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Sample harassment and violence prevention training syllabus

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Note: the Labour Program at Employment and Social Development Canada developed the following syllabus sample for educational and guidance purposes only. This sample is a general guideline and is not intended to reflect the needs of all employers and their applicable partners. The sample may assist you and your applicable partners with developing or identifying the appropriate training on workplace harassment and violence prevention.

Workplace harassment and violence prevention training course

This course assists federally regulated employers and employees in understanding their rights and obligations related to workplace harassment and violence under:

  • the Canada Labour Code (the Code), and
  • the Work Place Harassment and Violence Prevention Regulations (the Regulations)

This course will also assist participants with recognizing, minimizing, preventing and responding to harassment and violence in a workplace setting.

Module 1: Understanding the Harassment and Violence Legislation [the Code, Part II and the Regulations]

Objectives

At the end of this module, participants will be able to:

  • understand why there is a new harassment and violence legislative framework and how it affects employees, including the
    • new definition of harassment and violence, as outlined in the Code
    • new duties and rights of employers, designated recipients, employees, policy committees, workplace committees, and health and safety representatives as it relates to harassment and violence in the workplace
    • new privacy and confidentiality provisions in the Code and Regulations
    • timeframes for notifying, responding to, and resolving an occurrence of harassment and violence
  • understand the definition of “workplace”, as outlined in the Harassment and Violence Prevention Policy and/or the Code

Module 2: Review of Delta Company’s policy on workplace harassment and violence prevention

Objectives

At the end of this module, participants will be able to understand:

  • the role of the employer, designated recipient, employees, policy committee, workplace committee, and health and safety representatives in relation to harassment and violence in the workplace
  • each phase of the resolution process for resolving an occurrence
  • how a principal party or witness can notify the designated recipient or the employer of an occurrence
  • the reasons why an employer would be required to review and update the workplace assessment
  • the emergency procedures that the company will implement when an occurrence poses an immediate danger to the health and safety of an employee, or there is a threat of such an occurrence
  • how the employer will protect the privacy of those who are involved in an occurrence or in the resolution process for an occurrence

At the end of this module, participants will be able to identify:

  • the risk factors, internal and external to the workplace, that contribute to workplace harassment and violence
  • the designated recipient
  • where employees can access available support measures
  • the person who is designated to receive a complaint related to a contravention of the Code or the associated Regulations
  • the recourses that are available to those who are involved in an occurrence

Module 3: Workplace harassment and violence and the prohibited grounds of discrimination

Objectives

At the end of this module, participants will be able to:

  • identify the prohibited grounds for discrimination under the Canadian Human Rights Act
  • understand the relationship between the prohibited grounds of discrimination and workplace harassment and violence

Module 4: Recognizing harassment and violence in the workplace

Objectives

At the end of this module, participants will be able to:

  • understand the continuum of behaviours that qualify as harassment and violence
  • give examples of subtle forms of harassment, including sexual harassment
  • successfully complete workplace-specific harassment and violence scenario exercises

Module 5: Preventing harassment and violence in the workplace

Objectives

At the end of this module, participants will be able to:

  • understand the negative consequences of harassment and violence in the workplace
  • recognize the importance of civil and respectful workplace interactions
  • recognize the importance of communicating effectively with colleagues, supervisors and managers
  • recognize the signs of an escalating situation that could lead to violence

Module 6: Minimizing and appropriately responding to harassment and violence in the workplace

Objectives

At the end of this module, participants will be able to:

  • describe civil and respectful methods for addressing workplace conflict
  • describe techniques for de-escalating a crisis or violent situation with colleagues or third parties
  • describe the role of bystanders and witnesses and how they can help a person experiencing harassment and violence
  • describe the procedures that are in place when there is a harassing or violent incident, including:
    • where to go
    • what to do
    • who to contact
  • demonstrate personal safety techniques
  • describe how to report an incident of harassment and violence
  • describe the support services available to persons experiencing harassment and violence

Module 7: Recognizing and responding to family violence in the workplace

Objectives

At the end of this module, participants will be able to:

  • recognize the signs that a colleague may be experiencing family violence and how to address such a situation
  • describe how to respond appropriately when made aware of a colleague experiencing family violence
  • describe the internal and external support services available for persons who experience family violence

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