Backgrounder on 10-day passport pick-up service at Service Canada Centres

Beginning in August 2022, Service Canada started to roll out 10-day passport pick-up service at 13 Service Canada Centres across the country. Canadians can apply for a passport at these locations and receive it after 10 business days. The passport can either be mailed or be picked up in person.

Since starting to offer the 10-day passport pick-up service in 13 Service Canada Centres, Service Canada has processed over 66,000 passport applications in these locations as of March 8, 2023. This service also helped reduce the volume of applicants at specialized passport offices.

Service Canada is exploring the feasibility of adding this service to other locations across the country.

Ten-day passport pick-up service results to date

Barrie: Between the launch on October 5, 2022, and March 8, 2023, the Barrie Service Canada Centre has processed over 8,100 passport applications.

Charlottetown: Between the launch on August 15, 2022, and March 8, 2023, the Charlottetown Service Canada Centre has processed over 4,300 passport applications.

Fort McMurray: Between the launch on September 21, 2022, and March 8, 2023, the Fort McMurray Service Canada Centre has processed over 3,300 passport applications.

Kingston: Between the launch on September 7, 2022, and March 8, 2023, the Kingston Service Canada Centre has processed over 7,600 passport applications.

Lethbridge: Between the launch on September 7, 2022, and March 8, 2023, the Lethbridge Service Canada Centre has processed over 6.300 passport applications.

Moncton: Between the launch on September 21, 2022, and March 8, 2023, the Moncton Service Canada Centre has processed almost 4,800 passport applications.

Red Deer: Between the launch on August 15, 2022, and March 8, 2023, the Red Deer Service Canada Centre has processed almost 10,500 passport applications.

Rimouski: Between the launch on September 23, 2022, and March 8, 2023, the Rimouski Service Canada Centre has processed over 2,400 passport applications.

Sault Ste. Marie: Between the launch on August 15, 2022, and March 8, 2023, the Sault Ste. Marie Service Canada Centre has processed almost 3,700 passport applications.

Sherbrooke: Between the launch on September 7, 2022, and March 8, 2023, the Sherbrooke Service Canada Centre has processed over 7,200 passport applications.

Sudbury: Between the launch on September 7, 2022, and March 8, 2023, the Sudbury Service Canada Centre has processed almost 5,400 passport applications.

Trois-Rivières: Between the launch on August 17, 2022, and March 8, 2023, the Trois-Rivières Service Canada Centre has processed almost 7,500 passport applications.

Whitehorse: Between the launch on September 21, 2022, and March 8, 2023, the Whitehorse Service Canada Centre has processed over 1,300 passport applications.