Services and Applications

Internet Connectivity

There are currently 4 options available:

• Leverage a local/free connection from the landlord when feasible.
• Use CCO Network installed in a DND facility.
• Use an Internet connection supplied by IT SMC (DND).
• When none of the above options are possible, alternate arrangements can be looked at such as a mobile modem requested through your RCSU J6 via your ZTO.

Corps/Sqns must call the Service Desk 1-855-252-8082 if they have questions or issues with their Internet connection.

• Although there are still cases where you can claim your Internet connection, we are transitioning to a centrally procured approach where all contracts will be handled by IT SMC. Changes to the Internet service will be communicated ahead of time to the corps/sqn shared mailbox.
  • If you are getting to the end of your contract do not renew. Contact your RCSU J6 via your ZTO 3 to 6 months prior to the end of your contract.
• IT SMC is currently reviewing information on Internet connections for all Corps/Sqn and therefore you may receive an e-mail requesting information.
• The Service Desk may request information regarding Internet when on the phone with Corps/Sqn staff.

CCO Net

The CCO Net is the internal network created to support several applications and services used by the CCO. Access to CCO Net is restricted to members of the Cadet and Junior Canadian Rangers Group (CJCR Gp) and its constituent units. Some cadets may be granted limited access.

For answers to common questions regarding CCO Net, see our Frequently Asked Questions (FAQ) page. 

CCO Tool Available to Connect to Wi-Fi on CCO Net Computers while Traveling

Users have reported that VPN connection could not be established on some public Wi-Fi requiring user to log in to a web page before getting access to the Wi-Fi (captive portal). This situation is frequent for Wi-Fi access in hotels, schools, and military facilities.

Users were facing the following error when trying to connect through VPN:
"The service provider in your current location is restricting access to the Internet. You need to log on with the service provider before you can establish a VPN session, using the AnyConnect Web Browser."

If you encounter this issue on a CCO Net computer, you need to access the CCO Tools option from the Start menu and click on the Captive Portal option.

This will run a script and you will then see a pop-up confirming that the Captive Portal Access has been enabled.

At this point, you will need to try to connect to the Wi-Fi again through the Cisco AnyConnect.

This time, you will be redirected to the web page where you are required to log in to obtain access to the Wi-Fi.

If you encounter additional issues, please contact the IT Service Desk at (email) IT@Cadets.gc.ca or (toll-free) 1-855-252-8082.

FORTRESS

FORTRESS is the information system for cadets and the flagship CCO IT application. It contains contact information, training information, qualifications, awards, activities and attendance, and more. Click to Access FORTRESS (link accessible only on the CCO Net or the DWAN).

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User Guide and Documentation

A complete user guide covering every FORTRESS functionality, release notes, special bulletins and other resources are available in the Cadet365 SharePoint FORTRESS page (link accessible only on the Cadet365 SharePoint).

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Data Modification

If a mistake happens during data entry and you lack the necessary permissions to fix it, a request to fix the problem can be submitted by using the Data Modification application (link accessible from CCO Net). You must be logged on to CCO Net to use the tool. From there, the application can be accessed by clicking on the pencil icon available in the menu bar of a FORTRESS page containing information that can be modified. For more information, consult the Data Modification documentation (link accessible only on the Cadet365 SharePoint).

Data Portal

The main repository for data products produced by CJCR Gp is the Data Portal (link accessible only on the Cadet365 SharePoint). In addition to data extracts, maps and official reports, the Data Portal contains the Regional Growth Management Toolkit which is designed to assist cadet corps, squadrons and RCSUs with growth management.

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Regional Growth Management Toolkit

The Regional Growth Management Toolkit (RGMT) (link accessible only on the Cadet365 SharePoint) is a collection of fact sheets and maps designed to provide cadet corps, squadrons and RCSUs with the necessary data to make evidence-based decisions regarding the growth and sustainability of the Canadian Cadet Organizations.

A reference guide is available (user identification and password required). For help interpreting the data, contact your RCSU.

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Corps and Squadron Dashboard

The Corps and Squadron Dashboard (link accessible only on the Cadet365 SharePoint) provides live data on various health and performance indicators applicable to cadet corps and squadrons. The Dashboard is a diagnostic tool and an early warning system that can help identify potential problems.

A reference guide is available (link accessible only on the Cadet365 SharePoint) to help understand the six main indicators of the Dashboard.

Corps and Squadron Directory

The Corps and Squadron Directory is an interactive map showing the locations of all 1,100+ cadet corps and squadrons. It is possible to navigate the map, zoom, filter and search. The data for each cadet corps and squadron is pulled directly from FORTRESS. The relationship between the Directory and the data contained within FORTRESS is explained in greater detail in Getting the Most out of FORTRESS Data (part of the Digital Skills series).

Online Registration Tool

The online registration tool is available as a part of the “Join-Cadets" page on Canada.ca. The tool allows  parents/guardians/prospective cadets to fill in their registration application and have it sent to the corps/squadron of their preference. The tool will then send the form to the corps/squadrons' generic mailbox with the entered information. Corps and squadrons will then be required to contact the prospective member to follow up and arrange for the completion of the required enrolment forms. This Online Registration Tool is meant to support the current registration process; it does not replace the required documentation or FORTRESS data entry requirements. 

Visit our Online Registration Tool Frequently Asked Questions (FAQs) page.

 

Corps and Squadron Activity Request (CSAR)

The Corps and Squadron Activity Request (CSAR) (link accessible only on CCO Net or DWAN) application is being used by some regions to manage their activity requests. If you require assistance, contact your RCSU. For technical support or to report a bug, contact the IT Service Desk at (email) IT@Cadets.gc.ca or (toll-free) 1-855-252-8082.

DLN Learning Management System

The DLN Learning Management System (user identification and password required), is an online learning platform for the Canadian Armed Forces and the Department of National Defence.

More information on DLN accounts

External Applications

The following tools are not directly managed by CJCR Gp, although in some instances support may be available.

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Logistik Unicorp Clothing System 

Logistik (you are now leaving the Government of Canada website) is the main provider of Canadian Armed Forces clothing and accessories. Members of the Cadet Organizations Administration and Training Service are eligible to use their system. CJCR Gp does not provide IT support for Logistik.

Cadet365

Cadet365 is Microsoft Office 365 deployed for CJCR. It is a cloud-based suite of business tools such as, Word, Excel, OneNote, MS Teams and many others. This solution is being deployed to facilitate work from personal devices, improve collaboration for CCO members, and provide an alternate training delivery system for staff and cadets.

Benefits to the CJCR

The suite includes familiar products like Outlook, Word, Excel and PowerPoint, as well as collaborative and remote working tools to support chat and video conferencing, like Teams, Planner, OneNote and OneDrive.

The innovative, cloud based platform will enable the team to work on both personal and work devices. This is a proven solution that balances the need to innovate and continue working with the need to maintain security and accountability.

For more information: Cadet365