Appendix A: The Four Pillars of Digital Government (Areas of work) 

New modular methods to plan, replace, and manage mission critical legacy IT systems.

Outward-facing digital platforms and components are designed with and for the persons or organizations they serve.

An enterprise management approach to data stewardship and IT operations, tools and assets.

A diverse and inclusive public service whose culture and norms are flexible, collaborative and digitally capable.

Support departments to employ digital standards in redesigning, funding and implementing major legacy modernization.

Work towards implementing digital identity, Notify and Forms; and deploy digital teams to deliver common components and services.

Develop centralized strategic enterprise direction, infrastructure, tools, and systematic support for departments’ digital needs.

Identify and tackle long-standing institutional barriers to digital innovation inherent in traditional siloed leadership and processes.

GC’s major service delivery systems are easy to use and maintain, and are reliable, secure and adaptable.

The public can trust GC transactions to be reliable, secure, timely, accessible and easy to use from any device.

Departments deliver GC policy objectives and serve Canadians better, enabling data-driven decision-making and more efficient and effective operations.

Public servants are empowered by modern approaches to deliver their departments’ mandate to serve people better; and the GC attracts and retains top talent.