Direct Costs – 84.1%
Capital and Betterment – 43.2%
New construction and recapitalization, or work completed to improve an asset
Life cycle and Maintenance – 18.7%
Activities that maintain the useful life of the asset or its components (e.g. roof replacement, siding replacement, furnace replacement)
Repairs – 10.7%
Activities that address breakages of the asset, response to failures, or unforeseen events (e.g. concrete repairs, electrical repairs, plumbing repairs, heating, ventilation and air conditioning repairs)
Housing Operations – 11.5%
Activities directly attributable to regular/periodic upkeep of the housing units (e.g. snow removal, grass cutting, and general maintenance between occupancy) and management of vacant units
Indirect costs – 15.9%
Operational Salaries – 7.8%
Salaries for Housing Services Centre personnel
Corporate Salaries – 5.4%
Salaries for Head Office personnel
Corporate Overhead – 2.0%
Lease and utilities, supplies, training, professional services, travel for Head Office employees, market studies, and strategic site plans
Housing Services Centre Overhead – 0.7%
Recurring activities required in running site offices (e.g. office lease and utilities, supplies, training, and travel for Housing Services Centre employees)
