaint regarding the advertising of unauthorized claims including claims for serious disease | Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued. |
About the health products advertising incidents table
This table does not include incidents that Health Canada received and have referred to an advertising preclearance agency (APA). We engage an APA to adjudicate certain incidents. This process is in accordance with our guidance document on the roles of Health Canada and advertising preclearance agencies related to health product advertising.
The scope of this table is currently limited to incidents related to the following types of health products:
- medical devices
- pharmaceuticals
- natural health products
- veterinary health products
- biologics (including vaccines)
If you have questions about the incidents in the summary table, please contact us by email at drug-device-marketing@hc-sc.gc.ca.
When addressing and resolving advertising incidents, our first priority is to protect human health and safety. We use the most appropriate level of intervention for the level of health risk.
We assess every incident we receive to confirm whether the advertising materials comply with the applicable legislation and regulations. We take appropriate action to address incidents where we find non-compliance.
Our responsibilities related to health product advertising
Health Canada is the national regulatory authority for health product advertisements. We oversee and enforce the regulatory requirements related to health product advertising.
We play an active role in addressing health product advertising incidents. We also work to prevent non-compliant advertising before it occurs by:
- developing policies and guidance documents
- providing regulatory and policy clarifications
- making stakeholders aware through various activities
We also have a system in place that allows industry to have their advertising material reviewed and precleared by independent APAs. While this system is voluntary, we strongly recommend it, to ensure that the material complies with legislative and regulatory requirements before it’s disseminated.
APAs also offer a mechanism to resolve certain advertising incidents. We assess every incident we receive, including the level of health risk a product may pose, to determine next steps. These steps include whether the incident should be addressed by us or referred to an APA.
For more information on the roles of Health Canada and APAs, please refer to the following guidance document:
Our risk-based compliance and enforcement approach
Health Canada treats all incidents with the same level of scrutiny. We assess each complaint to:
- confirm whether the advertisement complies with legislative and regulatory requirements
- determine the potential risk posed
We prioritize incidents and take action to address them based on the degree of that risk.
We will escalate measures if and as needed. In most cases, compliance is achieved once we inform the party of their non-compliance, usually through a regulatory letter. The letter will indicate the corrective measure(s) to be taken by either correcting or discontinuing the advertising material. We may follow up to verify that action has been completed to our satisfaction.
Health Canada may consider stronger action for advertising activities that we determine pose a high risk:
- making a site visit
- issuing a public communication
- seizing the non-compliant advertising materials
- starting enforcement proceedings (for example, seeking an injunction or fines where a court order has been breached)
For complaints about the advertising of an unauthorized health product, we will take action to confirm the company stops advertising and selling the product in Canada. Health Canada does not allow the sale of unauthorized health products in Canada.
For more information on our compliance and enforcement approach, please refer to the following policy:
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